Hi,
I have a valid Intel IPP license. But I cannot loginto http://premier.intel.com/ for months. I sent email to quadsupport@mailbox.intel.com 2 times. But nobody answered me so far.
I tried to find Intel CS support phone # @ intel.com, but I just cannot. What should I do?
thanks
Hai
Hai,
Everything looks ok with your Intel® Premier Support account. To make sure your account is really active, I did a reset. Could you please check again and if you still cannot login, let me know.
Regards, Hubert
Hi Hubert,
Thanks for your reply. I am so glad someone can help me.
But unfortunately, I just tried to login to premier.intel.com, I still cannot.
I attached the error message as following:
"You are attempting to access Intel Premier Support but you do not have a user account.
If you continue to have problems, please contact Intel Customer Support.
Customer Support may be contacted via email at quadsupport@mailbox.intel.com."
Цитата:
hubert-haberstock (Intel) wrote:Hai,
Everything looks ok with your Intel® Premier Support account. To make sure your account is really active, I did a reset. Could you please check again and if you still cannot login, let me know.
Regards, Hubert
Hai,
You had an account mismatch (two conflicting login IDs). I consolidated your account settings now (sent via private message).
I hope this helps.
Hubert.
Problem is solved. Thanks Hubert!
Цитата:
hubert-haberstock (Intel) wrote:Hai,
You had an account mismatch (two conflicting login IDs). I consolidated your account settings now (sent via private message).
I hope this helps.
Hubert.
Can someone help me with the same issue? I can't log on to http://premier.intel.com/. Then, I clicked on "Forgot password", got a temporary password, reset to new password, still cannot log in. thanks!