Missing registration entry

Missing registration entry

Portrait de ifam-fhg
ifam-fhg
mar, 05/02/2013 - 03:36

Dear Administrator,

I think there is an error in your database. My registration
"Intel Fortran Composer XE for Linux" should expire on
July 25, 2014 (registered on 08/11/2011).
Visible is an expired entry:

Expired: 25 Jul 2009

Please correct your database.
Best regards,

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Portrait de hubert-haberstock (Intel)
hubert-haberstock (Intel)
mar, 05/02/2013 - 06:44

I'm sorry, the expiration date shwon as 25th July 2009 for your Intel Fortran Composer XE for Linux license is correct. I don't see any renewal registered over this license. But even if you registered a renewal in 08/11/2011, it would have extended your support supscription by one year only, sarting with the expiration date of the base license. If you ordered all renewals each year you should have received new serial numbers for each renewal. Could you please check and register all your (if any) renewal SNs? If you need help, send me a message via 'Send Author A Message' to protect confidential data.

Regards, Hubert

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Portrait de hubert-haberstock (Intel)
hubert-haberstock (Intel)
mar, 05/02/2013 - 07:38

Sorry, I see the problem now and I'm going to fix it. Hubert.

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Portrait de hubert-haberstock (Intel)
hubert-haberstock (Intel)
mar, 05/02/2013 - 08:57

I sent you the updated license file. May be that other registrations in your account are outdated too? Let me know if you need more help. Hubert.

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