Where can I download newer versions of my product?

Submit New Article

August 22, 2010 1:00 AM PDT


If you have a support account, log in to the Intel® Registration Center to see the products which you have registered and downloaded.

  1. Login to the Intel® Registration Center by entering your Login ID and Password in the Registered Users Login section of the web page. You will see a list of all products you have subscribed.
  2. From the list of your products displayed, go to the entry for the desired product and click on the version number in the "Download Latest Update" column. 
  3. If you want to see older versions, click on the hyperlink above your product list.  If you want to see download versions available for products associated with your expired product licenses, check the box for "Show Expired Registrations".
  4. For a detailed description of each downloadable product file for your select product version, click on the "File descriptions and product notes" link.
  5. Use the dropdown list to select the Update (Build #) version you want to download, remembering that the highest numbered Version and the highest numbered Update (Build #) for that Version is the most recent release.
  6. After reviewing the description of the files available for the package, click on the hyperlink for each file you wish to download.

The Support Valid to / Expiration Status on bottom of the page, will be either in EXPIRED or in ACTIVE status. If support is in ACTIVE  status, you have a valid license to install this product. If support is in EXPIRED status, you don't have a valid license to install this package of the product you downloaded . To download the package which will work with your expired license, repeat Step 5 and  choose the package version which was posted  before the Support Expiration date for your license.  If your license expired Support more than a few months, you may have to go back to Step 3 to select older Versions of the product for which your expired Support license is eligible.

If you have a current product license, you can download any version of the software, and if your current product license is entitled to Premier Support, you may submit questions and problems for your product through the Intel Premier Support system.

Once the product license has expired Support, downloads are only available to you for product versions with a Build Date on or before your license Support Expiration date. If your product license entitles you to Intel® Premier Support, Intel's policy is to restrict your account from submitting new questions, but you will still be able to view and communicate on your previous Premier Support issues. As soon as the expired product license has been renewed, access will be restored for downloads of all product versions, and for submitting new issues to Premier Support for entitled products.

NOTE: When viewing the serial number at the bottom of the page, below the downloads, you may see a note in red stating that there is an "Upgrade Available". Click this note to receive an upgrade to an older license that may be required for successful installation of a newer product release.

 

 

 



Do you need more help?


This article applies to: Intel® License Manager for FLEXlm* Knowledge Base,   Intel® Software Development Products Registration Center Knowledge Base,   Software Products General