Havok Tools Start-up Errors.

starwarssonic90

Mo, 05/03/2012 - 15:12

Hello, I just downloaded the havok preview tool, over athttp://www.havok.com/try-havok. But when I try to run it I get this error. (http://s1175.photobucket.com/albums/r621/starwarssonic90/?action=view&current=1.png) Then after I click on "OK", I get this error. (http://s1175.photobucket.com/albums/r621/starwarssonic90/?action=view&current=2.png) I have no idea on what is causing these errors to pop-up.

Here is a video of me installing / trying to run this program.

http://www.youtube.com/watch?v=AiqtR0kz2_s&feature=player_embedded
Any help is greatly appreciated.

Thanks.

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Guillaume Le Biller

Di, 06/03/2012 - 00:14

Hello,

Do you have Windows 7 X64 ? or x86 ?
I have Windows 7 X64, and I don't get this error.

I would recommand installing your latest drivers for your hardware
and install the following tools that are required by Havok Content Tools :

The .NET Framework 3.5 Service Pack 1:
http://msdn.microsoft.com/en-us/netframework/cc378097.aspx

Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package ATL Security Update:
http://www.microsoft.com/downloads/details.aspx?familyid=2051A0C1-C9B5-4B0A-A8F5-770A549FD78C

DirectX End-User Runtimes (June 2010):
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3B170B25-ABAB-4BC3-AE91-50CEB6D8FA8D

Kissy

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starwarssonic90

Di, 06/03/2012 - 12:42

Quoting kissyline Hello,

Do you have Windows 7 X64 ? or x86 ?
I have Windows 7 X64, and I don't get this error.

I would recommand installing your latest drivers for your hardware
and install the following tools that are required by Havok Content Tools :

The .NET Framework 3.5 Service Pack 1:
http://msdn.microsoft.com/en-us/netframework/cc378097.aspx

Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package ATL Security Update:
http://www.microsoft.com/downloads/details.aspx?familyid=2051A0C1-C9B5-4B0A-A8F5-770A549FD78C

DirectX End-User Runtimes (June 2010):
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3B170B25-ABAB-4BC3-AE91-50CEB6D8FA8D

Kissy

OK, I wil tell you my PC Specs. OS: Windoes 7 X64 Home Premium Cpu: Intel Pentium T4300 (Duel Core @ 2.10 GHZ) Ram: 4.0 GB Graphics: Intel GMA 4500M Hard Drive: 300 GB As for updates, I have the latest driver for my graphics card (http://s1175.photobucket.com/albums/r621/starwarssonic90/?action=view&cu...) And I have no Windows updates to install. And I downloaded and installed all the things that you provided and after doing all this, I still get the same errors. Any other suggestions?

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starwarssonic90

Mo, 12/03/2012 - 19:02

Does anyone have any other suggestions?

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havokTyler

Di, 13/03/2012 - 11:39

This definitely looks like a graphics issue. If updating directx and drivers doesn't help you can try switching the renderer. You can either do this from the command line, eg.

C:Program Files (x86)HavokHavokContentTools>ToolStandAlone.exe -r ogl

or by creating a shortcut with the option at the end, eg.

Target: "C:Program Files (x86)HavokHavokContentToolsToolStandAlone.exe" -r ogl

Using "-r ogl" switches to the opengl renderer. You can also try explicitly using directx9 or directx11 with: "-r d3d9" or "-r d3d11".

I hope this helps!
-Tyler

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starwarssonic90

Di, 13/03/2012 - 15:14

Thank you, using "-rogl" fixed the issue, and it starts up. Thanks. :D

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