• 01/10/2019
  • Public Content

Step 2: Connect to Arduino Create*

In this step, you will:
  • Sign up for Arduino Create*
  • Install the Arduino plugin on your host computer
  • Verify your board's connections
  • Upload the Arduino connector to your board
  • Name your board
Configure the UP2* board
  1. On your host computer, go to https://create.arduino.cc/getting-started/up2. Then click
    If you don’t already have an Arduino Create account, follow the onscreen instructions to sign up. You'll need to activate your account and log into the site using your new account.
  2. If this is your first time using Arduino Create, you’ll be asked to install the Arduino plugin. Follow the onscreen instructions to install the Arduino plugin.
    If you get an error message saying
    We are not able to detect the installed plugin
    , try locating the Arduino Plugin icon  in your system tray, right-click, then select
    Open plugin
Verify your board's connection
  1. After installing the plugin, you’ll see a page asking you to double-check that your board is properly connected so the connector can be installed. Verify that it is still powered on and click
    : If you've completed Step 1 in this guide, your board is already set to go.
Upload the Arduino* connector to your board
  1. You’ll be asked to upload the Arduino Connector to your UP² board. Click
  2. Wait about 3 minutes for your board to connect to A
    rduino Create
If you find yourself on this "
Connecting your board to Arduino Create
" screen for than 3 minutes, check your connections (Ethernet, Micro USB, power) and try again.  If that doesn’t work, try these troubleshooting tips:
  • Completely restart your UP² board by removing the power supply and the Micro USB cable. Then power it back on. Wait a couple of minutes for it to boot, then try to connect to Arduino Create again.
  • If your host computer has Windows*, minimize all windows to make sure you haven’t missed a pop-up message asking you to install a driver.
  • Force a "hard refresh" on the Arduino web page. For example, if you’re on Chrome*:
    • For Windows, press
    • For macOS*, hold
      and click the
  • If you have previously connected to other IoT boards using a serial connection and installed a serial driver to connect to the boards, you may experience conflicts with the Arduino driver. For example, if your UP² board doesn't show up in the Device Manager as a COM device (it may appear as an Unknown device), and you cannot connect via serial terminal, you may need to uninstall the previous serial driver(s) in order to connect to the UP² board.
  • To try alternate methods of connecting to Arduino Create, including workarounds if your connection includes a proxy, refer to the troubleshooting guide.

Name your board

  1. Give your board a name, such as
Now you’re ready for the next step, running your first program.
: Your board connects to the Arduino Create development environment over the Internet.  If you disconnect your board and move it to another location, it should reconnect to the Arduino Create environment.  If you are using proxy settings, you will need to go through this setup process again if you move your board to a network that doesn’t have a proxy.

Product and Performance Information


Intel's compilers may or may not optimize to the same degree for non-Intel microprocessors for optimizations that are not unique to Intel microprocessors. These optimizations include SSE2, SSE3, and SSSE3 instruction sets and other optimizations. Intel does not guarantee the availability, functionality, or effectiveness of any optimization on microprocessors not manufactured by Intel. Microprocessor-dependent optimizations in this product are intended for use with Intel microprocessors. Certain optimizations not specific to Intel microarchitecture are reserved for Intel microprocessors. Please refer to the applicable product User and Reference Guides for more information regarding the specific instruction sets covered by this notice.

Notice revision #20110804