Uninstall of MKL 2017 Update 2 FAILING on Windows 10 (version 1803)

Uninstall of MKL 2017 Update 2 FAILING on Windows 10 (version 1803)

Uninstall of MKL 2017 Update 2 from my PC using the usual Control Panel uninstaller fails as follows:

Intel(R) Math Kernel Library 2017 Update 2 for Windows* Intel® Software Setup Assistant ended prematurely because of an error(s).

  Windows Installer failed to configure product:

Error message: The specified account already exists. 

Error code: 1603

Product code: 36D90182-C708-49CC-A6B9-6D9148159A01

Module name: ide_c_common_vs2012_p_17.0.2.187.msi

 

Installer logs location: C:\Users\Andrew\AppData\Local\Temp\pset_tmp_PSXE2017_Andrew\2018.05.12_21.01.08_0000354c\log\

 

It is being uninstalled from the same account that it was installed under, and the account has admin privileges.

 

Log files from the installer logs location are attached.

 

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For more complete information about compiler optimizations, see our Optimization Notice.

Hi Andrew,

Thank you for your reports.  I will connect our install team to investigate your issue. and will get back to you if any news.

As i see, you have 2017 update 2 ,  and latest version MKL 2018 update 2.  So are you ok to install MKL 2018 update 2 on the machine? .

And not sure if you have done that,  you can submit your install question to create a support ticket to intel on-line service center http://www.intel.com/supporttickets 

and here is some FAQ https://software.intel.com/en-us/faq/installation

Best Regards,

Ying

I do not intend to install MKL 2018 update 2, I am trying to fully uninstall MKL at this point as I need to recover some disk space.

 

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