User Guide

Contents

Problem: Unsupported Microsoft* Windows* OS

Intel® VTune™
Profiler
does not support your current Windows* operating system.

Cause

In general, VTune Profiler is compatible with Windows OS versions supported by Microsoft, but there may be one update behind the latest major version. Depending on the changes in the OS update, this may cause incompatibility with the VTune Profiler drivers, particularly the sampling driver for hardware event-based collections. VTune Profiler installer detects an unsupported OS and fails to install incompatible drivers. While this can prevent hardware event-based sampling and stack collection, other analysis types using user-mode sampling, such as Hotspots and Threading, can still be run. If the VTune Profiler is already installed when your Windows system is updated to an unsupported version, the data collector may cause a crash or BSOD while accessing the required drivers (sampling, graphics, or third-party drivers).

Solution

After installing the latest major Windows update, uninstall and reinstall the latest version of the VTune Profiler.
Make sure all drivers are up to date.

Product and Performance Information

1

Performance varies by use, configuration and other factors. Learn more at www.Intel.com/PerformanceIndex.