Our team was able to
successfully provision a ThinkPad W500 which is Intel vPro capable. But after
provisioning, making a call to the HardwareAsset web service (to obtain the
hardware asset data) does not seem to return the system serial number or the
baseboard serial number.
It is using this
serial number, that we identify a device is AMT capable. ( We map the serial
number obtained from the inventory details of the device, with that of the value
obtained fromthe Intel web service). If they match, then the managed device is said to be vPro capable.But since the values are being returned as null here, we
are unable to achieve the mapping.
Could you please
help us understand why the values are being returned as null here ?