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      <title>Firewall setting prevents RDC connection</title>
      <description><![CDATA[ <p><strong>Host System : </strong>Microsoft* Windows*</p>
<p><strong>Target System : </strong>Linux*<br /><br /><br /><strong>Problem Description : </strong>We discovered a problem, it failed when connecting from VTune<sup>TM</sup>Analyzer on Windows* to Linux* Remote Data Collector (RDC). Two boxes can ping each other, SELINUX is disabled, VTune<sup>TM</sup> Analyzer version and RDC versions are consistent.</p>
<p><br /><strong>Root-Cause : </strong>This is a firewall issue to prevent RDC connections. Default RDC port "500000" on Linux* machine is closed. Check iptables settings.  </p>
<p><br /><strong>Solution : </strong>Use port "80" (usually it is opened) instead of default RDC port on Linux* to start vtserver, like as:</p>
<p>"vtsever -p 80" on Linux* side</p>
<p>"user:password@ip-address:80" on "Remote" dialog of Windows* side<br /><br /><br /><br /><em>[DISCLAIMER: The information on this web site is intended for hardware system manufacturers and software developers. Intel does not warrant the accuracy, completeness or utility of any information on this site. Intel may make changes to the information or the site at any time without notice. Intel makes no commitment to update the information at this site. ALL INFORMATION PROVIDED ON THIS WEBSITE IS PROVIDED "as is" without any express, implied, or statutory warranty of any kind including but not limited to warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. Independent companies manufacture the third-party products that are mentioned on this site. Intel is not responsible for the quality or performance of third-party products and makes no representation or warranty regarding such products. The third-party supplier remains solely responsible for the design, manufacture, sale and functionality of its products. Intel and the Intel logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. *Other names and brands may be claimed as the property of others.]</em></p> ]]></description>
      <link>http://software.intel.com/en-us/articles/firewall-setting-prevents-rdc-connection</link>
      <pubDate>Sun, 07 Jun 2009 22:26:41 -0700</pubDate>
      <comments>http://software.intel.com/en-us/articles/firewall-setting-prevents-rdc-connection#comments</comments>
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      <category>Intel® VTune™ Performance Analyzer for Windows* Knowledge Base</category>
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      <title>Intel® VTune™ Performance Analyzer for Windows* - Event ratios do not appear in the summary pane</title>
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<p><strong>Solution:</strong><br>This is probably due to a missing event. Only event ratios derived from events that have been sampled and collected as part of an Activity result are available. To fix this problem:
<br>1. Make sure to collect all the related events
<br>2. Drag the events into the source view</p>
<p><strong>Relevant Information:</strong><br>event ratio</p>
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      <link>http://software.intel.com/en-us/articles/intel-vtune-performance-analyzer-for-windows-event-ratios-do-not-appear-in-the-summary-pane</link>
      <pubDate>Fri, 19 Sep 2008 00:00:00 -0700</pubDate>
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      <category>Intel® VTune™ Performance Analyzer for Windows* Knowledge Base</category>
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      <title>Intel® VTune™ Performance Analyzer for Windows* - Event Ratios Do Not Appear in the Source Pane</title>
      <description><![CDATA[ <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
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<p><strong>Solution:</strong><br>Event Ratios are displayed in the summary pane so that the user can select a range of source lines (or assembly language statements) and see the calculated ratios for that range of code. If the user wants to see the value for an individual source line or assembly statement, that line can be highlighted and ratios will appear in the summary pane just below. Note: all the events used to calculate the ratio must have occurred on that line in order to calculate the ratio.</p>
<p><strong>Relevant Information:</strong><br>event ratio</p>
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      <link>http://software.intel.com/en-us/articles/intel-vtune-performance-analyzer-for-windows-event-ratios-do-not-appear-in-the-source-pane</link>
      <pubDate>Fri, 19 Sep 2008 00:00:00 -0700</pubDate>
      <comments>http://software.intel.com/en-us/articles/intel-vtune-performance-analyzer-for-windows-event-ratios-do-not-appear-in-the-source-pane#comments</comments>
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      <category>Intel® VTune™ Performance Analyzer for Windows* Knowledge Base</category>
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      <title>Intel® VTune™ Performance Analyzer for Windows* - Unable to View the Source View when Drilling Down from the Hotspot</title>
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<p><strong>Solution:</strong><br>Sampling requires line number and symbol information (debug information) when drilling down from a hotspot view to the source view of a module. Ensure before running an Activity configured with the sampling collector, that debug information is compiled with the binary file. If you do not supply this information, the Intel® VTune&trade; analyzer disassembles the binary file and displays this information in the source view. It cannot display the source code itself.</p>
<p><strong>Relevant Information:</strong><br>EBS, Sourceview</p>
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      <link>http://software.intel.com/en-us/articles/intel-vtune-performance-analyzer-for-windows-unable-to-view-the-source-view-when-drilling-down-from-the-hotspot</link>
      <pubDate>Fri, 19 Sep 2008 00:00:00 -0700</pubDate>
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      <category>Intel® VTune™ Performance Analyzer for Windows* Knowledge Base</category>
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      <title>Intel® VTune™ Performance Analyzer for Windows* - No Connection to Remote Linux* Machine</title>
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<p><strong>Symptom(s):</strong><br></p>
<ul>
<li>ERROR: "Could not connect to remote machine. Connection refused. Error no. (10061)(WSAECONNREFUSED)"</li>
<li>This is followed by another dialog box titled "Serious Error"</li>
</ul>
<p><strong>Cause:</strong><br>Forgot to start VTServer on the Linux side.</p>
<p><strong>Solution:</strong><br><strong>Start VTServer on the Linux* Side</strong><br>Other possible causes include:</p>
<ol>
<li>TCP/IP is not running on the Linux server. Confirm that the Linux server is in multi-user mode, since TCP/IP processes don't run in single user mode (sometimes called maintenance mode).
<br><br># ps -ef | grep init
<br><br>The standard output of the above command will show an init statement, followed by a bracketed number. If that number is a [1], that is, anything other than a [2] through a [5], you must bring the system into multi-user mode so that TCP/IP will be active.
<br><br>
</li>
<li>TCP/IP names for the two systems are not properly set up.Try pinging between the two computers, both ways. Ping each direction first by IP address, then again by hostname. There should be no lost data packets.
<br><br>
</li>
<li>TCP/IP is not properly configured on the Linux system. Confirm the TCP/IP configuration by using the following two commands:
<br># netstat -in
<br># ifconfig &lt;network card&gt;
<br>Where &lt;network card&gt; is the non "lo" entry from the netstat command, for example:
<br># ifconfig eth0
<br>Confirm IP address, netmask, and all relevant networking information. Make changes if needed, compared to the TCP/IP setup of the Windows* computer.</li>
</ol>
<br><br><strong>Relevant Information:</strong> Linux
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      <link>http://software.intel.com/en-us/articles/intel-vtune-performance-analyzer-for-windows-no-connection-to-remote-linux-machine</link>
      <pubDate>Fri, 19 Sep 2008 00:00:00 -0700</pubDate>
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      <category>Intel® VTune™ Performance Analyzer for Windows* Knowledge Base</category>
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      <title>Intel® VTune™ Performance Analyzer for Windows* - An Error Occurs When I Try to Call Graph My Application</title>
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<p><strong>Symptom(s):</strong><br></p>
<p>Any of the following error messages are displayed:</p>
<ul>
<li>"Application failed to initialize properly."</li>
<li>"No results were generated for this run...."</li>
<li>"Instrumentation is not possible."</li>
</ul>
<p>Or, after exiting the application being call graphed, the activity does not automatically terminate and, after pressing the Stop button in the analyzer, the analyzer appears to hang.</p>
<p><strong>Solution:</strong><br></p>
<p>Follow this list of suggested steps to resolve any number of problems that you may encounter when using the call graph feature of the Intel® VTune&trade; analyzer. They are listed in order of preference:</p>
<strong>A. Clear the Call Graph Cache</strong><br><em>(problems addressed: instrumentation failures, application execution failures)</em><ol>
<li>Select the 
<strong>Options</strong> item from the 
<strong>Configure</strong> menu.</li>
<li>In the tree on the left, select 
<strong>Call GraphCollectorCache Directories</strong>.</li>
<li>Press both of the 
<strong>Clear</strong> buttons.</li>
<li>Create a new call graph activity and attempt to collect call graph data, again.</li>
</ol>
<strong>B. Remove the Module(s) from the Symbol Repository</strong><br><em>(problems addressed: instrumentation failures, application execution failures, source view failures)</em><ol>
<li>Select the 
<strong>Options</strong> item from the 
<strong>Configure</strong> menu.</li>
<li>In the tree on the left, select 
<strong>DirectoriesSymbol Repository</strong>.</li>
<li>Press the 
<strong>View Symbol Repository Files</strong> button.</li>
<li>Locate your module(s) in the list and click on it.</li>
<li>Press the 
<strong>Delete</strong> button - this does not delete the file from your system, it only removes the VTune analyzer's knowledge of it so that it will be regenerated.</li>
<li>Press 
<strong>OK</strong> until all dialog boxes are dismissed.</li>
<li>Create a new call graph activity and attempt to collect call graph data, again.
<br><strong>Note:</strong> If the problem persists, view the Symbol Repository files again and ensure that the correct symbol file is associated with the module(s) in question.</li>
</ol>
<strong>C. Ensure That the Symbol Information is Valid</strong><br><em>(problems addressed: application execution failures, source view failures)</em><ol>
<li>Open your module(s) with the Static Module Viewer, by selecting 
<strong>Open Static Module Viewer</strong> from the 
<strong>File</strong> menu.</li>
<li>Review the module and function list to ensure that the expected routines are present 
<em>with</em> the 
<strong>Functions with source</strong> check box checked.</li>
<li>If modules or functions are missing, ensure you have created a binary with debug information and that it is correctly identified by the VTune analyzer in the Symbo
l Repository (see section B above).</li>
</ol>
<strong>D. Reduce the Instrumentation Level to Minimal</strong><br><em>(problems addressed: memory consumption, application execution failures, lengthy processing times)</em><ol>
<li>Select the 
<strong>Options</strong> item from the 
<strong>Configure</strong> menu.</li>
<li>In the tree on the left, select 
<strong>Call GraphCollector</strong>.</li>
<li>Set the 
<strong>Default Instrumentation Level</strong> of 
<strong>User EXEs</strong> and 
<strong>User DLLs</strong> to 
<strong>Minimal</strong>.</li>
<li>
<strong>Create a new project</strong> using the Call Graph wizard, 
<strong>specifying your application</strong>, and 
<strong>attempt to run</strong> the activity.</li>
<li>If the execution of your application is successful (regardless of whether any results were generated), begin to 
<strong>increase the instrumentation level of specific modules</strong> of interest by modifying the activity and configuring the call graph collector.</li>
</ol>
<p><strong>Operating System:</strong><br></p>
<table border="0" cellspacing="0" cellpadding="0"><tr><td class="xs">Windows* 2000, Windows* XP Professional, Windows Server* 2003</td></tr></table>
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      <link>http://software.intel.com/en-us/articles/intel-vtune-performance-analyzer-for-windows-an-error-occurs-when-i-try-to-call-graph-my-application</link>
      <pubDate>Fri, 19 Sep 2008 00:00:00 -0700</pubDate>
      <comments>http://software.intel.com/en-us/articles/intel-vtune-performance-analyzer-for-windows-an-error-occurs-when-i-try-to-call-graph-my-application#comments</comments>
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      <category>Intel® VTune™ Performance Analyzer for Windows* Knowledge Base</category>
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      <title>Intel® VTune™ Performance Analyzer for Windows* - Error: An error occurred during drill-down. Cause of error cannot be determined.</title>
      <description><![CDATA[ <!--CTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dt-->
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<div class="sectionHeading">Symptom(s):</div>
<p><img src="http://software.intel.com/file/6431" border="0" alt="" /></p>
<p>Selecting <strong>Don't calibrate Sample After Value</strong> (SAV) in the <strong>Configure Sampling</strong> dialog and specifying a very low SAV, so that a high number of samples per second is collected (we usually recommend 1000 samples per second), may cause the following error message to appear after sampling completes:</p>
<blockquote><strong>Error: An error occurred during drill-down. Cause of error cannot be determined.</strong></blockquote>
<p>Also, the message " <strong>The Sampling Collector failed to collect data because SAV is too low</strong> " is displayed in the <strong>Output</strong> window just before sampling data collection begins.</p>
<!--page break-->
<hr />
<div class="sectionHeading">Cause:</div>
<p>Generating a high frequency of samples causes many interrupts per second to be generated. This in turn can slow the system down beyond use and can even cause the system to hang.</p>
<p><strong>Solution:</strong><br />Use <strong>Calibrate Sample After Value for all the selected events</strong> option to generate appropriate SAVs before running sampling data collection.</p>
<p><strong>Note:</strong> This will require an additional run of the activity for each set of events to collect. The number of anticipated runs is displayed in the <strong>Configure Sampling</strong> dialog on the <strong>Events</strong> tab.</p>
<p><img src="http://software.intel.com/file/6432" border="0" alt="" /></p>
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      <link>http://software.intel.com/en-us/articles/intel-vtune-performance-analyzer-for-windows-error-an-error-occurred-during-drill-down-cause-of-error-cannot-be-determined</link>
      <pubDate>Fri, 19 Sep 2008 00:00:00 -0700</pubDate>
      <comments>http://software.intel.com/en-us/articles/intel-vtune-performance-analyzer-for-windows-error-an-error-occurred-during-drill-down-cause-of-error-cannot-be-determined#comments</comments>
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      <category>Intel® VTune™ Performance Analyzer for Windows* Knowledge Base</category>
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