HELP! How do I find customer support at Intel?

Here at Intel Software Network, our customer support team prides itself on providing excellent customer service.  For those of you who have needed ISN Customer Support before, you are already aware of this fact!  I just wanted to jot down a few links so if you need help from Intel you can find it!

HOW DO I FIND CUSTOMER SUPPORT AT INTEL?
INTEL SOFTWARE NETWORK  If you have questions about any Intel Software Network product or service, feel free to drop us a line by using our support contact form.  Before you send us a message though, we encourage customers browse our ISN Forums at /en-us/forums/ to see if the question has already been asked & answered.  Want to become a forum member and post your question?  Click the JOIN link at the top and fill out the form for your free account.

HARDWARE PRODUCTS  If you have questions about an Intel Hardware product (such as motherboards, processors, chipsets, and wireless devices), use this form and choose your product from the drop-down boxes.

SOFTWARE PRODUCTS  If you have questions about the Intel Registration Center or our Intel Software Products (that are not answered by our ISN forums), see the Intel Software Help Center.  You can also find specific Intel Software Product Support pages here.  For more in-depth questions, Intel product owners can sign up for our free Intel Premier Support for Intel Software Products (but make sure you register your product at the Intel Registration Center first!). 

DRIVERS  & DOWNLOADS  If you need to download drivers or software for your Intel product (chipsets, motherboards, wireless products, Intel utilities), please see our Intel Download Center at http://downloadcenter.intel.com/

EVALUATION VERSIONS  If you want to download trial versions of our Intel Software Products, visit our Intel Software Evaluation Center at http://www.intel.com/cd/software/products/asmo-na/eng/219690.htm
.  You can also find information about our discounts through the Intel Academic Developer Program.  Additionally, you can download certain Intel Software Products for non-commercial use

INTEL HISTORY  Curious about Intel Microprocessor History?  Visit our Intel Museum 'Microprocessor Hall of Fame' at http://www.intel.com/museum/online/hist_micro/hof/index.htm

INTEL SUBSCRIPTIONS  If you'd like to sign up for the Intel Software Network Newsletter or the Intel Insight magazine, please visit http://softwaredispatch.intel.com.  Want to unsubscribe?  Visit http://remove.intelmktg.com/isn/ for the ISN Newsletter and visit http://remove.intelmktg.com/isd/ for the Intel Insight magazine.

SOFTWARE MANUALS  Are you looking for Intel Software Architecture manuals?  You can find those in PDF format at http://www.intel.com/products/processor/manuals/

WEBINARS  Find links to our Intel Software Network Webinars here

WHERE TO BUY  If you'd like to find out where to buy Intel products, visit http://www.intel.com/buy.  They have a cool PC Buying Guide (linked in the right column) that walks you through finding a PC that meets your needs and lets you know where to buy it.


Feel free to comment on this blog and let us know if you found these links useful and tell us how we're doing with our ISN Customer Support!

 
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Comments

's picture

These links will be very uselful for future reference.........sometimes when you need quick support one forgets who to contact.......thanks

Diana Lanius (Intel)'s picture

Great summary Gina!

's picture

Wow - this is a great reference list for frequent ISN users. I'm bookmarking it now - thanks, Gina.

's picture

Excellent reference list. tnx

's picture

One thing need to clarify is, Intel Premium Support is FREE but only to Customers who purchased Intel product. And registered the serial number at Registration Center:)

Gina Bovara (Intel)'s picture

Thanks for the great comment, Linda - you are absolutely right. I have changed the blog to reflect this. :)