Once research results are collated, technical input will be fundamental in the creation of Use Cases, User Scenarios and Mental Models
Featured Video - Understanding Use Cases
Glossary of Terms - Analysis
Users are given a series of cards bearing the names of the key areas and content of a product or service and are asked to group them together in the order and structure which makes most sense to them. This can then become the basis for a user-driven Information Architecture, or navigation system.
Simple drawings, or screen shots, created to visually describe a user’s sequential interaction with a product or service. They allow for the User Experience design to be refined, quickly and cost-effectively.
Fictional characters based on real user research, created to illustrate users’ commonalities. By narrowing the focus to the most common user types, we’re able to provide a more tailored, and therefore better User Experience.
Placing selected Personas in a narrative setting, with descriptions of how the individual would interact with the product or service over a set period, what they want to achieve and what other factors (time, location, work commitments, social pressure, etc.) may influence them.