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Gael Holmes (Intel)

Gael is a Manageability Engineer at Intel working in numerous areas associated with Intel® AMT. She works closely with the Manageability Developer Community Forum by engaging, supporting, and enabling developers and contributes in-depth knowledge on latest Intel AMT SDK releases. In her spare time, Gael enjoys taking pictures of EVERYTHING. She also helps her 29 year old mother stay up and running on the Internet with her MAC Mini by always making sure things are all plugged in first before investigating her current problem; she also makes sure to always check the trash should one of her applications go MIA.

Intel® AMT: What's new on our Community? (WSMan Doc!)

By Gael Holmes (Intel) (91 posts) on October 19, 2009 at 9:05 am
Comments (2)

Hello out there! I just wanted to let our Community know that we have refreshed some of our WSMan documentation on our Manageability Community! Did you know that WSMan will soon replace the legacy SOAP interface in the Intel® AMT SDK? This means that new features are no longer offered along with SOAP APIs and soon, [...]

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Category: Manageability

Intel® AMT and Remote Provisioning (aka Zero Touch)

By Gael Holmes (Intel) (91 posts) on October 7, 2009 at 8:20 am
Comments (0)

Lately I've been playing with the Intel® SCS 6.0 Liteutility to provision my system. Last week I tried it out using a provisioning certificate (Remote Provisioning.) I thought it might be useful to post the steps that are needed in order to set up the network and certs. In my environment, I run the SCS Service [...]

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Category: Manageability

Intel® AMT Firmware Versions 5.1 and 5.0 Message

By Gael Holmes (Intel) (91 posts) on October 2, 2009 at 4:29 pm
Comments (0)

Intel released its 5.0 firmware prior to the publication of the final DASH 1.0 specification. After reviewing the final version of the DASH 1.0 spec, we adjusted our firmware to be wholly compliant to the specification. We published the compliant version as AMT5.1. There are minor differences between DASH API calls in AMT 5.0 and AMT [...]

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Category: Manageability

Intel® AMT: Using Tags to search our Forum

By Gael Holmes (Intel) (91 posts) on September 16, 2009 at 12:59 pm
Comments (1)

Those of you who have used our Manageability Forum might have some good advice for Software Developers trying to find answers for their Intel AMT questions. Chances are, if you are having an issue or can't get something to work, someone else has also run into the same problem and there is a similar post [...]

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Category: Manageability

Intel® AMT: Certificate-Based Provisioning (AKA ZTC) in 4 easy steps

By Gael Holmes (Intel) (91 posts) on August 18, 2009 at 1:03 pm
Comments (3)

Since I am tired of digging through old e-mails for instructions on the steps involved in successfully provisioning an AMT client using Certificates (PKI) I thought it would be a good time to just blog it. At a very high level, the flow is as follows: (Did I mention that each of the 4 easy steps have more [...]

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Category: Manageability

New Download Available: Intel® AMT 5.1.1 SDK

By Gael Holmes (Intel) (91 posts) on August 12, 2009 at 1:42 pm
Comments (1)

Hi - It's been a while since we talked about the latest Intel® AMT Software Development Kit. Not a whole lot has changed moving from Intel® AMT 5.0 to Intel® AMT 5.1.1. For AMT 5.1.1 the changes were mostly bug fixes. For more information regarding known issues, please refer to the readme file in the [...]

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Category: Intel SW Partner Program, Intel® Software Network 2.0, Manageability

Finding Intel® AMT vPro Solutions to buy or to try!

By Gael Holmes (Intel) (91 posts) on August 7, 2009 at 12:18 pm
Comments (0)

Are you looking for real-life Intel® AMT applications that are now available to purchase (or at least to try out?)  We have recently put together a Wiki page on the vPro Expert Center that lists some! Here is a snapshot of what it looks like: Our goal here is to bring attention to Software Vendors who have [...]

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Category: Intel SW Partner Program, Manageability

SCS 6.0 Technology Preview 2 - What is in this Download?

By Gael Holmes (Intel) (91 posts) on July 31, 2009 at 11:39 am
Comments (0)

Hello out there! I was just noticing that our download area for the SCS Tech Preview 2 is rather lacking in a description of what comes with this product. I figured I'd blog about it here - to get the info out to our customers who may want to know more information about it. If [...]

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Category: Manageability

What happened to our Search Tool?? Everyone needs to know a Gina B!

By Gael Holmes (Intel) (91 posts) on July 13, 2009 at 9:52 am
Comments (2)

Why? Well you just do. Gina B. knows everything from what to use to clean off all that icky and dangerous stuff that comes on our fruit and veggies to where on our Forum do we find our favorite Search tool that disappeared a month or so ago. Here is what it looks like - it lets you pick which areas [...]

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Category: Intel SW Partner Program, Intel® Software Network 2.0, Manageability

How do *You* get the Intel® AMT info that you need?

By Gael Holmes (Intel) (91 posts) on July 9, 2009 at 1:00 pm
Comments (4)

One of the things we are always trying to figure out on our Manageability Community is how does the community like to get their information. This poll asked the community where they find their best answers to their Intel AMT questions (note: not where they would *like* to find their best answers - which I [...]

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Category: Manageability

Intel® AMT: Getting UUID via WMI

By Gael Holmes (Intel) (91 posts) on June 12, 2009 at 12:40 pm
Comments (3)

We are often asked how we can get the UUID of a system outside of having AMT enabled on a system. The problem here being that sometimes there are AMT systems in an environment that have never been enabled (this is sad, I know...) and for whatever reason they many not have the ME/LMS drivers installed, [...]

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Category: Manageability

Intel® AMT Remote Diagnosis/Re-Imaging. Are we stuck with text-based tools?

By Gael Holmes (Intel) (91 posts) on May 20, 2009 at 11:10 am
Comments (2)

The answer is "No." One of the more common topics on our Manageability Forum is SOL/IDE-R (Serial-Over-LAN and IDE-Redirect.) SOL and IDE-R are features that are normally used in the "Diagnosis and Repair" Use Cases in order to remotely load an OS with a diagnostic utility onto an Intel AMT client that is in need of [...]

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Category: Intel SW Partner Program, Intel® Software Network 2.0, Manageability

Wow - only 4 responses?

By Gael Holmes (Intel) (91 posts) on April 23, 2009 at 9:02 am
Comments (6)

This seems to be my favorite word lately. Just found another place to use it. I was just looking at the number of responses we have received so far for our latest poll on the Manageability Developer's Community. This poll has been out there for weeks and yet only 4 people have responded (probably all [...]

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Category: Manageability

What is "Standard Manageability?"

By Gael Holmes (Intel) (91 posts) on March 27, 2009 at 9:21 am
Comments (4)

We had an interesting forum question the other day. A customer said he/she has an Intel® AMT 5.0.1 system and could not figure out why he/she was getting error messages when trying to make calls related to the Audit Log (or Access Monitor.) This customer also ran the "GetCodeVersion" API to get the SKU information [...]

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Category: Manageability

SCS 5.1 is Now Available on Manageability Developers Community

By Gael Holmes (Intel) (91 posts) on March 13, 2009 at 7:59 am
Comments (6)

Hi Everyone, I just wanted to let you know that the 5.1 version of the Setup and Configuration Service is now available for download on the Manageability Developer's Community. Note that this is the full-blown version of the Setup and Configuration Service and is not associated with SCS 6.0, which is, at this time the "Light Weight" [...]

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Category: Manageability

What's coming next with the SCS Lite (or SCS 6.0)

By Gael Holmes (Intel) (91 posts) on March 5, 2009 at 3:56 pm
Comments (0)

We have been talking a lot about the SCS Lite lately on the Manageability Developer's Community. For those of you who don't know, SCS Lite (the first Preview) supports only Enterprise Mode, Non-TLS. Corey Morris wrote a really nice blog about it a couple weeks ago - you can read about it's planned progression and [...]

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Category: Manageability

And the Lenovo T400 said: "Beep.Beep-Beep-Beep.Beep-Beep-Beep.Beep!

By Gael Holmes (Intel) (91 posts) on February 23, 2009 at 2:30 pm
Comments (9)

I found myself in a strange situation with my T400. I was trying to provision it and suddenly I could not get into the Manageability Engine (ME) with any of the normal passwords.  Actually this happened twice to me on this system.  I looked for a way to reset the ME to factory settings from the [...]

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Category: Intel SW Partner Program, Intel® Software Network 2.0, Manageability, Mobility

Intel® AMT: What you need to know about SOL/IDE-R and SMB

By Gael Holmes (Intel) (91 posts) on February 19, 2009 at 10:54 am
Comments (0)

We recently made available to our Intel AMT Developers the first version of the SCS (Setup and Configuration Server) Lite tool. Eventually this tool will morph into a full blown setup and configuration server that supports all the infrastructure that SCS 5.0 now supports. This "Lite" version, however, is very "Lite" as the name implies. It does not [...]

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Category: Manageability

Just for YOU: Manageability Dev Community Group on Facebook

By Gael Holmes (Intel) (91 posts) on February 18, 2009 at 12:41 pm
Comments (2)

Just wanted to let our Developers (and Intel® AMT Stalkers) know that we now have a group on Facebook just for YOU! The new group is called "Intel® Manageability Developer Community"; it is owned by Ajay Mungara and Monitored by Moi. It is an open group, so all you need to do is join. I know that a lot [...]

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Category: Manageability, Social Media & Virtual Worlds

POLL Results: Intel® AMT Pain Points

By Gael Holmes (Intel) (91 posts) on February 9, 2009 at 8:54 am
Comments (2)

About 3 weeks ago we put a poll out on our Manageability Forum and our Manageability Community home page asking Intel® AMT developers if they thought Intel® AMT was difficult for them to use. I can't say that the answers were shocking to me. Had I taken the poll I probably would have ranked the options exactly [...]

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Category: Manageability

WW05: Intel® AMT Developers: Manageability Forum Question

By Gael Holmes (Intel) (91 posts) on February 5, 2009 at 2:12 pm
Comments (0)

It was my week to watch the Manageability Forum and things were very quiet. I decided to mix things up a bit post a question to our developers. My question was simple: "Intel® AMT Developers: What are you doing?" We got some great responses and so I thought it would be good to recap them in a [...]

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Category: Intel® Software Network 2.0, Manageability

Intel® AMT and Perl - Get your scripts here!

By Gael Holmes (Intel) (91 posts) on January 14, 2009 at 11:52 am
Comments (0)

Hi there! We just got a hold of some Intel® AMT Scripts written in Perl. Take a look and let us know if you find them useful! Overview Intel® Active Management Technology (Intel® AMT) Perl Scripts package contains scripts designed for ISVs developing manageability applications and for system integrators or administrators who are looking for scripting capabilities.  The scripts contained here [...]

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Category: Manageability

OUCH! What are the most painful parts of Intel® AMT to implement??

By Gael Holmes (Intel) (91 posts) on January 7, 2009 at 10:13 am
Comments (1)

Ok... Now that I have your attention, I just wanted to let you know that we have posted our first ever Poll in our Manageability Developer's Community Forum page - here. (Look at the Right Hand Side of the page and you may have to scroll down to see it.) The purpose of this poll is [...]

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Category: Manageability

Now Available - Manageability Developer Tool Kit 06.08340.x

By Gael Holmes (Intel) (91 posts) on December 16, 2008 at 11:23 am
Comments (1)

NEW FOR THE HOLIDAYS!!! Please download these tools and give us feedback on the enhancements and bug fixes. Your feedback is very important to us and helps us define our upcoming workload. Get the latest Manageability Developer Tool Kit here!! Windows* based utilities included in the kit: Utility Name Description / Use Manageability Commander Tool Sample management console that enables users [...]

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Category: Manageability

Intel® AMT 5.0 - Where can Joe the Plumber find these systems?

By Gael Holmes (Intel) (91 posts) on December 3, 2008 at 1:54 pm
Comments (1)

Joe the Plumber has already found Intel® AMT 4.0 systems to purchase, but now he has decided to go look for some Intel AMT 5.0 systems. Having gone through the exercises with his Intel AMT 4.0 systems, this went a little faster. He already had some links from the Intel web sites and he also [...]

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Category: Manageability

Intel® AMT: Remote Provisioning - what happens there?

By Gael Holmes (Intel) (91 posts) on November 25, 2008 at 2:16 pm
Comments (3)

Today I have posted a few blogs about the provisioning process with respect to Intel® AMT. But really, what most ISVs want to know about is how to do this without touching the Intel AMT system - after all, there may be hundreds, if not thousands of these in an environment, and who wants to [...]

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Category: Manageability

Intel® AMT: From Factory Mode to Setup Mode - a 4 step process

By Gael Holmes (Intel) (91 posts) on November 25, 2008 at 12:44 pm
Comments (1)

In the blogs that I wrote prior to this blog, I talked about some of the basics required for provisioning an Intel® AMT system. This blog will cover what is happening when an AMT System goes from Factory Mode to Setup Mode - you will be able to see that if this transition does not [...]

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Category: Manageability

Intel® AMT: Mutual Authentication Provisioning in 7 easy steps!

By Gael Holmes (Intel) (91 posts) on November 25, 2008 at 12:20 pm
Comments (0)

As I was looking through the "Developer's Guide to the Sample Setup and Configuration Application, I found that it actually has some good examples of the various ways one can provision an Intel® AMT system. This post covers the steps that are taken in the Setup and Configuration Sample that is located in the Intel® [...]

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Category: Manageability

Intel AMT Provisioning: The 3 Hellos and the 3 Modes

By Gael Holmes (Intel) (91 posts) on November 25, 2008 at 9:44 am
Comments (0)

I was recently going through the Developers Guide to the Sample Setup and Configuration document that is in the Intel® AMT Software Development Kit. I found some good reference material that I thought perhaps our developers could use as they are trying to figure out "What the heck is going on in the provisioning process??" The first [...]

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Category: Manageability

How to test CIRA in 9 easy steps (Client Initiated Remote Access)

By Gael Holmes (Intel) (91 posts) on November 13, 2008 at 3:57 pm
Comments (1)

We are starting to get questions on how to test CIRA, one of the new features in the Intel® AMT 5.0 SDK. Specifically, how to test it. I have included in this blog steps that I have documented on testing this feature (note that Ajith Illendula is the guy who designed the lab - but [...]

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Category: Manageability

Do you know where your Intel® AMT systems are?

By Gael Holmes (Intel) (91 posts) on November 3, 2008 at 9:38 am
Comments (0)

One of the questions we get quite often on our Manageability Forum is: "How do I programmaticly determine if a system on my network is Intel® AMT capable?" This is a very good question because we can't simply tell them to call some API that would return the answer (unless the system has AMT enabled, then [...]

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Category: Manageability

"Joe the Plumber" continues his search for Intel® AMT 4.0 capable Notebooks

By Gael Holmes (Intel) (91 posts) on October 22, 2008 at 11:59 am
Comments (5)

Hint: Intel® AMT 4.0 is: Intel WiFi 5100 A/G/N or Intel WiFi 5300 A/G/N Chipset: M45 Series Processor: Intel® Core™ 2 Duo Check out the Intel® Centrino™ 2 with vPro™ Technology website to match up with the correct CPU Ids Joe's shopping got cut short yesterday due to an exploding sink emergency. Today he has decided to continue [...]

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Category: Manageability

What if "Joe the Plumber" wants to purchase an Intel® vPro PC?

By Gael Holmes (Intel) (91 posts) on October 21, 2008 at 8:42 am
Comments (7)

Hey. It could happen. Besides, maybe "Joe" isn't really a plumber. Joe is most likely a Mavericky Intel® AMT developer. Today I'm going to pick on Intel AMT version 4.0 for a couple reasons. 1- if Joe is really a plumber, he isn't going to to want to lug around a desktop all day (although [...]

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Category: Manageability

New with Intel® AMT 4.0/5.0: "Fast Call for Help" and "Remote PC Assist" (aka CIRA)

By Gael Holmes (Intel) (91 posts) on October 9, 2008 at 1:54 pm
Comments (1)

We recently published the latest Intel® AMT SDK on our Manageability Developer's Community website. This version of the Software Development Kit supports both the 4.0(Mobile) and the 5.0(Desktop) versions of Intel® AMT. However. Should one download the SDK and start looking through it one might realize there is nothing in there about some of our [...]

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Category: Manageability

Will I get Sweaty at a vPro Developer's Bootcamp?

By Gael Holmes (Intel) (91 posts) on September 23, 2008 at 1:26 pm
Comments (2)

And will the Bootcamp drill-master say mean things about my mother because she does not have an Intel® AMT equipped PC at home? So what exactly is this Bootcamp that we are putting on? Well, to be more specific, this is an Intel® Core™ 2 processor with vPro™ Technology Bootcamp. We will be presenting all [...]

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Category: Academic, Events, Intel SW Partner Program, Intel® Software Network 2.0, Manageability, Mobility, Social Media & Virtual Worlds

Intel® AMT DTK - Answer to "Hair Loss" or is it the "Antichrist"

By Gael Holmes (Intel) (91 posts) on August 19, 2008 at 10:50 pm
Comments (7)

Ok so I'm at Intel Developer Forum in San Francisco and I'm sitting at an Intel Software Network sponsored dinner. All sorts of things are being discussed from "I can't believe I didn't get fired after that one blog" to "Hair Loss. " I then asked our very upper management if it would be OK [...]

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Category: Intel SW Partner Program, Intel® Software Network 2.0, Manageability, Open Source

SCS 3.3.1 Hot Fix Release Now Available

By Gael Holmes (Intel) (91 posts) on May 28, 2008 at 12:16 pm
Comments (0)

We have a new (3.3.1) Hot Fix on the the Manageability Community Site for the Intel Setup and Config Server (SCS). This Hot fix can be downloaded here. This release has the following fixes: Fix of AD issue - When the SCS creates Active Directory objects; it performs all operations on one domain controller, even if the [...]

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Category: Manageability

Intel® SCS 3.2.2 is now available for download

By Gael Holmes (Intel) (91 posts) on April 22, 2008 at 3:24 pm
Comments (0)

SCS 3.2.2 includes the following new feature: The user can now type-in the SQL server username and password, to address their own Data Base strong password requirements. Note that this change is NOT included in the 3.3 Version of the SCS Use SCS 3.2.2 only if you have a Strong Password requirement for the SQL data base user and cannot use [...]

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Category: Manageability

Hot Fix for Intel® AMT SDK (3.0.2)

By Gael Holmes (Intel) (91 posts) on April 14, 2008 at 11:55 am
Comments (0)

We have updated the Intel Manageability Community Website with a Hot Fix for the Intel® SDK. This hot fix contains the following fixes/updates: Memory Leak in the Storage Library Redirection Library fix: SOL Boot can hang the Intel® AMT system Various documentation corrections in the Network Interface Guide and the Developers Guide to the Sample Setup and Configuration Application For more information [...]

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Category: Manageability

Is Intel® AMT Dash Compliant?

By Gael Holmes (Intel) (91 posts) on April 11, 2008 at 9:24 am
Comments (5)

This blog is based on a recent Forum question regarding the compliance of DASH within Intel® AMT. It turns out that this user ran a program called SIMFIRE (developed by AMD) against an Intel® AMT 3.0 capable system and it reported out that no, we are not compliant. So I thought it might be a [...]

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Category: Manageability

Getting to know WS-MAN a little better

By Gael Holmes (Intel) (91 posts) on March 24, 2008 at 1:39 pm
Comments (1)

Now that everyone (I'm sure) has started developing their Intel® AMT applications to use the WS-Man interface - I have a few configuration tips here. WinRM service does not start automatically on all compatible OS's - make sure the service is running: Starts automatically on Windows Server 2008 Must be started manually on Windows Vista WinRM is not installed [...]

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Category: Manageability

Intel® AMT Remote Access: An Overview

By Gael Holmes (Intel) (91 posts) on March 19, 2008 at 1:37 pm
Comments (0)

This is my third post on Intel AMT Local/Remote access. My first post provided an overview of how they differ and then my last post covered just the Local Access. This post focuses on just the Remote Access. Like the blog on Local Access, most of the information in this blog comes directly from the [...]

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Category: Manageability

Intel® AMT Local Access: How does it work?

By Gael Holmes (Intel) (91 posts) on March 19, 2008 at 11:42 am
Comments (0)

This is my second Blog on Intel AMT Local/Remote access. My first blog post provided an overview of how they differ. This post focuses on just the Local Access. Most of the information in this blog comes directly from the Overview.pdf located in the Intel AMT SDK.  So here is everything  that I'm sure you wanted to know about Intel [...]

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Category: Manageability

Intel® AMT Developers: What are *your* roadblocks?

By Gael Holmes (Intel) (91 posts) on March 18, 2008 at 4:44 pm
Comments (2)

I'm the kind of person who likes to see results and the numbers associated with them. Since I have been very involved in supporting the Manageability Community, I am always trying to figure out what kind of impact our Manageability Community has had on the Intel AMT Developers that are using us as a resource during their development [...]

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Category: Manageability

Intel® AMT + DMTF's DASH

By Gael Holmes (Intel) (91 posts) on March 13, 2008 at 11:38 am
Comments (4)

We recently received a forum question asking for more details around how Intel® AMT conforms to DASH. Ajith Illendula responded with a really nice and crisp table that I would like to include here so that this valuable information does not get buried in the forum. Ajith did not have the time to write the blog [...]

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Category: Manageability

Hello? Port 9971, Hello?

By Gael Holmes (Intel) (91 posts) on March 7, 2008 at 2:05 pm
Comments (2)

A couple weeks ago I ran into an interesting problem. I was not getting the "Hello" packet from my AMT Client while trying to use the AMT Director (from the DTK) to provision one of my systems. Quite a bit of time was spent troubleshooting this. I was not trying to do anything fancy - [...]

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Category: Manageability

PID/PPS, ZTC, and Hashes... Oh My!

By Gael Holmes (Intel) (91 posts) on March 7, 2008 at 1:38 pm
Comments (2)

This is another blog post that goes back to one of our Manageability Forum questions. I will attempt to cover the basics of Zero Touch Configuration in this blog. As we all know, we can enjoy Zero Touch Configuration (ZTC) using the Remote Configuration Tool which is part of the Intel SCS (Setup and Configuration Server.) [...]

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Category: Manageability

What about those PET events?

By Gael Holmes (Intel) (91 posts) on March 6, 2008 at 3:58 pm
Comments (0)

... And all about great knowledge sharing on our Manageability Community Developer's Forum! Nope, I'm not talking about the Westminster Kennel Club Dog Show.... I'm talking about Platform Event Traps and how they relate to managed systems. Intel AMT Remote Management provides always-available access to event logs of the following: PC Sensors, effectors, and other non-volatile [...]

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Category: Manageability

Intel AMT 3.2 3PDS Space Allocation Issue

By Gael Holmes (Intel) (91 posts) on February 28, 2008 at 3:20 pm
Comments (0)

Hi - this is just a quick post to let Intel® AMT 3.2 developers know that Intel AMT 3.2 has a known issue where only 64KB for 3PDS space can be specified (it should be 192KB per Business.) This has been fixed for the next version of AMT. Note that this is firmware (not an SDK issue.)

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Category: Manageability

Remote Configuration Tool (RCT 3.3.1) Now Available

By Gael Holmes (Intel) (91 posts) on February 21, 2008 at 12:36 pm
Comments (0)

RCT 3.3.1.0 contains a small modification to the previous RCT releases - now the RCT sends hello packets even if the RCT cannot send the Intel® AMT configuration properties to the SCS (Setup and Configration Server). This modification is useful if the RCT is used to emulate hello packets to the SCS 3.0. Click here for more [...]

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Category: Manageability

Intel® AMT: A Blurb about the Adoption of WSMAN

By Gael Holmes (Intel) (91 posts) on January 16, 2008 at 1:49 pm
Comments (0)

This blog post, I mean blurb, speaks to all Intel® AMT developers who are writing manageability software using the Legacy Network Interface Samples that are currently part of the SDK (folks may have noticed that there are now WS-MAN samples in the SDK as well and those samples were not added just for the fun of it. :) They were [...]

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Category: Manageability

I forgot my "ME" Password!

By Gael Holmes (Intel) (91 posts) on January 9, 2008 at 12:11 pm
Comments (10)

We recently received a question on our Manageability Forum asking how would we reset the Intel® AMT / "ME" password to factory defaults in the case where it may have been forgotten. Well, as with most BIO's there is an option to "Unprovision" and restore AMT/ME back to the factory defaults. As with most BIOS's this will [...]

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Category: Manageability

The ABCs of Intel® AMT/ME Passwords

By Gael Holmes (Intel) (91 posts) on December 18, 2007 at 11:13 am
Comments (6)

What is a ME Password? Well if you have to ask, you probably don't need to be in this blog post. :-) I was just doing some research on AMT vs ME passwords and here is what I found out. When we first get our Intel® AMT systems and we are setting them up for the first time, we [...]

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Category: Manageability

Is your Second Life flashing before your eyes?

By Gael Holmes (Intel) (91 posts) on December 17, 2007 at 8:56 am
Comments (1)

I have been monitoring a couple Blogs with their respective comments on Second Life lately - and why is this? It's because I have had some issues getting some of my systems to connect. I find out there are many issues with Second Life and certain Graphics Cards (Intel graphics cards, mostly.) There are a [...]

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Category: Social Media & Virtual Worlds, Visual Computing

Environment Detection: Do-It-Yourself Lab

By Gael Holmes (Intel) (91 posts) on December 12, 2007 at 3:38 pm
Comments (0)

What is this? Recently a couple collegues and I took this Environment Detection lab to an Intel® AMT training event and delivered it to a group of engineers supporting AMT. Since we got such great feedback from the course we decided to post it on our Manageability Site (here). Start with taking a look a the Network [...]

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Category: Manageability

There *WAS* a hack for the Intel 965 Chipset and Second Life

By Gael Holmes (Intel) (91 posts) on December 11, 2007 at 12:47 pm
Comments (14)

Recently I wrote a blog here that described a change that could be made to the settings.xml file setting 'UseOcclusions' to FALSE, therefore allowing us to connect to Second Life.  This worked great for most of us, however, it seems SL has released a new veiwer that causes this "fix" to not work. The following is [...]

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Category: Manageability, Social Media & Virtual Worlds, Visual Computing

All about Wireless Profiles in Intel® AMT

By Gael Holmes (Intel) (91 posts) on December 11, 2007 at 8:28 am
Comments (0)

Since we have been receiving a number of questions regarding how AMT deals with Wireless Profiles - here is some information that I found in the SDK docs - hopefully it will answer some of those questions. Wireless connections operate at two levels - the wireless network interface and the interface driver executing on the platform [...]

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Category: Manageability

NAC Environment: Errata Found in AMT 3.0 Firmware

By Gael Holmes (Intel) (91 posts) on December 7, 2007 at 12:39 pm
Comments (0)

I'm just blogging this to help get the word out. We have posted the Errata Doc here on our Download site (scroll down to the bottom of the page.) The following errata was found in the Intel AMT Release 3.0 Firmware: In a NAC environment where an authorization failure VLAN is configured, if credentials become invalid after a successful connection [...]

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Category: Manageability

There is a hack! (for Second Life and the Intel 965 Chipset)

By Gael Holmes (Intel) (91 posts) on November 29, 2007 at 10:35 am
Comments (89)

There are hacks for everything, right? Well I have this brand new HP 6910p with the Intel 965 Express chipset running Vista and I could not get onto Second Life. Everytime I tried to connect, it would ask me if I wanted music and then it would crash. Well I thought, maybe my HP doesn't [...]

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Category: Social Media & Virtual Worlds, Visual Computing

Now Available: Intel® SCS (Version 3.2.1 Hotfix)

By Gael Holmes (Intel) (91 posts) on November 28, 2007 at 8:31 am
Comments (0)

We have just updated the Manageability Downloads with the latest update for the Intel® SCS (Setup and Configuration Service) Version 3.2.1 Hotfix (Build 3.2.1.2). Here is what is new in this release: The behavior of the SCS SOAP API command GetNextServiceNewAMTProperties() is the same as it was in SCS 3.0 Fixed a memory leak in SCS SOAP API A login [...]

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Category: Manageability

Want to mess with the Registry??! Go Ahead and Turn on that SCS Debug Log

By Gael Holmes (Intel) (91 posts) on November 27, 2007 at 9:18 am
Comments (0)

We get a lot of questions on the Manageability Forum regarding problems encountered with Successfully configuring an AMT Client using the Intel® SCS. One thing that can be done to help out your debugging as well as ours is by simply enabling the SCS Debug Log. Here is how to do this: Run regedit  (from a command [...]

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Category: Manageability

Strong AMT ME Passwords and Other Shades of Gray

By Gael Holmes (Intel) (91 posts) on November 8, 2007 at 2:02 pm
Comments (0)

Well we all know that the Intel® AMT Manageability Engine's password must be changed from it's factory default (admin) to a "strong password," correct? So what kind of strong password would that be? We had a post on our forum this morning where a user tried something similar to "Location_1" which looks to be strong. It has an [...]

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Category: Manageability

Environment Detection (New Errata) - one more blog...

By Gael Holmes (Intel) (91 posts) on August 28, 2007 at 8:38 am
Comments (2)

We are refreshing the 3.0 SDK Errata doc to include the following Errata concerning two of the Environment Detection APIs: SetEnvironmentDetection  -- There is mismatch between documentation and WSDL. NULL should be replaced with empty array (in documentation).  Calling SetEnvironmentDetection with null parameter throws a SOAP exception. In order to disable the service set EnvironmentDetectionDomainType to an empty [...]

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Category: Manageability

Is it time for my Sabbatical yet?

By Gael Holmes (Intel) (91 posts) on August 22, 2007 at 10:39 am
Comments (6)

11/5/2007: A lot of folks have been asking about what I've been doing for the last two months. While I was out, I was updating my Flickr account as well as my Getjelous account. Note that "Getjelous" only allows up to 40 pictures so that is why I had to move over to Flickr (I [...]

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Category: Manageability

Environment Detection and it's "Easy Button"

By Gael Holmes (Intel) (91 posts) on August 22, 2007 at 10:23 am
Comments (0)

Ok - I just put "Easy Button" in my title in order to get blog hits from everyone out there looking for one. I'm not below using cheap tricks for blog counts! One of the new AMT features for cPro systems that I have been playing with lately is the Environment Detection and VPN routing features. [...]

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Category: Manageability

New Errata Doc posted for the Intel® AMT 3.0 SDK

By Gael Holmes (Intel) (91 posts) on August 16, 2007 at 8:39 am
Comments (0)

If you are currently using the Intel 3.0 SDK, you may want to check out the latest Errata document that has been posted to the download site. This document contains 4 errata descriptions for the 3.0 SDK. Two have to do with the Developer's Guide to the Sample Setup and Configuration documentation, one with the ssl_auth_init() [...]

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Category: Manageability

What do *you* want to do in Second Life

By Gael Holmes (Intel) (91 posts) on August 16, 2007 at 8:19 am
Comments (10)

We seem to be in a brand new era in our work places. Our work places are moving into this thing called Second Life. I was curious about it so I got an account and tried to connect. I could not. I gave up. I figured that I was too busy with my First Life [...]

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Category: Social Media & Virtual Worlds

Intel SCS 3.1: Missing ADDN Attribute Error Msg

By Gael Holmes (Intel) (91 posts) on August 15, 2007 at 11:35 am
Comments (2)

Aug152007: If you are working with the 3.1 release of the Intel Setup and Configuration Service and you are getting this error, here is why: If the AD (active directory) OU  (organizational unit) is NULL, an error will occur and provisioning will be unsuccessful. The workaround is to put something (anything) in there even if AD is not [...]

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Category: Manageability

The Proper Quarantine - And Other Shades of Gray

By Gael Holmes (Intel) (91 posts) on August 9, 2007 at 2:25 pm
Comments (0)

Earlier this week, certain questions were brought to my attention regarding the System Defense Filters and Policies regarding implementing a Quarantine. The System defense document clearly states that AMT has a built-in Pass filter for DHCP transmit messages but AMT does not have this built-in Pass filter for DHCP receive messages. This means that, in [...]

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Category: Manageability

A Quick Update on the Intel® SCS 3.1

By Gael Holmes (Intel) (91 posts) on August 7, 2007 at 3:15 pm
Comments (3)

Announcing an update to the SCS 3.1 - We have made some updates to the SCS 3.1 located on the Manageability Website. Here is what changed: SCS 3.1 sample scripts contained the following errors that were fixed Correction of the script creating an auxiliary table in the DB Removal of timeout in script Changes in the names of the scripts Added [...]

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Category: Manageability

New Power Packages: Yes Virginia, AMT 3.0 systems have these too!

By Gael Holmes (Intel) (91 posts) on August 2, 2007 at 8:51 am
Comments (6)

And "Yes Virginia, you must have AMT 3.0 Hardware in order to take advantage of them." I recently blogged about the new Power Packages included with AMT 2.5/2.6. Here I will include what's new with AMT 3.0. AMT 3.0 also provides support for multiple power policies and supports configuration of the maximum Power State where Intel AMT will operate. Power Packages [...]

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Category: Manageability

Announcing SCS 3.1 and what is new from SCS 3.0

By Gael Holmes (Intel) (91 posts) on July 30, 2007 at 5:33 pm
Comments (0)

Well, a couple weeks ago we posted the new Intel SCS 3.0 (Supporting AMT 2.2, 2.5, 2.6, and 3.0) onto the Manageability Community Developer's website and now there is an updated release containing additional enhancements (SCS 3.1.) Here's what's new: AMT 2.2/AMT 3.0 Feature: Support for the Remote Configuration Tool (RCT), including new APIs and a new SCS user [...]

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Category: Manageability

Intel® AMT and the Scoop on IPV6 vs IPV4

By Gael Holmes (Intel) (91 posts) on July 18, 2007 at 9:18 am
Comments (0)

One of the questions that I get often is about to what extent IPV6 can be used with Intel® AMT. There are three documents in the SDK that cover how they are used in APIs (Intel® AMT WS-Management Flows, the Network Interface Guide, and the System Defense and Agent Presence Overview documents.) This blog post is [...]

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Category: Manageability

Announcing a brand new Intel® AMT SDK!

By Gael Holmes (Intel) (91 posts) on July 17, 2007 at 9:46 am
Comments (12)

I'm sure it is what we all have been waiting for on the Manageability Community Developer's web site: an updated Intel® AMT SDK supporting the new AMT releases 2.2, 2.6 and 3.0 (What happened to AMT 2.5? It is now AMT 2.6!) I will use this post to describe what has changed from AMT 2.1.  AMT 2.2: (Desktops [...]

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Category: Manageability

SCS 3.0 Documentation Update (for Scripting)

By Gael Holmes (Intel) (91 posts) on July 15, 2007 at 7:33 pm
Comments (0)

It has been brought to our attention that there is an error in the SCS Documentation that affects both the SCS 1.2 and the 3.0 releases which is applicable to developers who are writing their own script. The Environment Variable called CS_AMT_ADDR should actually be referenced as CS_AMT_ADDRESS. The document has been updated and will be [...]

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Category: Manageability

CentrinoPro Platforms and Power Packages (what are these??)

By Gael Holmes (Intel) (91 posts) on July 11, 2007 at 10:56 am
Comments (0)

We all know that Power Management is one of the new features in AMT 2.5, right?  Well maybe not.  With Mobile Processing mixed with Intel AMT mixed with battery life, what could be a better topic? AMT 2.5 provides support for multiple power policies and supports configuration of the maximum Power State where Intel AMT will operate.   Power [...]

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Category: Manageability

Bookmark These! (All about Intel® AMT)

By Gael Holmes (Intel) (91 posts) on July 3, 2007 at 10:02 am
Comments (3)

Updated: Aug 7, 2007 - There are so many websites that have really good information pertaining to Intel® AMT that I thought it would be nice to have them in one place. (This is a living blog post.) Intel's Manageability Community Site: http://software.intel.com/en-us/manageability/ Intel® AMT - Manageability Community Forum: http://software.intel.com/en-us/forums/manageability-software-development/ Look at the most current blog posts: http://software.intel.com/en-us/blogs/ Intel® AMT Access [...]

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Category: Manageability

Moving from Intel® SCS 1.2 to Intel® SCS 3.0 - Tell me more!

By Gael Holmes (Intel) (91 posts) on July 2, 2007 at 9:56 am
Comments (2)

With this post I would like to welcome the new and improved Intel® SCS 3.0 which is now available on the Intel Manageability Community Website: http://softwarecommunity.intel.com/isn/home/manageability.aspx.   Here is what is new in the Intel SCS 3.0: (Note that while it will be necessary to have an OEM system that supports AMT 2.2, AMT 2.5, or AMT 3.0 to implement the following [...]

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Category: Manageability

The Microsoft vs. Apple Clock is Ticking

By Gael Holmes (Intel) (91 posts) on June 22, 2007 at 8:04 pm
Comments (11)

Age 71: My mom gets her own computer. It is a Macintosh. It's huge. It was $50 at a garage sale. It was acquired at this garage sale by my nephew in Seattle. (He is a MacFan and currently works at an Apple store and is a member of a band that I cannot type the title to on [...]

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Category: Intel® Software Network 2.0

More Photos from Research@Intel Day

By Gael Holmes (Intel) (91 posts) on June 21, 2007 at 11:20 am
Comments (1)

I had the oppurtunity to attend Research Day at Intel this week. What an amazing event. It began with Justin Rattner, Intel's CTO giving participants a glimpse of the fascinating research projects that we would be looking at throughout the day. Reasearchers from all over the world were here to show us what technologies they are [...]

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Category: Gaming, Intel® Software Network 2.0, Manageability, Mobility, Parallel Prog. & Multi-Core

Just the FAQs: My "Living" FAQ Blog

By Gael Holmes (Intel) (91 posts) on June 14, 2007 at 3:10 pm
Comments (0)

This post shall contain very important information that I don't feel like hunting for every time I need it! I will be adding information as I bump into it. Updated: August 09, 2007 Q: How do I turn on the error logs for the Intel SCS application? - 08/09/07 A: You can do this by going into the registry as follows: [...]

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Category: Manageability

Intel SCS, SCA, AMT Director - You've Been Provisioned!

By Gael Holmes (Intel) (91 posts) on June 13, 2007 at 9:04 am
Comments (7)

Everyone knows that in order to be able to use Intel® AMT features, one must first enable AMT via the ME BIOS extentions and provision the system in either Small Business Mode (very easy and can be done quicky inside the AMT Configuration in the BIOs extentions) or Enterprise Mode (which requires a provisioning server and PID/PPS keys). But what developers don't [...]

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Category: Manageability

Intel® AMT 2.5: New Feature - Environment Detection

By Gael Holmes (Intel) (91 posts) on June 11, 2007 at 2:11 pm
Comments (0)

One of the new features with Intel® AMT 2.5 (for Centrino Pro) is called "Environment Detection." Since Intel AMT is now available on wireless notebooks, one of the most frequent questions I get is: How does Intel AMT work if I'm away from my office and connected to a foreign network that is not directly interconnected [...]

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Category: Manageability

Are UUIDs Enterprise Worthy?

By Gael Holmes (Intel) (91 posts) on June 8, 2007 at 8:41 am
Comments (2)

In a managed environment, it is important that all hardware assets have a unique identifier so as to not have naming conflicts (unless this environment is managed by a bunch of mathamaticians who just happen to enjoy a little chaos.) This unique identifier is known as the UUID.  UUID stands for: Universally Unique ID. The UUID format as defined in [...]

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Category: Manageability

Intel® AMT: Local vs. Remote APIs

By Gael Holmes (Intel) (91 posts) on June 1, 2007 at 8:57 am
Comments (0)

This is another blog post resulting from our Manageability Forum posts. (You've been blogged!) Often, when developers dive into the Intel® SDK, they find their way to the Agent Presence Sample code, they try to register the agent and then they get a failure "Soap Error 22." (I know, I've done this, but I did not do it [...]

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Category: Manageability

Intel® AMT Goes Mobile!

By Gael Holmes (Intel) (91 posts) on May 22, 2007 at 3:01 pm
Comments (2)

With the recent launch of Centrino Pro we are starting to get questions on our Manageability Forum about how Intel® AMT will be supported on a mobile platform, or should I say, what are the limitations. Since the associated documentation, white papers, new SDK are not available on the Manageability Community site quite yet (but will be soon!), [...]

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Category: Manageability

That Intel® AMT Status Message...

By Gael Holmes (Intel) (91 posts) on May 14, 2007 at 3:06 pm
Comments (5)

There has been quite some discussion on the Manageability Forum concerning the AMT Status Window that pops up and tells folks whether their system is AMT Enabled or not. Even though a checkbox has been added to the window that will stop displaying it, I am hearing that they just don't want it to appear [...]

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Category: Manageability

Intel® AMT: Emulator, RDK, SDK, DTK - what are they for?

By Gael Holmes (Intel) (91 posts) on May 14, 2007 at 7:37 am
Comments (2)

There seems to be some confusion on our Manageability Forum with regards to the various Tools that we have as downloads on the Manageability Community Site. Here are some brief descriptions and when to use them: RDK: Reference Design Kit - This is a "solution" written in Java on Linux provided to help folks implement Intel® [...]

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Category: Manageability

Is the Firewall On Again??

By Gael Holmes (Intel) (91 posts) on May 10, 2007 at 10:59 pm
Comments (2)

We all know that the State motto for New Mexico is "Red or Green" but how many folks know what the Intel® AMT motto is? I've decided it must be: "Did the firewall get turned on again??????" It seems like no matter how good we are about making sure the Windows Firewall on our Intel® AMT [...]

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Category: Manageability

Who Stole my Cookies!

By Gael Holmes (Intel) (91 posts) on February 14, 2007 at 8:07 am
Comments (2)

My System Hardening Blog was inspired last week when I was maintaining my Mother's laptop. This post is inspired by one of the comments to that Blog. I was trying to keep it simple since she (and she represents a huge on-line population) doesn't really understand Cookies, Firewalls, Router Passwords, etc. The funny thing is: I [...]

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Category: Manageability

System Hardening - Basic Tips

By Gael Holmes (Intel) (91 posts) on February 12, 2007 at 5:05 pm
Comments (3)

My life is on my computer! How safe is my life? (A precursor to my thoughts on Intel® Active Management Technology)  I didn't' realize that it takes only a matter of minutes from the time a system is on the internet for an attack to occur. Today's hackers have software that is constantly looking for unprotected systems. Since [...]

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Category: Manageability