Since the days of IT personnel desk visits for computer repairs are long gone (once upon a time our department had a dedicated IT employee at our office location - those were the days!) you've probably had your PC fixed remotely. You're in front of your monitor,
chatting with a technician whose window pops up on that monitor asking if you will permit him to access your machine. You click Yes and the troubleshooting and fixing begin. (Frankly, I've always been amazed by this.) But every time it's happened, my PC was up and running and I was aware of the work as it was being performed.
What if something needed to be done when I wasn't there or when the PC was turned off? Wouldn't the system administrator just have to wait for me to return from vacation? Not necessarily. If the PC has Intel® Active Management Technology (AMT) (and mine does :-)), an administrator can remotely access, diagnose and repair the PC even when it is turned off! (More amazement here.)
If you haven't yet read "Active Platform Management DeMystified" I highly recommend that you take the time to do so. As Manageability Community Member at Large Javier Caceres said in his recent blog,"Ten reasons to read Active Platform Management Demystified," this book is a must read for all in the IT world because of its thorough examination of Intel® AMT technology and focus on manageability industry standards. It will also give you an understanding of the kinds of problems that can be solved using Intel® AMT including Worm
Outbreak, Hardware Theft, Power Control, Network non-compliance and even the infamous "Blue Screen of Death."
Intel® AMT enables one to "Discover, Heal and Protect" the computer systems in his or her care while keeping costs way down, and these capabilities should be in every administrator's toolbox. Click here to learn more about Intel® AMT. To learn more all things Manageability visit the Intel Software Network and join our community!