AMT DTK Outpost service crashes

Brett McKown (Intel)
Total Points:
295
Status Points:
0
Green Belt
November 21, 2008 9:09 AM PST
Rate
 
#1
Quoting - ajmm

Hi!

I have a problem with my outpost tool on 2 PCs. Intel AMT is activated and set up. The webinterface is working fine, access by the commander tool works too. I am also able to start the outpost tool and the connection works fine.

When I start the Outpost Service Control Panel Tool, i can set up the service. This still is ok. When I try to start this service, the tool shows status "running". And here is the Problem. The service crashes after a few seconds. The tool still shows status running, but if I restart the tool, the status is "nor running".

My configuration: Intel DQ45CB, Intel Q6600, Windows Vista 32bit, newest BIOS, newest Drivers

I have tried several versions of the AMT DTK but nothing works.

In the event log the following message occures: >>Dienst Manageability Outpost Tool Agent Service wurde unerwartet beendet.<< (In english: >>The service managability outpost tool agent service was shut down unexpected<< or something like that)

Please help me, i don't know how to solve that problem...

Kind regards

Andreas Maurer

Could you please fill out the attached bug report form and submit it to Support_DOPD_SWE@intel.com. This will help us to better diagnose your issue and hopefully find a resolution.

In the meantime, can you please tell us what version of the Outpost tool you are using and how your network is setup (DHCP, DNS, Internet connectivity, etc.).

Thanks,
- Brett McKown
DOPD Software Engineering
Intel Corporation
Utilities for Intel® vPro™ Technology – Intel® vPro™ Expert Center
Manageability Developer Tool Kit Download
Manageability Software Development forum
DOPD SW Engineering Bulletin


--------
- Brett McKown
Senior Software Engineer
Intel Digital Enterprise Group, Digital Office Platform Division


 Attachments 

Intel Software Network Forums Statistics

8473 users have contributed to 31604 threads and 100653 posts to date.
In the past 24 hours, we have 31 new thread(s) 110 new posts(s), and 163 new user(s).

In the past 3 days, the most popular thread for everyone has been gemm(A,A,A) like possible? The most posts were made to gemm(A,A,A) like possible? The post with the most views is Dear Steve, excuse me for a d

Please welcome our newest member Kevin Johnson