Registration and Licensing

Slow floating license checkout

The following issues can cause slow license checkouts:

  • Old license server information or license files.  Check the following places for invalid licenses and delete any found:
    • INTEL_LICENSE_FILE environment variable - make sure port@host is correct and any folders specified do not contain invalid license files.
    • For Linux: /opt/intel/licenses
    • For Windows: [Program Files]\Common Files\Intel\Licenses
  • C/C++
  • Fortran
  • Intel® Parallel Studio XE
  • Intel® C++ Compiler
  • Intel® Fortran Compiler
  • Intel® License Manager for FLEXlm*
  • licensing
  • checkout
  • Floating License
  • Development Tools
  • Long license checkout on remote workstations

    Problem:

    License checkout for 2106 and newer product versions is very slow compared to the 2015 version on machines with remote access to the floating license server.

    Environment:

    Windows*

  • Microsoft Windows* (XP, Vista, 7)
  • Microsoft Windows* 10
  • Microsoft Windows* 8.x
  • C/C++
  • Fortran
  • Intel® Parallel Studio XE Composer Edition
  • Intel® C++ Compiler
  • Intel® Fortran Compiler
  • Intel® License Manager for FLEXlm*
  • licensing
  • checkout
  • Floating License
  • Development Tools
  • Using Named User Licenses on a Cluster

    Notice

    Please consider the End User License Agreement before attempting to use a Named User license on a cluster.  The intent of a Named User license is that the tools are only used by the registered owner.  If you are attempting to install for multiple users, consider a floating license instead.

  • Linux*
  • Microsoft Windows* (XP, Vista, 7)
  • Microsoft Windows* 10
  • Microsoft Windows* 8.x
  • Beginner
  • Intel® Parallel Studio XE
  • Intel® Parallel Studio XE Composer Edition
  • Intel® Parallel Studio XE Professional Edition
  • Intel® Parallel Studio XE Cluster Edition
  • Cluster Computing
  • Development Tools
  • Platform Not Authorized Message

    Issue Description

    When attempting to use Intel® VTune™ Amplifier XE 2016 (any update) with a floating license, you may encounter errors such as:

    (License server does not support this feature (-18,327))
    (This platform not authorized by license (-89,337))

    This error is caused by an outdated license server.

  • Linux*
  • Microsoft Windows* (XP, Vista, 7)
  • Microsoft Windows* 10
  • Microsoft Windows* 8.x
  • Beginner
  • Intel® VTune™ Amplifier
  • Intel® Cluster Studio SSR End of Life - Questions and Answers

    Issue Description

    • Effective November 13, 2015, Intel® Cluster Studio SSR's will no longer be available for sale.
    • Recent licensing changes will require an upgrade of your current license to receive an updated license to enable use of the 2016 version products, released this past August 2015.

    Q&A

    I am a current Intel® Cluster Studio User with an active license.  What do I need to do to update my license?

  • Intel® Parallel Studio XE
  • Intel® Parallel Studio XE Cluster Edition
  • license
  • upgrade
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  • Development Tools
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