Intel® GPA Troubleshooting Tip: Upgrade your graphics drivers and/or BIOS

With Intel® Graphics Performance Analyzers (Intel® GPA), we've occasionally seen issues were the product wouldn't run unless a specific version of the graphics drivers and/or the latest system BIOS is installed on the user's system.

The symptom is that the user receives an error when trying to run the Intel® GPA tools, even after upgrading to the latest graphics drivers (check your own system for the latest Intel drivers).

Therefore, if you are encountering issues running Intel GPA with your game, verify that:

  • you're running Intel GPA on a supported configuration (operating system with all the latest service packs and patches, recommended amount of RAM/VRAM, and so on)
  • you've updated your graphics drivers
  • you've installed the latest BIOS for your system configuration
  • you can run a simple graphics application such as gpasample.exe from the Intel GPA install directory, or one of the Microsoft DirectX* samples

Also, most users will benefit by using a 64-bit OS with at least 4GB of physical memory, especially for capture files anlyzed with Intel® GPA Frame Analyzer or Intel® GPA Platform Analyzer. When analying netbooks or other systems with limited resources, use Intel GPA in a client/server mode.

If you still have issues using the Intel GPA tools with your game or graphics application, please report the problem to the Intel GPA Customer Support Forum.

For more complete information about compiler optimizations, see our Optimization Notice.

5 comments

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anonymous's picture

Can you tell me how to reset or reprogram my bios? What kind of software I need to open and rewrite my bios. I am a beginner. Thanks you

anonymous's picture

please ,, give me this

anonymous's picture

intel d946gzis (usb ) problem

Neal Pierman's picture

Hello Naresh,

I would move your question to the User Community for Visual Computing (http://software.intel.com/en-us/forums/user-community-for-visual-computing/), as this sounds like an issue with the graphics configuration, rather than an issue with using Intel GPA.

Regards,

Neal

anonymous's picture

It worked for me on Linux(Fedora 11) G45 chipset drivers. Did well and working fine for playing HD content. But I figured that the CPU utilization is too high (On a intel quadcore, any one of the core is always 100% and other cpu cores are >50%) and gets heated up a lot. Is is a problem with the codec or player or linux G45 chipset drivers...should figure that out. Plays videos in a loop for a 30-36 hrs and then then doesnot play videos until the player is started again.

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