Please help us better understand your needs and receive a $75 gift card.

By Ajay Mungara (Intel) (108 posts) on July 1, 2008 at 11:35 am

About two years ago, ISN (Intel Software Network) made a strategic shift to become more transparent and shift control to you (user). At that time it was a BIG change for Intel (& I argue that it still is).

Imagine Intel engineers having their own blogs!!
Imagine letting you have direct conversations on our community!!
Imagine letting you have your own blog!!
Imagine publishing articles written by you!!
Oh well .. Imagine actually listening to you!!

In the past, nothing was said on the external website without going through multiple reviews including a legal review, let alone publishing something written by a external user without much scrutiny.We have changed that and we continue to break other barriers.

We really like to increase your participation on the community and make you feel that you own this community as much as we do. To build communities, we put "web 2.0" capabilities such as blogs/ videos / RSS / exciting contests, etc. on ISN. We also continue to push for transparency, giving up control, and getting you to participate on the community.

Are we successful at it? Our metrics says that we are consistently growing , and you continue to participate through your comments and discussions. But, honestly we really don't know if we are successful. And, we know for sure that we have a lot of work to do.

To help us better understand your needs, we’ve engaged OnSurvey, Inc., a third-party, independent market research firm. Our intention is to be completely transparent with this process so that you will be able to express your thoughts/opinions freely. We will also be reporting back to you on our findings later this summer.

OnSurvey will be conducting 2 online virtual focus groups in a few weeks. They will be tentatively held on Wednesday, July 30 (7 to 8 p.m. EST) and Wednesday, August 6 (7 to 8 p.m.).

As a token of our appreciation, each participant will receive a $75 gift certificate from Amazon.com. We will be selecting the focused participants based on the comments on this blog post answering ANY ONE of the following questions:

  1. Why do you visit ISN? What ISN features you like/dislike?
  2. Do you feel your voice is being heard by Intel? Yes/No & How/Why?
  3. What other online communities you are actively participating in and why?

OnSurvey will be contacting individuals later in July with details. Space is limited so I encourage you to volunteer by leaving a comment on this post as soon as possible. Thank you and appreciate your continued participation on ISN.

Categories: Academic, Customer Support, Financial Services Industry, Gaming, Intel SW Partner Program, Intel® Software Network 2.0, Manageability, Mobility, Open Source, Parallel Programming, Software Engineering, Virtualization, Visual Computing, What If Software, XML Software

Comments (33)

July 1, 2008 3:23 PM PDT


Donald Ross		 3. I am currently participating in the HP (ProCurve) Community - http://community.procurve.com and find it very helpful to have a direct communication & discussion channel with support and marketing people.

please count me in!
July 1, 2008 9:28 PM PDT


john andrews		 3.What other online communities you are actively participating in and why?

I particpate in a large number of online communities, including Yahoo answers, LinkedIn, Facebook, Plurk, twitter, and many, many others. Participation is the key to advancign beyond the basic Q&A,, because the discussion is guided by several perspectives (not just yours, with the question, or the hosts, who obviously left the question open).
July 2, 2008 12:25 AM PDT


Cijo Abraham Mani		 I am an active member of Intel Communities like manageability, multicore and so on ....I am also into a lot of social networking sites Facebook , Yahoo answers and so on ..........I have find it very helpful that Intel has came up with such an Idea to collect community user needs . Please do count me in for the survey ...
July 3, 2008 2:24 AM PDT


Deva		 I have participated in techsay and some of the intel quad core seminars and given suggestions.
July 3, 2008 4:39 AM PDT


Veikko Eeva		 1. I visit ISN mainly to collect information on various Intel related technology trends and in some cases to look for pointers to what to expect or solutions to problems I think I have or I think I might have in the future.

3. Software, and more related to this post: high-performance computing like HPCWire, various game programming related sites like Gamdev, Devmaster and AIGameDev. Then there are various blogs concerning parallel, distributed and concurrent programming.

I participate to these mainly to gain a solid overall knowledge of some specific fields and to gather information on distributed, parallel and concurrent software issues. If possible, I try also to share my experiences and thoughts to those who are interested.
July 3, 2008 6:24 AM PDT


Zoey Smith		 Why do you visit ISN? What ISN features you like/dislike?:
I really do not visit ISN that much - only when I am research a problem.
It has always been helpful when I do visit though

Do you feel your voice is being heard by Intel? Yes/No & How/Why?
I would have to remain netural on this one. Always had a good experience.
Never really wanted my voice acknowledged.

What other online communities you are actively participating in and why?
None really - what online communities are out there?
July 3, 2008 11:57 AM PDT


Greg		 I visit ISN to learn about current and new activities and research related to multi-core and thread programming. Our company has been using parallel (via MPI) programming for several years, but we are currently updating our workhorse finite element application to support the various multi-core programming paradigms (as much as possible). It is important to know what is state of the art today and where the multi-core progamming state of the art is heading so that we don't waste too much time doing things ourselves that compilers/libraries can (or will) do for us, but we also can't wait an indefinite length of time for the tools to catch up...
July 3, 2008 12:53 PM PDT

Ajay Mungara (Intel)
Total Points:
7,582
Status Points:
7,582
Community Manager
 Thanks for your valuable comments. Really appreciate your response. Many of you have sent me emails with some questions.

1) Can I submit more than one comment? Yes, you can.
2) How many will be selected? OnSurvey is looking for about 20-25 participants. About 10+ in each session.
3) What is the selection criteria? OnSurvey is looking for the right mix of participants. Your comments will be read by the OnSurvey research analyst and a selection will be made based on your response to the questions listed on the blog.

If you have any clarifying questions then feel free to ask them.

So, please keep the comments coming. I am really enjoying reading all your comments. Thank you.
July 3, 2008 4:43 PM PDT

Maria Camila Gomez-Silva
Total Points:
1,130
Status Points:
630
Brown Belt
 1. Why do you visit ISN? What ISN features you like/dislike?

I visit the ISN because I work as a Project Manajer at Aranda Software, a Latin Amaerica based ISV.
We have already releaded an AMT Capable software and we are currently building a new version.
The ISN has been our base and the most important resource to learn, handle and be update regarding Intel AMT.

2. Do you feel your voice is being heard by Intel? Yes/No & How/Why?
Yes! 100& I use the forums and I use to get answers form the Intelk team and other members of the community really soon!
I am also currently blogging at the Manageability community!

3. What other online communities you are actively participating in and why?
Micorsoft (msn) community and CodePlex, they have a lot of useful examples and tools. The also have a good community response from the Microsoft MVP people.
July 4, 2008 3:09 AM PDT


Cijo Abraham Mani		 1. Why do you visit ISN? What ISN features you like/dislike?

ISN is Intel's Software Network from where I collect information on various new Intel software's .The Software Community is a good place to discuss our views regarding Intel software's.

2. Do you feel your voice is being heard by Intel? Yes/No & How/Why?

Yes Sure, For Proof See softwarecontests.intel.com/contests/voices/default.php and also I have entries there .

3. What other online communities you are actively participating in and why?

Facebook , Yahoo answers, CIOL , ZDnet . There are a lot of technical knowledge gaining examples and resources .

Please feel free to contact me anytime regarding this survey.

I look forward to see Intel's Findings from OnSurvey Report also .
July 7, 2008 8:52 AM PDT


Zach Vetter (OnSurvey)		 To follow up on Ajay's earlier comment, I'd like to take this opportunity to introduce myself as your primary contact at OnSurvey. I will be moderating our upcoming online focus groups so please do not hesitate to contact me with any questions. We are delighted to be working with ISN and its members and look forward to engaging with you in a few weeks.
July 7, 2008 10:15 AM PDT

Ernesto Rojo Jr
Total Points:
55
Status Points:
5
Green Belt
 Since I work mostly on intels, i come onto ISN to read up on any new techniques or learn how to optimize games for intel platforms, such as using multithreading efficiently or SSE.
July 9, 2008 7:28 AM PDT


Robi		 1. I'm building a system prototype using Intel AMT
2. Yes, got help through forums
3. autofac - a DI framework, http://code.google.com/p/autofac/
July 10, 2008 5:40 AM PDT


Alex T.		 -- 1 --

I visit ISN because I worry about the future of computing / programming in the multi-core era. I'm investigating new techniques, at different levels, to take advantage of the many-cores offered; as well as contrast it with AMD's approach.

I like the idea of ISN & the opportunity to communicate with Intel's engineers.

I don't like the way the HTML is displayed, requiring a very wide browser window / screen.
July 10, 2008 6:44 AM PDT


Ron E		 I visit ISN on my daily travels around the tech blogosphere, visiting various sections (cool software, multicore, a few others). I don't think my voice is heard by Intel merely because I don't provide a lot of input here; on these sites I'm mainly a passive observer. I actively participate in digg & some other tech sites and java-related forums.
July 11, 2008 3:24 PM PDT

medlogmd
 Craig L. Wilson,
Network Engineer
Software Engineer

Intel® Software Network
Technical Community
Market Study Group


If you would like to skip what might seem to be nonrelated details, goto *

In school, while pursuing a degree in electrical engineering within the university I was attending one of the many prerequisites were a number of programming languages. While taking these courses all of my teachers responded in a very surprising way. While I considered the programming language classes simplistic, every single one of my programming teachers raved that I was the best student they had ever seen, pre-or post-grad within their lifetime. (The previous is a very long story made very short.)

I wish now that I had listened to my teachers. The truth is my heart was totally committed to networking. Even today some twenty plus years later, I see a magazine with new software technology next to a magazine with new networking technology and the networking technology acts as if it were a hypnotic magnet for me.

Now, having been a Software Engineer for the last ten years I seem to have an extraordinary advantage up and beyond the majority of my peers.
____________________________________________________

Do I visit ISN?
Silly question, because of my skill sets if I did not spend time reading technological growth ideals, I could not exist as a duel skilled analyst/engineer.

My Thoughts on the New Open Forum.
I must apologize here. Websites change on a regular basis and over the years I have found it preferable to use available resources to educate myself (I am very skilled in self-education). For this very reason I have avoided signing up for everything and anything that required me to put my e-mail address on the open web. Even when I do I use an e-mail address that is temporary. Note however, the e-mail address I gave you has my name in it which basically means I gave you my home personal e-mail, please do not abuse it.

* Intel's Policy on Transparency.
My thoughts on this are as follows. IBM introduced the PC and used a similar policy of transparency. Many companies copied and created "knockoffs" of the PC and sold them for less. But yet somehow IBM was still the king, leading the race by at least 85%. Following the introduction of the new architecture that allowed the CPU to access memory above the 640K mark and IBM's magical 16-bit bus, IBM did the dumbest thing I have ever seen a company do. They change their patent in such a way that they would receive an unreasonable amount of royalties from companies that would follow. All of this plus the fact that they would not even release the plans or blueprints for the motherboard or buss technology. Within a two-year period IBM had lost the majority of the market. Five years following, IBM was nothing more than another competitor, that used different technology, was more expensive, and the term PS2 within technical circles became synonymous with incompatibility.

Transparency on any and every level, with discretion, may create unwanted competitors, but I fully believe Dell direct, HP built to order, or any name brand computer built by the lowest bidder would not be sitting in everyone's house if IBM had not made such a mistake. It would be an IBM.

I suppose you would know more about this than me. Since, I believe it was Intel and Lotus that teamed up to developed the 286 EISA architecture which of course became the 386 (x86) basis for I/O bridging, HT architecture, and finally the multi-core CPUs. By the way, I understand the HT architecture, but how in the heck do the two sides operate independently? Or even more, as in my processor, (combining two?) CPUs and using each 32-bit element to actually appear to the operating system as four separate CPUs? I'm an engineer and I haven't quite been able to figure that one out yet. I'll bet you've been talking about this and trying to figure it out long before it was released. Am I right?

Are you looking for input from the best? To this day I do not feel that I have been heard. Of course that may be my own fault. Skill sets like mine are far and few between, most likely they are difficult to find. Although the seventy five dollar perk is nice, it is not unusual for me to make more than that in a single hour. However, do I want my voice to be heard? YES. And I have a lot of ideas.

Consider that I wrote SMS five years before it was released by Microsoft. Though I did not write the actual SMS, it was script based, and simply made my job easier between all of my clients. To think I actually considered having it patented and decided that no one would be interested.

Please do not get the impression that I'm cocky or conceited in any way, because I am not. Being rated on a per essay basis is not unlike selling yourself as people do using résumés.

If what you have read here meets the criteria of what you are looking for, contact me because I am interested in being heard.

Best Regards,

Craig L. Wilson
President (Founder)
Data Integrity Systems, Inc.
July 11, 2008 3:31 PM PDT

medlogmd
 Craig L. Wilson or MedlogMD (however you track me)

I did not realize that my personal information would be displayed openly on a webpage please remove my personal information, e-mail, telephone!

Please do it quickly!
July 11, 2008 4:46 PM PDT

Ajay Mungara (Intel)
Total Points:
7,582
Status Points:
7,582
Community Manager
 medlogmd,
I have removed your personal information. Thanks for your comment on the post. Appreciate it.
July 14, 2008 5:56 AM PDT


Dubai Web Design, Development		 I usually ISN website for latest research information and if you give them good research and information they respond to you very well. Secondly i visit forum regularly to discuss and get more latest links.
July 14, 2008 9:57 PM PDT


Computer maintenance guy		 I am running a computer maintenance and repair website. I receive many customer enquiries related to CPU issues. Some are very advance and I visit ISN to find answers for those questions.
July 20, 2008 1:37 PM PDT

7oby
Total Points:
3,154
Status Points:
2,654
Brown Belt
 I'm looking forward to participate in the survey.

1. Why do you visit ISN? What ISN features you like/dislike?
+ to report bugs

2. Do you feel your voice is being heard by Intel? Yes/No & How/Why?
+ Maybe some people at intel perceive information that is posted on ISN. However I do think sometimes this information doesn't reach the people that impact it. Otherwise I can't explain why e.g. such popular posts as this 24Hz feature request (or should I call it feature regression/degradation?) would have some impact on current driver development:
http://software.intel.com/en-us/blogs/2008/05/19/less-is-mor.....eater-pcs/

Transparency is one thing. Another thing is whether the feedback loop is closed and I don't think it is. I'd like to see those features on ISN:
+ driver buglist such as https://bugs.freedesktop.org/ for xorg intel drivers. This will not only help users to find walkarounds and the current status. It will also help intel to get awareness of certain bugs, to get help in tracing down the cause and the environments of certain bugs to show up. It will also help discovering regression bugs.
+ beta drivers for download
July 28, 2008 9:19 PM PDT


Eason		 I would like to second 7oby's request for beta drivers. This is one area where we as customers are feeling slighted; driver support for the x3100, especially on Windows Vista. We are seeing work done on the next generation chipsets, without the current generation of customers being satisfied. Continued development on series 3 chipsets along with beta driver downloads would help greatly.
August 1, 2008 7:04 AM PDT

wjmiller52
 1. Why do you visit ISN? What ISN features you like/dislike?
I visit ISN because we feel that Intel offers better information, and tools to develop on their platforms.

2. Do you feel your voice is being heard by Intel? Yes/No & How/Why?
This is a question that will have to be expanded upon in the future, as we utilize ISN more.

3. What other online communities you are actively participating in and why?
Microsoft community - Webcasts, MSDN, etc... it is a necessity because, Microsoft documentation is less than useful. CodeProject - this community has resources on multiple languages and subjects.
August 4, 2008 10:26 PM PDT

djh13985476064@yahoo.com.cn
 I join your ISN, only for worked my research better. I feel it is very hard for understanded and helped intel's projects,but I like to study it,no reason. Thanks.
August 5, 2008 6:58 AM PDT


Qingshun Li		 1. I come here for study and communication.
2. Yes, at least from the comment
3. http://www.facebook.com developers.sun.com
August 5, 2008 10:03 PM PDT


sunny		 Wish the space became stronger!
August 6, 2008 5:32 AM PDT


jiang		 i like isn. ok
September 29, 2008 12:13 AM PDT


Deva		 I visit ISN for moblin and other knowledge base stuff and seems very informative and usefull
November 25, 2008 6:12 AM PST


Steve Watters		 Upon downloading the software for my new Canon Power Shot camera, I aquired a problem with the resolution. I called your service center, and was greeted by a gentleman that said he could solve my problem. Within 1 minutes of speaking with him, my problem was resolved and I was able to complete my download.
I am sorry I do not remember the gentleman's name, but he was very professional and courtious when I spoke with him.
Thank you,
Steve Watters
January 14, 2009 12:57 PM PST

Ajay Mungara (Intel)
Total Points:
7,582
Status Points:
7,582
Community Manager
 Thanks to all of you for participating in the focused group discussion. Here is the latest update. ISN Focused group feedback

January 14, 2009 12:57 PM PST

Ajay Mungara (Intel)
Total Points:
7,582
Status Points:
7,582
Community Manager
 Sorry .. here is the link.

http://software.intel.com/en-us/blogs/2009/01/14/isn-focused-group-feedback/
July 16, 2009 12:47 PM PDT


Munir Ahmad		 Answer 3.I am actively using Facebook and am a fan of Intel.
Answer 1.Although I am not a avid computer guy i frequently try to find out about Intels new technologies and like to read many of the articles and blogs on the site and feel Intel is making extremely good process.
July 20, 2009 9:49 AM PDT


Sharada		 I visit ISN to understand how this service is benefiting Intel. I am a student trying to understand various business model of large companies. I also keep myself up to date with Intel technologies.

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