Q: I am not sure who my account manager is - how can I find out this information?

A: You can find your assigned account manager information in the profile status module of your Dashboard or Account page.

Q: What are the different Membership Levels?

A: The Intel® Software Partner Program recognizes your commitment to Intel® technology through three different Membership Levels:

Intel® Software Registered Partner
Intel® Software Premier Partner
Intel® Software Premier Elite Partner

Each time you upgrade your Membership Level, you will unlock additional Intel resources for your entire company.

Learn about upgrading your Membership Level ›

Q: What resources can my company access at different Membership Levels?

A: The Intel® Software Partner Program provides a range of valuable resources to help you effectively develop, optimize, and market applications optimized for Intel technologies.

As you upgrade your Membership Level, you unlock new resources for your company. Some resources have access requirements in addition to their associated Membership Level.

You can view all resources and their associated Membership Level below.

Get more resource details in the Resource Library ›

Q: How does my company become a Premier Partner or Premier Elite Partner?

A: You can upgrade your Membership Level at any time by meeting the requirements below within your Membership Period. Upgrade takes effect immediately, and lasts for four full quarters.

Learn more about how long Membership Levels last ›

Premier Partner: Earn at least 30 Qualifying Points.

Premier Elite Partner: Earn at least 100 Qualifying Points (inclusive of the 30 Qualifying Points earned towards upgrade to Premier Partner) and complete at least one Software Assessment Tool with a result that meets or exceeds suggested values. NOTE: Qualifying Points earned for completing a Software Assessment Tool can count toward your Membership Level upgrade.

• See which activities earn points ›
• Learn more about Software Assessment Tools ›
• Learn more about Membership Periods ›

Q: What are Qualifying Points?

A: Qualifying Points are the number of earned points (including Bonus Points) that count toward upgrading or renewing your Membership Level. When your Membership Level changes due to upgrade or renewal, these points will be redeemed based on when they were earned chronologically.

Any Qualifying Points remaining after an upgrade will carry forward and can be used for future upgrades or renewals, until you reach the Premier Elite level (when all of your Qualifying Points reset). At the end of your Membership Period (four full quarters), any Qualifying Points remaining will expire.

Qualifying Points cannot be earned in any category that has reached the Category Maximum.

Q: What are Lifetime Points?

A: Lifetime Points are the total cumulative points your company has earned since joining the Intel® Software Partner Program, regardless of whether points earned were counted towards Qualifying Points. This total, which is only visible to members of your company, can be seen at any time in the Point Management section of your dashboard. This total never reduces and is not affected by Category Maximums used to manage your Membership Level upgrades and renewals.

Q: How do I access resources that my company has unlocked?

A: All resources your company has access to are listed in the Unlocked Resources section of your dashboard. You can also view all resources at any time through the Resource Library.

Q: Are there any other ways to earn points?

A: The Points Earning Matrix details the full range of normal activities that earn your company points. From time to time, you will be able to earn additional Bonus Points for select activities to help you upgrade your membership sooner. Promotions with Bonus Points may be also communicated in the Intel® Software Partner Program Newsletter, and in the Announcements section of the News page, or through specific invitations emailed to you.

Bonus Points may be earned in addition to points available for activities detailed on the Points Earning Matrix. Bonus Points may also become temporarily available for additional activities not detailed on the Points Earning Matrix.

Q: How do I find out about Bonus Point opportunities?

A: You can find current Bonus Points opportunities in the Intel® Software Partner Program Newsletter, the Announcements section of the News page, or through specific invitations emailed to you.

Q: How do Point Categories and Category Maximums work?

A: As your company earns points, Qualifying Points are tracked against five categories:
   • Profile
   • Software Development
   • Marketing
   • Engagement
   • Community Leadership

When you reach a Category Maximum, any additional points earned in that category will not count towards the Qualifying Points you need for Membership Level upgrades or renewal - instead they will count towards your Lifetime Points.

When you upgrade your Membership Level, you redeem Qualifying Points based on when they were earned chronologically. This will adjust the points you have in each category, so that categories which may have reached their Category Maximum may become available to earn more points for your next upgrade or renewal.

There are two times when your Category Maximums reset to zero:

• Immediately when you become a Premier Elite Partner. To renew your Premier Elite Partner status, you must earn a full 100 Qualifying Points within your new Membership Period.
• When you reach the end of your current Membership Period. At the end of your Membership Period, Qualifying Points are first redeemed to renew or adjust your Membership Level. Any remaining Qualifying Points expire.

You can see your Qualifying Points and Category Maximums at any time in the Points Management section of your dashboard.

Q: What happens if my Company earns points above a Category Maximum?

A: Any points earned beyond a Category Maximum do not count toward your Membership Level upgrade or renewal. We still track all the points your Company earns from the date you join the program as Lifetime Points.

Q: What happens to my Company’s Qualifying Points when I upgrade?

A: Once you earn enough Qualifying Points to upgrade your Membership Level, the required Qualifying Points will be redeemed, causing the amounts in your Point Categories to adjust and the new point total will be reflected in your Point Categories.

Any Qualifying Points your company has earned but not redeemed for an upgrade will be automatically carried forward to your next Membership Period. These Qualifying Points can be used towards a subsequent upgrade or renewal. The only exception to this rule is when you become a Premier Elite Partner, when all your Qualifying Points reset to zero.

Q: How do you determine which Qualifying Points are carried forward following an upgrade?

A: Qualifying Points are redeemed based on when they were earned chronologically. After redeeming points, categories that may have reached their Category Maximum may become available to earn more points. Any remaining Qualifying Points will be carried forward in the same category in which they were originally earned. Qualifying Points will be carried forward except when you become a Premier Elite Partner, when all your Qualifying Points reset to zero. Any Qualifying Points carried forward will remain in the same category in which they were originally earned.

Q: Can any additional Qualifying Points be carried forward after Membership Level renewal?

A: No, all unused Qualifying Points will reset at the time of Membership Level renewal.

Q: How do I check how many Qualifying Points and Lifetime Points my company has accumulated?

A: There are three places where you can easily check how many points your company has:

In your Dashboard: The Points Management section displays how many Qualifying Points you need to upgrade and/or renew your Membership Level. Expand the section to see:
   • Your Qualifying Points
   • Which Points Categories can still be used to upgrade or renew your Membership Level
   • The total Lifetime Points earned by your company

In the header tab at the top of the page: Rollover the text showing your current Membership Level to see how many Qualifying Points you need to upgrade or renew your Membership Level.

In the Company section of Account Management: The Company tab shows your points information in the right hand column.

Q: My company has earned 100 Qualifying Points, why am I not a Premier Elite Partner?

A: In addition to earning 100 Qualifying Points, you must complete at least one Software Assessment Tool with a result that meets or exceeds suggested values to reach Premier Elite status. The suggested value varies depending on which Software Assessment Tool you use.

Visit the Software Assessment Center ›

Q: How long does my Membership Level last?

A: Your Membership Period begins the moment your company joins the Intel® Software Partner Program, upgrades, or renews and lasts a full four quarters. Depending on when your Membership Period starts, it may last more than a full calendar year, but never less.

Our quarterly schedule runs:
   Q1: January 1–March 31
   Q2: April 1–June 30
   Q3: July 1–September 30
   Q4:October 1–December 31

For example: If you upgrade from Registered Partner to Premier Partner on May 1, you are in the middle of Q2. You immediately have access to all Premier Partner resources, and to ensure you have a full four quarters as a Premier Partner, we count the start of your Membership Period as July 1. This technically guarantees you 14 months as a Premier Partner, regardless of any additional activity with the Intel® Software Partner Program.

If you upgrade again to Premier Elite Partner, your Membership Period resets again and is extended for four full quarters from the time of upgrade.

Learn about upgrading your Membership Level ›

Learn about renewing your Membership Level ›

Q: How do I renew my Membership Level?

A: To renew your Membership Level, your company must earn at least the minimum Qualifying Points required during the current Membership Period.

Qualifying Point Requirements for each Membership Level are:

• Registered Partner: No Qualifying Points required. Login to the program website and ensure your personal and company profiles are up to date.
• Premier Partner: Earn at least 30 Qualifying Points.
• Premier Elite Partner: Earn at least 100 Qualifying Points (inclusive of the 30 Qualifying Points earned towards upgrade to Premier Partner) and complete at least one Software Assessment Tool with a result that meets or exceeds suggested values. Qualifying Points earned for completing a Software Assessment can count toward your Membership Level upgrade.

Q: What happens if my company does not earn enough Qualifying Points to renew our current Membership Level?

A: If by the end of your Membership Period you have not earned the required Qualifying Points and, for Premier Elite Partners, completed at least one Software Assessment Tool with a result that meets suggested values, your Membership Level will adjust to Registered Partner or Premier Partner based on what requirements have been met.

Here are the renewal scenarios for each Membership Level:

• Registered Partner:
  • No points required. Login and ensure your personal and company profile information is up to date.
• Premier Partner:
  • If you have earned fewer than 30 Qualifying Points in your Membership Period, your Membership Level will adjust to Registered Partner.
  • If you have earned more than 30 but less than 100 Qualifying Points, you will renew as a Premier Partner.
• Premier Elite Partner:
  • If you have earned fewer than 30 Qualifying Points in your Membership Period, your Membership Level will adjust to Registered Partner.
  • If you have earned more than 30 but fewer than 100 Qualifying Points, your Membership Level will adjust to Premier Partner.
  • If you have earned more than 100 Qualifying Points, but have not completed at least one Software Assessment with a result that meets or exceeds suggested values, your Membership Level will adjust to Premier Partner.
  • If you have earned 100 or more Qualifying Points and completed at least one Software Assessment with a result that meets or exceeds suggested values, you will renew as a Premier Elite Partner .

The length of your Membership Period is tied to Intel’s quarterly schedule–expiring after your full four quarters have passed.

Our quarterly schedule runs:
   Q1: January 1–March 31
   Q2: April 1–June 30
   Q3: July 1–September 30
   Q4:October 1–December 31

For example: If you upgrade from Registered Partner to Premier Partner on May 1, you are in the middle of Q2. You will immediately have access to all Premier Partner resources, and to ensure you have a full four quarters as a Premier Partner, we will count the start of your Membership Period as July 1. This technically guarantees you 14 months as a Premier Partner, regardless of any additional activity with the Intel® Software Partner Program.