What should I do if I have the purchase order and not the serial number?

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October 21, 2008 1:00 AM PDT


If you have not registered the product, please contact your reseller with the purchase order number and they can provide you the associated serial number.


If you have registered the product:

  1. Login to the Intel® Registration Center by entering your Login ID and Password in the Registered Users Login section of the web page. You will see a list of all products you have subscribed.
  2. In Product Subscription Information page, For each product you have subscribed, you will see the product name, component names, link to latest version available for download and posted date of the version available for download. [NOTE:  Expired registrations are shown only if you check the "Show Expired Registrations" check box at the top of the page.]
  3. Click on any of the products subscribed, you will be provided with product subscription history. This includes serial number and support status with license expiration date. You will also be provided with links to manage the license information and links to renew your subscriptions. [NOTE: Expired serial numbers can be viewed by checking the "Show Expired serial number" check box on the top right corner of this page.] 
  4. Click on the "Manage" link under the licenses column and you will be provided with license file information page.
  5. Click on the "Resend license file to my e-mail" at the bottom of the page. You will receive an e-mail with the license file as an attachment and installation instructions shortly.


Do you need more help?


This article applies to: Intel® License Manager for FLEXlm* Knowledge Base,   Intel® Software Development Products Registration Center Knowledge Base