WebUI issues with IE and AD

By Lance Atencio (Intel) (16 posts) on October 10, 2008 at 11:29 am

If you have extended Active Directory (AD) for use with your AMT clients you may have issues connecting to the AMT WebUI for those machines using Internet Explorer (IE). This is related to authentication settings.

If you experience this problem, you can first try another browser (e.g. Firefox) to see if you can connect to the WebUI. If successful, then you can try the setting the following configurations in your IE settings.

  • In IE, go to Tools > Internet options > Security > Custom level > User Authentication – Prompt for user name and password
  • In IE, go to Tools > Internet options > Advanced > Security – Enable Integrated Windows Authentication

    • When I  first encountered this issue I thought it was a bit obscure, but now am surprised it is not being reported more often.

    Categories: Manageability

    Comments (2)

    October 14, 2008 1:14 PM PDT

    Maria Camila Gomez-Silva
    Total Points:
    1,130
    Status Points:
    630
    Brown Belt
    		 That happened to us, thanks for your help.
    I would like to add that this issue is only when the AMT Machine is provisioned using Enterprise Mode.
    October 15, 2008 8:22 AM PDT

    Lance Atencio (Intel)
    Total Points:
    5,732
    Status Points:
    5,232
    Brown Belt
    		 Glad the information was useful.
    Thanks for your comment and for pointing out the relation to Enterprise Mode.

    Trackbacks (0)


    Leave a comment  

    To obtain technical support, please go to Software Support.
    Name (required)*

    Email (required; will not be displayed on this page)*

    Your URL (optional)


    Comment*