• N/A
  • 2.6
  • 09/10/2021
  • Public Content

Edge Insights for Industrial

During the installation, you will be prompted to enter your product key. This key is in the email you received from the Intel® Registration Center. Contact if you do not have this email message.
The steps below explain how to:
  • Prepare your target system.
  • Copy the package.
  • Complete the installation steps.
Be aware that screenshots may show a package version number that is different from the current release. See the Release Notes for information on the current release.

Step 1: Prepare the
Target System

Make sure your target system has a fresh installation of
Ubuntu* Linux
that corresponds to the version of
Edge Insights for Industrial
that you downloaded. If you need help installing
Ubuntu* Linux
, follow these steps:
  1. Download to your
    developer workstation
  2. Use an imaging application to create a bootable flash drive.
  3. Power off your
    target system
    , insert the USB drive, and power on the system.
    If the
    target system
    doesn't boot from the USB drive, change the boot priority in the system BIOS.
  4. Follow the prompts to install
    Ubuntu* Linux
    with the default configurations. For detailed instructions, see the .
  5. Power down your
    target system
    and remove the USB drive.
  6. Power up the
    target system
    . You will see
    Ubuntu* Linux
    is successfully installed.
  7. Log on as the root user:
    su root

Step 2: Copy the
Edge Insights for Industrial
.zip File to the
Target System

In this step you copy
Edge Insights for Industrial
to your
target system
  1. Copy
    from the
    developer workstation
    to the Home directory on your
    target system
    . You can use a USB flash drive to copy the file. The icon looks like this:

Step 3: Extract the
Edge Insights for Industrial

In this step you extract
. You need to be on the
target system
to complete these steps.
  1. Make sure you have a working Internet connection.
  2. Open a new terminal.
  3. Extract the package:
    If you download the file more than once, each download beyond the first is appended by a number.
  4. (Optional) Use the link in the
    file to open this Get Started Guide on the
    target system
    for an easy way to copy and paste commands.

Step 4 (Optional): Configure your Installation

You can use the
file to configure the installation behavior of the components in your target system.
You can modify the
per your requirements using the information below:
  • Edge Insights for Industrial
    • dev_mode:
      This key sets your installation mode. Set the key value as 'True' to enable developer mode and 'False' to enable Production mode.
      • Production mode (Default):
        Security and encryption are enabled. Commonly used for deployment.
      • Development mode:
        Security and encryption are disabled, easing integration and testing of User Defined Applications. Commonly used during evaluation and development.
    • remove_previous_eis:
      Set this key value as 'true' if you want to remove the already existing containers of Edge Insights for Industrial previous installation.
    • default_use_case:
      If you have downloaded the full Video Analytics + Time Series Edge Insights for Industrial package, you can set the type of use case you want to install using this key value as below:
      • video-timeseries:
        Includes modules for video and timeseries, i.e., the full use-case.
      • video:
        Includes only video modules and adds databases for storing images and metadata of analytics results.
      • time-series:
        Includes modules for time-series data ingestion, storage and analytics.

Step 5: Install the
Edge Insights for Industrial

If you are running behind a proxy server, please be sure that the proxy settings are configured correctly. The edgesoftware tool uses these proxy settings to download and install the modules.
You will now run a script that will download components and install
Edge Insights for Industrial
on your
target system
The software installation can take 1 to 3 hours depending on the package you chose. The completion time depends on your
target system
and Internet connection.
  1. Run these commands:
    cd edge_insights_industrial/ chmod 775 edgesoftware ./edgesoftware install
    If you encounter any Docker* pull-related issues during the installation process, refer to the Troubleshooting section at the end of this document.
  2. Type the product key at the prompt:
See the Edge Insights for Industrial based Reference Implementation (RI) tutorial requirements in the table below.
S. No
RI Tutorial
Applicable Use Case
Defect Detection Demo
Video Analytics
Video Analytics and Time series
Download the installer package through the
option by choosing one of the use cases (see Applicable Use Case column) in the Edge Software Hub.
Weld Porosity Detection Demo
Video Analytics
Video Analytics and Time series
Download the installer package through the
Customize & Download
option by choosing one of the use cases (see Applicable Use Case column) in the Edge Software Hub and additionally selecting the
Weld Porosity Detection
Based on components selected and system configuration, you might be prompted for additional actions if you have not configured the
file correctly.
When the installation is complete, you see the message
Installation of package complete
and the installation status for each module.
For Time series or Video Analytics and Time series use cases, the demo for time series does not start automatically, unlike the video use case. Please follow the steps below to see the time series demonstration:
  1. Start the MQTT publisher for ingesting the time series data. For details, refer to Open Edge Insights MQTT Publisher information.
  2. Launch Grafana to see the time series visualization. For details, refer to Open Edge Insights Grafana information.
To confirm your installation was successful and for a quick look at how it works, use the Introduction to the Command Line Interface.
Steps for Manual Installation of Manageability Module
Manageability is downloaded by default, but not auto-installed.
  • Go to
    indicates the downloaded version of
    Edge Insights for Industrial
  • Refer to the steps in
    for manual installation of manageability component.
Steps for Manual Installation of Training and Learning Suite Module and TLSRemoteAgent Configuration
Training and Learning Suite is available via custom download, but not auto-installed.
  • Go to
    indicates the downloaded version of
    Edge Insights for Industrial
  • Run the command:
    chmod 755 -R .
  • Refer to the steps at
    for TLS server installation.
  • Refer to
    for configuration of TLSRemoteAgent service.


  • Make sure you have an active internet connection during the full installation. If you lose Internet connectivity at any time, the installation might fail.
  • Make sure you are using a fresh
    Ubuntu* Linux
    installation. Earlier software, especially Docker* and Docker Compose*, can cause issues.
  • If the
    eii installer
    component fails to install after running the
    ./edgesoftware install
    command, check the running containers list using
    docker ps
    command and check the logs of the failing containers to find out why they are failing. Mostly services like InfluxDBConnector, Grafana, Imagestore, etc., fail if the port is already used by other process on the host m/c as EII uses docker
    network. Please make sure to free up that port and re-run the
    ./edgesoftware install
    command or follow the steps below:
    • Go to
      indicates the downloaded version of
      Edge Insights for Industrial
    • Run
      sudo sg docker -c docker-compose up -d
      command to relaunch services.
Restart Mode
The following services may be in  
restart mode
after successful installation. Refer to the respective files to troubleshoot, where
indicates the downloaded version of
Edge Insights for Industrial
  • Visualizer: 
  • FactoryControlApp: 
  • RestDataExport: 
  • TLSRemoteAgent: 
Docker Image Pull Issue
This issue can be because of the latest pull rate limitations introduced by Docker hub.
  • Please check this Docker site article to help determine the exact pull limit that’s applicable on the system where you are trying to pull the publicly available Docker hub images, such as Docker, Python, etc.
    This limit is only applicable for the 6-hour window.
  • If you see this issue with an anonymous user (pull limit of 100), i.e., without Docker login, you can create an account and try to do the build after running the command:
    docker login -u <username> -p <password>
    . The alternative is to use a paid subscription.
If you're unable to resolve your issues, go to the .

Product and Performance Information


Performance varies by use, configuration and other factors. Learn more at