Is your Dell Optiplex 755 Business PC Intel AMT capable?

By Sreelekshmy Syamalakumari (Intel) (8 posts) on May 28, 2008 at 2:55 pm

A recent posting on Manageability forum site motivated us to do some research on AMT capability of Dell Optiplex 755 Vpro systems. You can view this post at Dell forum question The summary is like this - the customer purchased several Dell Optiplex 755 systems and was trying to enable AMT through Bios. But he couldn’t find an AMT configuration menu. We asked him to contact the OEM and Dell pointed him to this page at Manageability Mode Options for Dell Optiplex 755  where they say that Management Options of the computer depend on the sticker inside the machine chassis. And if the sticker says 1, AMT is installed on the motherboard, and if it's any other (2, 3 or 4) number, AMT is not and only a motherboard change can change it. Unfortunately this customer has got 2 written on the sticker which means that if he wants to use Intel AMT, he has to upgrade his motherboard.

Since opening up the system and checking the sticker inside the machine chassis for AMT capability is not an ideal option for purchasing systems, which many of the buyers won’t even think of doing unless they are specifically directed to do so, we thought of going to Dell site and see if they make this clear with the Optiplex 755 system specifications. Here is what we found:
Optiplex 755 Desktop Product Techspecs

This website makes it sound like every Optiplex 755 will have AMT (but there are different processors and only one lists vPro).
Optiplex 755 Desktop Product Detail site allows you to choose your Dell Optiplex system, but it doesn’t talk about AMT at all -

And finally, this site on various processor options; Here the important thing is paying attention to the green shading for the vPro entry; the actual Vpro system is applicable to the system on top of the bold wording and not the 4 systems below it. so it looks like it is “introducing” the 4 systems underneath it as vPro systems, when in fact it is applicable to the system above it

So, in order to avoid future confusion, we would suggest confirming that your Dell Optiplex 755 system comes with Intel AMT before trying to configure and use AMT features.

Categories: Manageability & Security

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Comments (4)

June 10, 2008 5:59 PM PDT


charlton airan barbosa		 I bought in Brazil an optiplex 755, with number of label 9QTKBG1, would like to install the windows 2003 serv rav 2, the cd that came to came me with frives am to seen, you can help, at least showing me the links thanks, my phone is 558288621999
October 15, 2008 1:52 AM PDT


Yahya Hassan		 please help me get all drivers for windows 2003 server which will work on dell optilex 755
February 18, 2009 10:35 AM PST


sameh		 i have just brought dell optiplex 755 and i want to install windows 2003 server but i don't have the drivers??
can u help on this ..
pls this is urgent.
thanx
March 2, 2009 10:23 AM PST


Joshua Kramer		 It sounds like the AMT is installed on the Chipset, but the configuration portion is not accessible through the provided BIOS?

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