Intel Manageability Developer Community Frequently Asked Questions - Other

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Last Modified On :   December 1, 2008 9:36 AM PST
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FAQs

 

Is Intel® AMT aware of Virtual Machine Hosts installed on a machine?

Intel® AMT is neither aware of nor does it control any of the software installed on the system including virtual machines. Intel® AMT allows the remote management consoles to connect to it and manage the system as a whole not the individual software components. Host based software components need to be managed the same way with or without Intel® AMT.

What Market Segment does Intel® AMT address?

Intel® AMT has initially been targeted at the corporate environment.  Large IT shops that manage lots of computers who want to reduce the number of desk side visits.  But there are a lot of other markets that love Intel® AMT.  The embedded market has actually been really big (e.g. cash registers and ATM machines). They have computers at remote sites and it is a big cost to remotely fix those systems. Intel® AMT is also helping a lot with smaller businesses, the internet cafes, schools, and elsewhere where management of computers remotely is important. 

Would Intel® AMT be standalone or integrated with other applications?  And can you please give a specific example?

Intel® AMT is much like an agent that is located in the hardware.  And any management application can actually integrate with Intel® AMT to provide additional and enhanced features.  ISVs that address manageability are encouraged to supplement their solution with Intel® vPro™.  A specific example would be software asset inventory, where an application running on the host would store inventory information in AMTs 3rd party data store where it could be retrieved by a remote management console via AMT calls, even when that system is off or disabled.

Is Intel® vPro™ available in laptops and handheld devices?

It is available on laptops right now with Intel® Centrino® with vPro™ technology and on any platform that are branded Intel® vPro™.  Handheld devices are being considered for future releases. 

There is Java SDK.  Is there a JVM in Intel® vPro™?

No.  The Java SDK is to be consumed by the Java app.  All communications to Intel® AMT are done over SOAP or WS Man.  So the embedded controller running Intel® AMT, the firmware, is completely OS-independent.  It sits completely underneath the OS.  The JVM is only on the application side.

 

Is Intel® AMT disabled by default on Intel® vPro™ devices?  If not, can it be disabled or have any default passwords changed by end users not part of the IT-supported network?

All Intel® vPro™ computers come with Intel® AMT turned off by default. Some OEMs configure their vPro computers to attempt to find a configuration server when first attached to a network.  If they don't find this configuration server they will remain off.  This is a very important security precaution.  The default password in the Manageability Engine is changed the first time it is accessed, before it is provisioned and operational. If a configuration server is found and authenticated correctly, Intel® AMT can be setup and configured, but that requires certificates and so on. 

Whenever an SOL session is opened using the IMRGUI, 100% of the CPU resources are taken.

Check if the Windows firewall is blocking communication. IMRGUI should start working once HyperTerminal is working properly.

When I use AMT IDE-R and SOL to boot a remote AMT client with a Linux rescue boot image, I cannot receive any messages through SOL after the image begins to boot. Is there any Linux rescue boot image which can keep sending messages to SOL while booting?

 

The reason why the Linux boot image stops sending messages to the SOL terminal could be that image isn't configured to send messages to the serial console. To enable the boot image to do so you have to pass some parameters to the boot image when it begins to boot. You can find more details in the Linux Configuration section in this doc:
http://download.intel.com/support/motherboards/server/sb/solsetupguide.pdf

 

Can you transfer the private key to the system wrapped by the ISV in their public key?

No

 

Is there a way to determine if the user has correctly selected a valid floppy and CD boot drive and/or image file?

There isn't any way from Intel® AMT to determine this.

 

Why are there events in the event log when running in an unprovisioned state?

There are default filters defined even in the unprovisioned state.