Hi,
while using manageability commander tool, I managed to connect to the vpro computer. Using the web interface I was able to reset the computer. But when I try to display the terminal it says :"Intel AMT remote control port is disabled. Please enable before entering terminal."
Funny thing is that I didn't have this message yesterday for the same action.
Where can I enable the remote control port?
So, you can get to the web interface and reset the computer through the web interface. When you say you're trying to display the terminal, do you mean you're trying to use the Take Control button to establish a SOL session? Mainly I want to make sure I know what you're trying to do through the Commander.
If that is what you're trying to do, you can check the setting through the Managability Commander by going to the Remote Control tab after you connect to that system through the Commander. You might need to go in to the MEBx to set the command
Also, what is your systems AMT version?
Hi,
yes, I can get to the web interface and reset the computer through the web interface.
but I can't click on take control button because it isn't clickable and when I try to access it via : edit>take control, it displays the error message : "Intel AMT remote control port is disabled. Please enable before entering terminal."
the AMT version is 5.0.1
When I go into the remote control tab, the take control button is grey (unclickable) and every remote control option : "serial over lan, ide redirect, redirection port" have unknown status. Moreover, in the intel management engine tab, everyhing has an unknown status except for AMT version, interaction type and remote access which is permanently loading ( that last status never changes).
when I click on : Help>show debug information I get this :
When I try to access it via network defense tool I get a more brutal error "IMR_RES_SOCKET_ERROR" which is a socket error according to the doc.
The only thing I did between the moment it was working and the moment it wasn't was to reset the TCP/IP stack on both computers because I had somehow lost the ability to connect to the local host.
The serial over lan (terminal) works on the vpro computer when accessed with manageability outpost tool
Tell me if you need any additionnal information.
