There is a hack! (for Second Life and the Intel 965 Chipset)

By Gael Holmes Hofemeier (Intel) (91 posts) on November 29, 2007 at 10:35 am

There are hacks for everything, right? Well I have this brand new HP 6910p with the Intel 965 Express chipset running Vista and I could not get onto Second Life. Everytime I tried to connect, it would ask me if I wanted music and then it would crash. Well I thought, maybe my HP doesn't like music. Anyway there is another Blog that I have been following and it appeared that all of us with this chipset would be terminally barred from Second Life (it's a blog with lots of comments!)

I checked this blog last night and now it appears they know it is a problem in Open_GL and there is a setting you can add to your "settings.xml" file that seems to work (I just tried it and I'm "in World" now.) There is also a Second life Forum Thread pertaining to this fix too - click HERE to read through it.

Here is the "hack":

Find the "user_settings" folder under your Second Life folder that is under AppData or Applications Data. (It may be different whether you have XP or Vista. Also on one of my systems this file is under .../Roaming/Second Life/user_settings/ ) Note also you will have a folder with your Avatar's name. Don't change the settings.xml file in that folder - change the one in the user_settings folder.

If you can't find this file, it may be hidden so go into your Folder Options and "Show hidden files."

Here are some other useful links as well: Second Life Wiki and Reducing Lag with Client Settings.

For more information on this hack - see the forum posting and blog that are included in this posting.

-- Atalanta Intel (in World)

Categories: Social Media & Virtual Worlds, Visual Computing

Comments (90)

November 29, 2007 11:19 AM PST

hammer19481
hammer19481
 Next ... can anyone find a FAQ that explains the settings in this file? No telling what it might be possible to f... errr, tweak.

By the way, this tweak also works for the CSI OpenRez version of this viewer.
December 5, 2007 8:30 AM PST

Steve Pitzel (Intel)
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 BTW - Gael and Hammer19481, thanks for the great hack and the postings!
December 5, 2007 9:10 AM PST


Misterblue		 There are general problems with the object-object occlusion code. On my system (Intel Core 2 Duo, NVidia 7600, XP), turrning off O-OO stops a memory leak -- Task Manager shows memory of SL growing rather quickly (most notable after an hour of SL'ing) and turning off O-OO stops the growth immediately. It could be that whoever added the O-OO code to SL, didn't get the implementation totally correct.
December 7, 2007 11:22 AM PST


bandy bracken		 Have tried this hack, as well as various 'fixes' for dual-core machines and nothing seems to work. Have a brand new HP Compaq 6910p Dual-Core with the mobile 965 express chipset .. and it looks as if my second-life is ending
December 7, 2007 11:23 AM PST


bandy bracken		 ... oh yes .. running XP professional
December 7, 2007 12:43 PM PST

Gael Holmes Hofemeier (Intel)
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 Brandy - which settings.xml file did you add the lines to? There are two. Make sure you did not chang the one that is under your Avatar folder's name. (I have your exact notebook and the hack worked for me.) In fact this was the only thing I had to do to get it to work. However when I first changed the wrong settings.xml file, it did not fix it.

You might go into preferences before you try to connect and see if you need to lessen your graphics requirements.
December 9, 2007 7:47 AM PST


bandy bracken		 Added to the correct Settings file ... preferences at minimums ...
December 9, 2007 9:29 AM PST

Gael Holmes Hofemeier (Intel)
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 Very puzzling.. I suppose at this point I would make sure you have the latest SL software loaded and the latest drivers for your video card. And if that did not work, I'd start googling like crazy!
December 10, 2007 11:21 AM PST


bandy bracken		 Went to the Intel Page for the drivers ... and there was none for the Intel 965 mobile on XP ... been googling ... HELP!!!!
December 10, 2007 12:00 PM PST

Gael Holmes Hofemeier (Intel)
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 I would think you would go to your OEM (HP) for drivers. But I'm still puzzled as to why the hack did not work (IF you have the right drivers.) Could it be possible that you have tried so many things that maybe your system has conflicts due to various other changes that you have made? I think if it were my system I'd try to go back to a date before I started trying things (get back to a "clean" system") and then try the hack again. I would even uninstall 2nd life and start clean.
December 10, 2007 8:28 PM PST

Gael Holmes Hofemeier (Intel)
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 The HP website http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareInd.....nvOID=1093
has graphics drivers for the ATI Graphics as well as the intel 965 GM graphics drivers. I'm curious, though - did your HP 6910 come with Windows XP installed or did you install it? I'm wondering if your problem has to do with XP and how it is interacting with the drivers because our HP systems all came with Vista and the Hack worked like a charm on our systems.
December 11, 2007 12:28 PM PST


Mal Burns		 The hack worked fine for a while but the problem now seems to be the new "Windlight" SL client which will not allow occlusion o be set to false. It seems to simply generate a new settings.xml file and then runs as a new install.
December 19, 2007 1:07 AM PST


Brad O.		 Just got a new lap top thats using vista and I'm in love with it.....except i can't play second life!!! tried the solution above and noticed that the settings.xml is not seen anyware in the secondlife folder???? Any idea why???? I hope a solid solution for this will be released....... : - (
December 19, 2007 9:54 AM PST

Gael Holmes Hofemeier (Intel)
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 Did you look in the "roaming" folder under AppData? (or Applications Data?) I would send your question to the SL support site. You could do a search for that file and see if it's out there at all. Also, what version of SL are you trying to run? AND make sure you have gone out to your OEM's website to make sure you have the most recent graphics driver installed on your system.
December 19, 2007 4:58 PM PST


Brad O.		 Updated the graphics card, can't find any folder named "roaming" and can't find the settings.xml file.......I'll try sl support, but i believe they could careless about unsupported users......
December 19, 2007 6:26 PM PST


Brad O.		 What would you like for christmas????....haha j/k, its Working now!!!!!! :- 0 I couldn't find the file because the folder was hidden. Thank You!!!!! You answered my holiday prayer!!!!!! Happy Holidays!!!!!
December 19, 2007 10:01 PM PST

Gael Holmes Hofemeier (Intel)
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 The folder was hidden? Wow. I wonder why.... Hmmm. I guess that is why the first thing I do on a computer is check the box that says SHOW HIDDEN FILES!!!! heheheh I'm glad you got it working!
January 6, 2008 12:10 PM PST


Rosemary		 I just got a Sony Vaio cr220e laptop w/ intel x3100 graphics card and cannot run sl; I cannot tell you how ignorant I am of most all things invloving the computer and am afraid to screw it up. do you suppose this fix would work w/my computer or I shouldn't try it? thanks
January 10, 2008 1:21 AM PST


nick humphrey		 finally i get to try out second life on vista! i've been waiting months for this hack! thanks =)
January 12, 2008 8:00 AM PST

mgrey
mgrey
 Gael --- Thank you, thank you, thank you!!!! I'm in-world.
January 24, 2008 8:28 AM PST

sophia57
sophia57
 On the folder \Users\myname\AppData\Roaming\SecondLife\user_settings\settings.x ml, I managed to get the page up but was unable to edit to add the lines (hack) suggested. Can anyone tell me how to add (type) the lines in?

So near and yet so far!

Thanks
January 24, 2008 8:38 AM PST

Gael Holmes Hofemeier (Intel)
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 Did you just double click on it? I think that since it is an xml file you actually have to right click and then select "Open" (or is it Edit) and select "Wordpad" or "Notepad". Also make sure it doesn't have the "Read Only" set in its properties.
January 24, 2008 10:57 AM PST


SL avatar!		 hey thanks!!! I'm in-world too! it is real life!
January 26, 2008 3:57 AM PST


sophia57		 Yipeee! Had to download free PDP script editor first which enabled me to select the file from folder and then edit it. Guess what? It worked! Phew! See you in game.
January 28, 2008 4:42 PM PST


vtech90		 Hey, do u know a person named Korrupt on THERE? Or give me a file on it so i will have a good file on it and secondlife.If u do, email me at:Pdonovon@yahoo.com
January 29, 2008 5:51 AM PST


pumbie		 Applied the "fix" but each time you start SL the file is over-written and bang goes my change... Not managed to see if it was a one-time fix because I'm behind a firewall at the moment...

Any tips?
January 29, 2008 6:52 AM PST


pumbie		 Further testing shows this file gets written each time SL is exited, and the hack is removed :-(
January 29, 2008 7:36 AM PST

Gael Holmes Hofemeier (Intel)
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 Did you by any chance install the "Wind Light Viewer?" apparently this version does over-write the xml file. You might try uninstalling it and just using the regular SL client?
January 29, 2008 8:54 AM PST


pumbie		 No. First machine I tried was an unknown state XP SP2; so I built a new Vista RTM, applied all current updates, downloaded and installed the SL client 1.18.5 (3), then tried the hack. Nothing else installed. Thanks for helping.
February 4, 2008 12:08 PM PST


Jared Peterson		 When I install Second Life, I end up with the right folder, but I don't have settings.xml in the folder..or any files at all.

Keep in mind I also don't have any folder with my avatar's name in it, and the game never loads far enough for me to even try to log in.

I'm running a gateway notebook with the intel 965 express chipset.
February 4, 2008 6:13 PM PST


Peter Awad		 This mod worked for me.
Dell Dual Core, Vista, Intel Mobile 965 Express

Thanks
February 10, 2008 2:08 PM PST


Mischa Janus		 I just got Toshiba U300 with Intel965 Express chipset with Vista and of course SL does not work. I tried downloading drivers but all were updated and still did not work with SL. I was in tears.

Now I have tried the instruction above and it works beautifully after several times of trying re-boot my machine and SL. I could not thank you more. Muah!
February 13, 2008 3:36 AM PST


Christobal Guyot		 Thanks a lot, the hack works fine!
February 23, 2008 6:33 AM PST


Rick C.		 YAY! worked for me... thanks Gael!
Rick
February 23, 2008 6:34 AM PST


Rick C.		 FYI - I'm on a T61 thinkpad.
February 23, 2008 10:24 AM PST


Rob C		 Thank you, thank you, thank you! If I wasn't already married, and you weren't male, I'd marry you lol

I thought I was going to have to change laptops after I switched to a Sony (why do they put a **** chip like the 965 in when they're supposed to be known for quality???) - it was the one fly in the ointment with the PC. Looks like it got a reprieve ;)

Thanks again
February 26, 2008 8:18 PM PST


mzo		 err.. I found this page for a friend who has "Dell Inspiron 1525, Vista, Intel Mobile 965 Express"
Now my prob: checking the file on my system, there aren't even the lines included that should help manage it.

I myself wanted to get off the lousy mem lagg, my friend can't even play SL with her new notebook
February 29, 2008 4:50 PM PST


Mark		 The frustration continues to build. Compaq 6510b - Intel Mobile 965 Express - XP Service Pack 2. There is no "Roaming" folder on my computer after installing WindLight First Look 1.19.0.80044 and SecondLife v 1.19.04 (separately of course). As I was writing this I went back to my file and SecondLife site and discovered v1.19.05 was released hours ago....but unfortunately by driver is out of date or unsupported and there still is not systems.xml file or Roaming folder.
Any suggestions??
February 29, 2008 4:59 PM PST


Gael		 Those folders are hidden on some people's systems - you may want to see if you can "unhide" them.
February 29, 2008 5:21 PM PST


Daniel		 Same Problem here: Intel Mobile 965 Express - XP Service Pack 2.

And: driver is out of date or unsupported

-> but with a older version sl run ... thats about 4 months ago :(
February 29, 2008 7:46 PM PST


Mark		 Gael - I have my folder settings to show hidden folders and files. Could I perhaps be missing something?
I have been looking in C:\Documents and Settings\-myname-\Application Data\Second Life\user_settings
Other folders in Second Life are browswer_profile, cache and logs. No Roaming in my Application Data folder or in the other App Data folders (some of which have dimmed icon, indicating they are 'hidden;)
February 29, 2008 8:01 PM PST


Mark		 Daniel - are you saying an older version of SL currently runs now?

One think I tried was updating the video driver from HP's website (and restarting) but when I go to properties, it still reads as version 6.14.10.4831. Should be a version in the 8.

Do other users have the Mobile Intel 965 Express Chipset Family listed twice under the display adapters in the Device Manager??

Also, I have never run SL on this machine (only installed) so would that be a reason the user_settings folder is blank?
March 1, 2008 10:27 AM PST


Daniel		 No, but i already played SL at my Laptop some months ago. Now with the newes version i get the error message "driver is out of date or unsupported"

:-(
March 2, 2008 6:59 AM PST


Mark		 Daniel do you know what version it was?
It is clear SL lists Intel 945 as compatible but they also say "Intel chipsets less than a 945 including Intel Extreme" are NOT compatible.
Does anyone know if there is any way to uninstall my 965 and install a 945?
March 5, 2008 9:47 AM PST


Mark		 This is becoming a part-time job I don't get paid for. I installed and ran SL on my desktop and then copied the entire 200 MB App Data folder (with the settings.xml file). I then did a fresh install of second life and attempted to run it on my HP Compaq 6510b with XP Service Pack 2 which failed. I then manually added the Settings folder from the successful SL desktop install and run, restarted and attempted to fire up SL. Failure. I also tried this with Windlight and deleting the entire SL App Data Folder and replacing it with the successful Desktop copied App Data. Failure.
March 5, 2008 3:02 PM PST

Gael Holmes Hofemeier (Intel)
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 I'm not sure what is special about your 965 system. The hack worked on mine (after I updated the graphics driver.) I have heard conflicting things about the Windlight viewer - it seems to work great for some and not at all for others. I have added links to my original blog that might help you figure things out.
March 6, 2008 3:22 AM PST


Mark		 Thanks Gael - one think I do notice is that I have the 965 Chipset listed twice when I go to Device Manager.
Also is there any way to change my chipset - I have some install software for Nvidia cards....
March 15, 2008 1:12 AM PDT


Trevotillo		 Your chip set comes in the form of a "chip" soldered onto the board. While it is *theoretically* possible to swap it out (to one who has immense experience, knowledge, coordination, and ability), I personally would just call it a big NO. The only way to upgrade your chip set realistically would be with a new board, assuming that HP stocks them, and it doesn't cost less to just buy the whole system new without monkeying with it. No magic cure for you today, darn it. :(
I do wonder a bit about the dual-listing of the chip set...one set of drivers might be redundant and conflicting...although typically the "false copy" is just useless, rather than getting in the way (at least in most less-complex devices I'm familiar with). It might be possible that that is the problem, but I'm going to leave the call on that to the real experts. You'd have to be certain you were removing the right one (or wrong one, rather), or face the consequences...which would leave you worse off than you are now unless you're knowledgeable and prepared.
So, after all that talk, it boils down to: "Not sure, ask Gael." :D Not sure why I bothered, but who knows? Could help...somehow.
March 15, 2008 12:49 PM PDT

Gael Holmes Hofemeier (Intel)
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 I agree with Trevotillo - I meant to respond sooner. Having the 965 Chipset listed twice in your Device manager can't be a good thing. I think that in your efforts to get SL working you must have tweaked your system to the point of needing to take it in somewhere. I think if it were my system I would start contacting your OEM and getting some technical advice.
March 16, 2008 6:23 AM PDT


Mark		 Thanks Gael and Trevotillo. I'm going to have to contact tech support at my work (this is a work laptop).
March 19, 2008 7:53 AM PDT


Mark		 I disabled the 965 Chipset listed second and I lost my ability to operate on 2 monitors. I re-activated and my dual-monitor display came back. I always thought this feature was controlled with the plug-and-plays within "Monitor" in the Device Manger.
March 19, 2008 8:58 AM PDT

Gael Holmes Hofemeier (Intel)
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 Interesting... That's good to know.
March 21, 2008 3:09 AM PDT


Mieta		 hi ,please HELP
I have got a HP Compaq 6510b with XP Service Pack 2 and the Intel Mobile 965 Express
I did already try your tips and i can get into SL.That is something. But when i am 5 min online and my internal memory reach the 800mb used .My avatar cannot move in a normal way my IM is sucked up.Nothing works as it should be.The processor uses 50% so that would be normal i think.WHAT TO DO .
I NEED SL PLEASE
March 21, 2008 3:19 AM PDT


Mieta		 I pay for your help
if You succeed to solve it
March 21, 2008 3:20 AM PDT


Mieta		 forgot to say my processor is a dual core
March 21, 2008 10:11 AM PDT

Gael Holmes Hofemeier (Intel)
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 I sounds like you might have to tweek your graphics settings - this blog has a few links that you can go look at and see if you can resolve your issues by following the advice that is in those articles.
March 23, 2008 12:40 PM PDT


Lexy		 Gael, you are a genius! Thanks so much for the hint to make my Intel 965 SL compatible. Was getting mega frustrated, tried your hack, and in-world right off the bat. Thanks ever so much.

See you inworld,
Lexy
March 28, 2008 3:04 PM PDT


Disappointed SL-User		 I still can't run SL on my brand new Notebook with a Intel Mobile 965 Express Chipset. The hack in NOT working at all because SL never worked on this machine so there is no setting.xml yet. I get an error message BEFORE it is possible to log in to the world. What can I do? From where do all those people get the settings.xml file on their machine, even if they can't run SL? THANKS for your help... I want to go back to SECOND LIFE!!!
March 28, 2008 3:29 PM PDT

Gael Holmes Hofemeier (Intel)
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 I was never able to run SL on my system before the hack either (hence the hack!) Did you read through my whole blog? It works for 97% of the people so I have to wonder about your situation. Do you need to "show hidden files" on your system? (the blog makes sure to let you know that this file could be hidden...) The settings.xml file is part of the installation - maybe it wouldn't hurt to uninstall what you have and reinstall it? Are you displaying file extensions? Perhaps you are seeing a "settings" file? Have you found the "user_settings" folder that is inside the Second Life folder? You may not have a "Roaming" folder but given the path in the blog, you should be able to locate where the user_settings folder is. Settings.xml should be there whether you have successfully gotten onto SL or not.
March 28, 2008 5:30 PM PDT


Disappointed SL-User		 Thanks Gael Holmes for the fast answer. I uninstalled everything related to Second Life and downloaded the newest version. I installed it and started SL immediately. The situation is still the same: there are no files yet in the user_settings folder. It's no problem to find it. And of course there is also NO folder with my avatars name, since I could never actualy log in on this notebook. I work with a Fujitsu-Siemens LIFEBOOK E8310 with a Mobile Intel 965 Express Chipset Family, Windows XP, Resolution 1400x1050. I have the driver 6.14.10.4785 - on the Webpage of Fujutsu-Siemens they don't have a newer one available. Before I can log in or something I just get the message, that "Second Life is unable to run because your video card drivers are out of date or unsupported. Please make sure you have the latest video card drivers installed. If you continue to receive this message, contact customer service". Are there any changes I can do with the card? What am I doing wrong? THANKS
March 28, 2008 11:55 PM PDT


SL Sucks right now		 Ok, I can't find the darn folder, I have made sure I can see hidden folders, etc. etc. etc., I still can't find it. I'm going into SL withdrawal. I'm technically disabled so make this in idiot language.
March 29, 2008 11:13 AM PDT


Eduardo		 Great hack! It worked on my Dell Vostro 1400 with Intel 965 chipset.

Thanks for sharing and greetings from Ecuador!
March 30, 2008 1:11 PM PDT


SL Sucks right now		 How do I find the file? I have done everything everyone has suggested and still cannot find the file everyone is mentioning.
March 30, 2008 3:10 PM PDT


SL-User		 I do experience another strange thing with the Intel Mobile 965 Express Chipset. I have a new and good notebook and I installed SL on it. I can log in perfectly with about 15 FPS or even more. But then after a few minutes, the FPS drops dramatically below 1 and makes SL unuseable. It's very frustrating! Does anyone knows a workaround for this problem? Thank you very much.
April 26, 2008 4:17 AM PDT

hrubilar
hrubilar
 Dear Gael

Im glad to find your post, but Im a bit confuse... my file (settings.xml) is in the follow position:

C:\Documents and Settings\USER\Application Data\SecondLife\user_settings

and already have the two lines you mention...

would be really thankful in case any comment.

my system: Intel(R) Graphics Media Accelerator Driver Report


Report Date: 04/26/2008
Report Time[hr:mm:ss]: 13:19:19
Driver Version: 6.14.10.4785
Operating System: Windows XP* Professional, Service Pack 2 (5.1.2600)
Default Language: English
DirectX* Version: 9.0
Physical Memory: 2021 MB
Minimum Graphics Memory: 8 MB
Maximum Graphics Memory: 128 MB
Graphics Memory in Use: 11 MB
Processor: x86 family 6 Model 15 Stepping 6
Processor Speed: 1864 MHZ
Vendor ID: 8086
Device ID: 29A2
Device Revision: 02


* Accelerator Information *

Accelerator in Use: Intel(R) G965 Express Chipset Family
Video BIOS: 1345
Current Graphics Mode: 1280 by 1024 True Color (76 Hz)



* Devices Connected to the Graphics Accelerator *


Active Monitors: 1


* Monitor *

Monitor Name: Plug and Play Monitor
Display Type: Analog
Gamma Value: 2.20
April 26, 2008 4:44 AM PDT

hrubilar
hrubilar
 text in file:




Second Life 1.19.1 (4) Apr 2 2008 11:59:37 (Second Life Release)

CPU: Intel Core 2 Series Processor (1864 MHz)
Memory: 2022 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: Intel
Graphics Card: Intel 965/963 Graphics Media Accelerator
OpenGL Version: 1.5.0 - Build 6.14.10.4785
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14701 (Mozilla GRE version 1.8.1.13_0000000000)
Viewer Digest: bb2966f6-cf81-a0de-1e21-dcd21f05428a
April 26, 2008 4:44 AM PDT

hrubilar
hrubilar
 text in file:


April 26, 2008 4:44 AM PDT

hrubilar
hrubilar
 "text in file:


"
April 26, 2008 4:45 AM PDT

hrubilar
hrubilar
 text in file:

xxx
xxx
April 26, 2008 4:47 AM PDT

hrubilar
hrubilar
 text in file:
(doesnt allow me to post it,,, just the same you wrote ...# nable object culling based on occlusion (coverage) by other objects-->
# <UseOcclusion valu...........
May 4, 2008 9:14 AM PDT

starbuckk
starbuckk
 I have updated to the 6.14.10.4831 driver from the Dell web site. I have also done the UseOcclusion hack and used imagecfg.exe to permenantly force SL to run only on Core 1. What happens now is if I get too close to certain objects (I have not been able to identify what type) my FPS drops to zero and pretty much everything comes close to freezing up. Its pretty much the same problem "SL-User" described above. In most areas I can function with minimum draw distance. But there are apparently certain types of objects that are causing this.
May 5, 2008 10:34 AM PDT


Kristi		 I did this hack before and it worked great. Now both files have disappeared, and SL won't work.
May 9, 2008 10:33 AM PDT


COMPAQ crazy SL no working		 Hey!!

I can not find this folder on my new compaq computer. I am doing SL for a job and would like it to work with my intel 965 chip because I can't change it. it will run for 5 min then stop and crash. I have a huge HD and 1.99 RAM so why is this driving me crazy! I would like it to work on my laptop so any help would be nice. I have read through the rest of the blogs and I can not seem to do anything any one suggests. I NEED HELP :) anything to get in and join my meetings for work.

Thanks for your time,
Liz

I can pay you if your advice works I am desperate!!
May 12, 2008 3:38 PM PDT


starbuckk		 This change keeps disappearing!! I have changed the XML file numerous times and when I come back to the XML file next time..it is GONE. Anyone know why this doesn't stick?

Interestingly I also notice that hte Occlusion option on the Advanced menu is grayed out.

Incidently, I was getting the crashing as well as the freezeups. However, the driver Intel released on 3/17/2008 seems to have eliminated the crashing. I still drop to an almost 0 FPS, but the thing doesn't crash anymore.
June 3, 2008 3:49 PM PDT

gking604
gking604
 Hi all... Just discovering this graphics chipset issue with running SL - I have a Lenovo R61 which has the Intel 965 Express chipset. I am having frequent crashes - often when changing clothing on my avatar! I also have the slow down problem mentioned by 'SL-User' & 'starbuckk', although I find if I TP to another location, the speed comes good again for a little while before dropping back down to an unusable level.

I looked into this hack, and found that setting to disable occlusion in 'settings.xml' was already in there! SL has already done it automatically for me! Which, of coures, means that it has not helped my crashing problems :-(

I do hope someone can find a solution to these SL on 965 chipset woes!
June 18, 2008 6:17 AM PDT


flashnevik		 Hi everyone

I have the exact same problems as gking604 it runs good for a while than crashes. My print is still messed up and depending on the place I am in secondlife it can be really slow or fast. I have been in places and lasted a couple hours but busy sims I am lucky to last a few minutes. This whole thing is frustrating why doesnt secondlife look into it.
June 30, 2008 7:31 AM PDT


Ricky Yates		 For those of you registered in SL, you may want to vote on http://jira.secondlife.com/browse/VWR-7072 , which is the record asking the LL developers to do something about the Intel 965 framerate drop in SL.
July 11, 2008 8:47 AM PDT

jeffer03
jeffer03
 I have a Dell D630 duo Core, 2Ghz CPU, 2GB RAM, and have had this problem from day 1. The laptop is a year old. I'm running the latest viewer. I tried the Hack last night and it actually seemed to make it worse. After I edited the file I looked at it again and it looked like the Hack got removed as I dropped it at the end of the file, but a search in the file showed that it had just been moved up, or other lines were added after it.
I've tried many other settings in SL and on the laptop. NOTHING seems to work. And I'm a paying customer to Linden Labs. Thinking of canceling my subscription until they address this. I have a $1300 laptop (what I paid last year) that will not run my favorite app. In the mean time I'll add my vote.
Looks like this is classified as a bug and they are working on it according to the tech bulletin

http://jira.secondlife.com/browse/VWR-7072
August 14, 2008 10:09 PM PDT


Myk		 I have a 965 chipset and was having all sorts of issues.

I was able to get it to be... "playable". I was on for hours tonight and never had a huge frame rate drop.

What I did was get the latest driver from Intel, specifically . Intel® Graphics Media Accelerator Driver for Windows* XP (exe) 14.34.4.4964 6/27/2008.

Still having issues, I wasn't able to get any fixes to work... so I poked around with the settings.

I went to the console for the Graphics Accelerator, clicked on the 3D Settings button, and changed some of the default settings.

Starting at the bottom, I turned the Anisotropic Filtering Off, Set the Driver Memory Footprint to High, and set the Force S3TC Texture Compression to On.

There were mild issues, like my friends AV not loading completely until she was close, though that only happened a few times.

So that's what worked for me, so hopefully someone else with this issue will find this info helpful.

-Cheers
August 26, 2008 6:51 PM PDT

medicus207
medicus207
 what Myk write works...BUT it kiils the skulped primes. skulped primes are just big balls if you turn "force texture compression" on
September 14, 2008 3:10 PM PDT


JayB		 the cause of the problem is windlight and as second life doesnt support intel graphics, intel user have no use for a windlight client so i suggest using this http://my.opera.com/boylane/blog/
1.19 viewer is the one without windlight
October 3, 2008 6:42 PM PDT

sandman00733
sandman00733Total Points:
20
Registered User
 SL family - need a fix for the Intel 965 chip family problem? Here is what worked for me!

I have an Lenovo R61 with 4gig of ram, running the latest version of SL (Sep 24, 2008 update) and I am now cruising through SL with my graphics set on ultra with no crashes after 2 one hours sessions. i could see the sweat running off Babydoll! ;)

1. Go to this website: http://downloadcenter.intel.com/filter_results.aspx?strTypes.....&submit=Go!

2. Download file 7 under Drivers (Embedded, for Developers): Intel® Embedded Graphics Drivers (IEGD)

3. Install this programme and then click on the icon in ur right hand system tray.

4. Click on the "3D Settings" button.

5. There are a few items set to off - change them all to on.

6. Save and exit program then restart your computer.

Happy Second lifing! hope to catch u all on sl soon - drop by and say hi (same handle as here)



October 12, 2008 12:08 AM PDT


ersofmed		 hi..i just bought a new Hp Compaq presario V3908TU and i don't have any driver for this notebook. I'm planning to use Windows XP home version as the operating system. everybody, i need your advice on how can i get the intel 965GM driver for my compaq....thanks before
December 5, 2008 4:37 AM PST

defeatedguy
defeatedguyTotal Points:
5
Registered User
 i have a dell inspirion 1520 and the hack does not stay. i have reset it twice and no good. i guess i am stuck with a crappy intel graphics card and no second life. or at least a very limited second life. till i lag so bad that i have to kill it thru task manager.
is there something that i missed in this post or is it this laptop?
any help at all would be greatly appreciated.
January 2, 2009 2:52 PM PST


JayB		 try lowering the texture memory down to something like 128MB
it seems to be working for me atm
im using a acer extensa with the 965 chipset and x3100 graphics card for second life
January 5, 2009 3:36 PM PST


EastTuesday		 I have the 6910p with the 965 chipset. I'm using the latest driver (from the HP website) and I get the frame drop problem. Typically I can use SL for a few minutes then it grinds to a halt. This is a new problem.

I played about with all the settings discussed above and concluded that it's the sculpties that cause the problem. I dont think its windlight (and you can no longer install the old viewer btw). I did before and after tests in an area with a lot of sculpted prims and confirmed that the FPS drop only happens when you look at them.

I went into the graphic driver settings (via the icon in the Start Bar) and set the Force S3TC Texture Compression to On then sculpted prims are no longer rendered (they show as a ball) and it does not slow down any more. Again, I tested this before and after in an area with lots of sculpties.

Setting Force FXT1 compression has the same effect. But these are side effects I think. This is a hardware compression algorithm and I suppose it spoils the sculpted prim data in some way. If someone knows more about this then please post.

Per the above earlier post, I did set the Driver Memory Footprint to High, but I didnt find Anisotropic Filtering on/off made a difference.

As a side note, when the FPS drops to near 0 you can "rescue yourself" by hitting ctrl-shift-alt-1, because that turns off all rendering of prims. You can then look in a different direction and turn the objects back on with the same key combination. You can also TP away. That's not much of a fix, I know. SL is still only barely usable.

January 20, 2009 5:18 AM PST

ramuniele
ramunieleTotal Points:
5
Registered User
 I have mobile 965 express chipset family graphic card in my labtop. And I can not see sculpted prims. I see bigs spheres instead. I do not have any other problems, also i was not using sl hack or something. Just updated graphics drivers. Is it any chance that I could see sculpted prims normally?
April 30, 2009 3:23 PM PDT


Brad Phalen		 Thanks for the tip. It appears to be working. One thing I didn't see that confused me was where to make this entry. I tried first putting it inside one of the <map> tags but that didn't work. Apparently needs to be outside of that. Again, thanks.
May 16, 2009 12:55 PM PDT


Jaap		 This seems to solve the Intel 965 Second Life problems for me:

Use Cool Viewer 1.19 http://my.opera.com/boylane/blog/
In Client menu (CTRL-ALT-D)... Rendering ... Uncheck Object-Object Occlusion
In Preferences (CTRL-P) ... Adv. Graphics ... Set Graphics Card Memory to 64MB
January 11, 2010 5:53 AM PST


damiana Thespian		 Sandman's solution worked! I've been fighting this thing for 8 months and nothing has worked so far. The only issue I had after completing the steps below was sculpted prims not rezzing properly. All sculpties stayed spheres. I did find, however that with the Snowglobe viewer I didn't have the problem.

THANKS SANDMAN !!!! You ROCK!!!


I reposted his solution below:


SL family - need a fix for the Intel 965 chip family problem? Here is what worked for me!

I have an Lenovo R61 with 4gig of ram, running the latest version of SL (Sep 24, 2008 update) and I am now cruising through SL with my graphics set on ultra with no crashes after 2 one hours sessions. i could see the sweat running off Babydoll! ;)

1. Go to this website: http://downloadcenter.intel.com/filter_results.aspx?strTypes.....&submit=Go!

2. Download file 7 under Drivers (Embedded, for Developers): Intel® Embedded Graphics Drivers (IEGD)

3. Install this programme and then click on the icon in ur right hand system tray.

4. Click on the "3D Settings" button.

5. There are a few items set to off - change them all to on.

6. Save and exit program then restart your computer.

Happy Second lifing! hope to catch u all on sl soon - drop by and say hi (same handle as here)





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