This section contains information on the management console to view device details, create rules and alerts, view device telemetry, and more. To sign in to and access the management console:
You must have an
account on Wind River Helix* Device Cloud to view all of the items mentioned in this section. If you are using a non-administrator account, you may be able to view only a subset until you have administrator access.
The management console allows you to see the status of devices, create rules and alerts, and more.
With the management console, you can search for specific devices, view devices by geographical location, and track down which capabilities are available to individual devices.
Using the Device Details screen, you can examine data recorded during custom date ranges, with accuracy down to the minute. Choose between graphical or tabular formats – whichever best helps you analyze your data.
You can choose to create an alert, send an email, or forward data based on the rule you create; you can also perform actions on the affected device, such as resetting the device when it overheats.
Custom Actions are a flexible mechanism that enables you to control your device remotely. They can be used to run a script or a program. Once a custom action has been configured it can be used in a rule and is available via RESTful API call.
Dump and retrieve log files
Device Cloud agent basic debugging
Navigate to the Device Cloud management console.
drop-down list, select
Dump Log Files
. This dumps the log files on the selected device.
drop-down list, select
. The log files are transferred from the device you selected earlier to your host computer. These log files are included in a .tar file. The following files are included in the tar file:
iot_install_updates.log (if any SW updates were executed)
Device Cloud agent basic debugging (Linux)
If you have release 2.2.2 of the agent or greater, you can use the command
to get the status of all services in a single command. Use the command
to confirm the agent release version.
If you have an older version, t
he Device Cloud agent runs as four services on Linux, named as follows:
Use the systemctl command to start, stop, and get the status of the services. For example:
Use the journalctl -u <service name> command to view log files for each service. For example:
To print the last 25 entries:
To continuously print entries: