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Posts in the "Customer Support" Category RSS

Intel Software Network Customer Support topics including frequently asked questions and customer assistance.

"Just Ask" Us Anything About Software

By Gina Bovara (Intel) (32 posts) on July 1, 2009 at 8:09 am
Comments (1)

Want to win a $25 gift card to the ultimate nerd paradise, ThinkGeek.com?  It's easy with Intel Software Network! Just Ask us anything about software running on Intel Architecture and you'll automatically be entered in our drawing.  That's it!  No strings; we just want to know what you're curious about and how we can help answer [...]

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Category: Customer Support, Social Media & Virtual Worlds

IdeaZone! - You can now influence our software products!

By Ajay Mungara (Intel) (114 posts) on May 13, 2009 at 1:57 pm
Comments (3)

Today we launched Intel Software Network Idea Zone!  The objective of the Idea Zone is to harness the wealth of community knowledge for product innovation. I am hoping that Idea Zone will establish an ongoing conversation where you have an opportunity to share your new ideas on existing products (new features, improvements), provide product suggestions as [...]

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Category: Academic, Customer Support, Intel SW Partner Program, Intel® Software Network 2.0, Manageability, Mobility, Parallel Prog. & Multi-Core, Software Engineering, Threading Building Blocks, Visual Computing

Some tips for POVRay (1)

By 陈凌烽 (Intel) (2 posts) on March 26, 2009 at 12:51 am
Comments (2)

I took over POVRay project several months ago. With team members help and support, I finished the first around benchmark testing for POVRay 3.6 on Window, Linux and Mac platforms. Now I summaried some experiences here for furture used. Several links for POVRay Please visit http://icl.intel.com/wikis/cts/PovrayTesting for PovrayTesting information; Plesae visit http://www.povray.org/ for Povray project details. For Window installation Please [...]

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Category: Customer Support, Parallel Prog. & Multi-Core

The Making of a Web-Based Training

By Aharon Robbins (Intel) (11 posts) on March 15, 2009 at 1:42 am
Comments (6)

Last week, Intel released a Web Based Training (WBT) on the Intel AMT Software Development Kit (SDK).  This WBT provides a brief introduction to Intel AMT and to the SDK used for developing applications that work with Intel AMT.  You can run the training using this link, and I will be posting a note with [...]

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Category: Customer Support, Manageability

How to Upgrade Intel Compiler license for IDB feature in Intel compiler 11.0.XX version

By 陈凌烽 (Intel) (2 posts) on March 1, 2009 at 9:24 pm
Comments (0)

Recently, I got 2 QuAD issues (Q529476, Q537439) in which our customers don’t know how to upgrade their old licenses to 11.0.XX licenses with IDB feature. Issue status In generally, without upgrade license, compiler attempts to launch eclipse or some features and it errors stating could not find a license when customer try running the idb command. Actually, [...]

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Category: Customer Support

ISN focused group feedback

By Ajay Mungara (Intel) (114 posts) on January 14, 2009 at 12:55 pm
Comments (3)

Last year we engaged with OnSurvey, Inc., a third-party, independent market research firm to help conduct a focused group on Intel Software Network (ISN). The goal of the focused group was to help us better understand your needs. Our intention was to be completely transparent with this process so that you will be able to [...]

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Category: Customer Support, Intel® Software Network 2.0

Readers: Talk to us about 2009!

By Gina Bovara (Intel) (32 posts) on November 10, 2008 at 9:49 am
Comments (3)

Hello everyone!  Does it seem like 2009 is already upon us?  Where did 2008 go!? I am really looking forward to meeting all the attendees at our Intel events next year; the most major of which will be the Game Developers Conference in March (San Francisco), SIGGRAPH in August (New Orleans, LA), the Game Developers Conference [...]

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Category: Customer Support, Events, Gaming

The New ISN Website is Live - What Do You Think?

By Gina Bovara (Intel) (32 posts) on September 30, 2008 at 1:10 pm
Comments (15)

Hey all - the new backend on our ISN website is now live with many new features; what do you all think? You can post comments at the bottom of this text with all of your thoughts & suggestions. Here at ISN Customer Support we've been getting general inquiries about the new interface from users with [...]

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Category: Customer Support

Please help us better understand your needs and receive a $75 gift card.

By Ajay Mungara (Intel) (114 posts) on July 1, 2008 at 11:35 am
Comments (33)

About two years ago, ISN (Intel Software Network) made a strategic shift to become more transparent and shift control to you (user). At that time it was a BIG change for Intel (& I argue that it still is). Imagine Intel engineers having their own blogs!! Imagine letting you have direct conversations on our community!! Imagine letting you [...]

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Category: Academic, Customer Support, Financial Services Industry, Gaming, Intel SW Partner Program, Intel® Software Network 2.0, Manageability, Mobility, Open Source, Parallel Prog. & Multi-Core, Software Engineering, Virtualization, Visual Computing, What If Software, XML Software

How do you like our new look?

By Bill Pearson (Intel) (33 posts) on April 16, 2008 at 4:06 pm
Comments (12)

Did you notice that the ISN site has a new look? We just launched the update which moves our navigation up to a simple header at the top of each page. We've also made the header and navigation consistent across the blogs, content, forums, etc. For those of you still wondering what I'm talking [...]

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Category: Academic, Customer Support, Gaming, Intel® Software Network 2.0, Manageability, Mobility, Open Source, Parallel Prog. & Multi-Core, Virtualization, Visual Computing, What If Software

Ask ISN Your Questions!

By Gina Bovara (Intel) (32 posts) on April 10, 2008 at 9:11 am
Comments (30)

  Do you have a burning question you've always wondered about and wanted to ask someone at Intel?  Well now is your chance!  I'm opening up this blog to gather customer questions about the Intel Software Network, Intel Software Products, or general Intel questions that I will try and answer for you.  No technical questions please - these [...]

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Category: Customer Support

HELP! How do I find customer support at Intel?

By Gina Bovara (Intel) (32 posts) on March 27, 2008 at 11:17 am
Comments (6)

Here at Intel Software Network, our customer support team prides itself on providing excellent customer service.  For those of you who have needed ISN Customer Support before, you are already aware of this fact!  I just wanted to jot down a few links so if you need help from Intel you can find it! HOW DO I FIND CUSTOMER SUPPORT AT [...]

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Category: Customer Support