Is it better to renew my or purchase a new license

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October 20, 2011 12:00 AM PDT


While a renewal license is more cost-effective than purchasing a new version, we do not support pro-rated renewals; renewal licenses are applied to the last day of your previous license period and “extend” the support services for the length of the renewal you purchased. In other words, if you purchase a one-year license renewal with two months remaining on your original license, you will have one year and two months of full support. If you purchase a one-year license renewal three months after your previous license expired, you will only have nine months of support remaining. Licensing costs vary by product, however generally if your license expired more than two years ago, a new license costs less than purchasing a three-year renewal.


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