Installation Instructions for the Intel® USB Driver for Android* devices

This document will guide you through installing the Intel® Android* USB Driver package which will enable you to connect your Windows* based machine to your Android device that contains an Intel® Atom™ processor inside.

System Requirements

Hardware Requirements:
Android Mobile device with the Intel Atom Processor inside except SoFIA
A micro-USB to USB cable (same cable used to charge device)

Supported Host Operating Systems:

Windows® 10 (32/64-bit)

Windows 8.1 (32/64-bit)
Windows 8 (32/64-bit)
Windows 7 (32/64-bit)
Windows Vista (32/64-bit)
Windows XP (32-bit only)

Supported Android Device Operating Systems:
Android 2.3.7 – Gingerbread (GB)
Android 4.0.x – Ice Cream Sandwich (ICS)
Android 4.4 – Kit Kat
Android 5.x – Lollipop

Installation steps

Warning: Make sure you do not have your Android device connected to your computer during the installation process.

  1. Download the installer package from https://software.intel.com/en-us/android/tools
  2. Run the installer and accept the Windows User Account Control (UAC) prompt, if applicable.
  3. You will see the following screen. Click Next to continue. (If the installer detects an older version of the driver, accept to uninstall it.)

  4. You will see the following screen. Read and agree to the Intel Android USB Driver End-User License Agreement (EULA).

  5. You will prompted to select components as seen on the screen below. Click on next button to proceed.

  6. Choose the path for the installation and click Install.

  7. The installer will proceed to install Android USB drivers. This may take a few minutes to complete.

  8. After the driver installation is completed, click OK on the pop-up note and then click on Finish to close the installation program.

Supported USB profiles

After installing the USB driver package, plug in your Android device to your computer using your micro-USB to USB cable. The following are the supported USB profiles via the Intel Android USB Driver package:

  • ADB (Android Debug Bridge): This is the debug interface of Android. It is mandatory to ise in order to re-flash, and debug.
  • MTP (Media Transfer Protocol): This is Windows protocol to facilitate the transfer of media files.
  • PTP (Picture Transfer Protocol): This is Windows protocol to allow the transfer of images from digital cameras to computers.
  • RNDIS: This functionality provides a virtual Ethernet link using phone network.
  • CDC Serial (Modem AT Proxy): This functionality provides the link to Modem to allow to use AT commands through a virtual com port:

Troubleshooting

1/ Device is not recognized at all

  • These drivers are only for Intel® devices. If you’re using a device from one of our OEM, please get the drivers directly from their web site, or you can use the list of links provided by Google here.

2/ I have errors in Windows Device Manager

  • Open Windows Device Manager:
    • You may see USB Mass Storage instead of ADB Device. If it’s the case, right click on Mass Storage device icon and select ‘Uninstall’.
      Then unplug your device from the computer and install drivers’ setup again.
    • You may see Android Device with yellow warning icon. If it’s the case, right click on Android Device icon and select ‘Uninstall’.
      Then unplug your device from the computer and install drivers’ setup again

3/ I can see Portable Device but no Android Debug Bridge (ADB) profile

You may have not enabled “USB Debugging” option.
The developer options on your phone are hidden by default. Open the settings on your phone, and find the About section. Look through it until you see the "Build number" entry. Tap it five times in quick succession, and you should see a small dialog letting you know that you're now a developer.
Come back to Settings main menu and go into Developer Options, then enable USB Debugging.

4/ I’m old school and still using Windows XP. When I activate MTP there is no pop-up to allow me to access phone file system or transfer media files.

MTP is not supported by default with Windows XP. You have to install Windows Media Player 10 or later.


Further Questions & Support
For other troubleshooting support, post questions on the Intel support forum for Android developers: (https://software.intel.com/en-us/android)