hw not supported

hw not supported

hi all:

I have installed Media SDK 2014 R2 for Clients.

And my pc's configuration is intel CORE i5  and Intel(R) HD Graphics 3000

when i run sample program:        simple_session.exe  -hw           

it says:

 Specified object not found. c:\users\XXXXX\desktop\mediasdk-tutorials-0.0.3\m
ediasdk-tutorials-0.0.3\common\common_utils_windows.cpp 36

 Specified object not found. c:\users\XXXXX\desktop\mediasdk-tutorials-0.0.3\m
ediasdk-tutorials-0.0.3\simple_1_session\src\simple_session.cpp 48

what has happened? 

Can anyone help me, thanks a lot!

 

 

8 posts / 0 new
Last post
For more complete information about compiler optimizations, see our Optimization Notice.

Hi,

Can you run the mediasdk_system_analyzer_32.exe  tool form the <install_dir>\tools\mediasdk_sys_analyzer directory?

(Default path is C:\Program Files\Intel\Media SDK 2014 R2 for Clients\tools\mediasdk_sys_analyzer.)

This would allow us to see what OS and graphics drivers you are using.  If it is a supported platform, the first step is to ensure you have installed recent graphics drivers for your Intel(r) HD Graphics 3000.

The tool says below, please tell me what is the problem:

Intel Media SDK System Analyzer (32 bit)

The following versions of Media SDK API are supported by platform/driver:

        Version Target  Supported       Dec     Enc
        1.0     HW      No
        1.0     SW      Yes             X       X
        1.1     HW      No
        1.1     SW      Yes             X       X
        1.3     HW      No
        1.3     SW      Yes             X       X
        1.4     HW      No
        1.4     SW      Yes             X       X
        1.5     HW      No
        1.5     SW      Yes             X       X
        1.6     HW      No
        1.6     SW      Yes             X       X
        1.7     HW      No
        1.7     SW      Yes             X       X
        1.8     HW      No
        1.8     SW      Yes             X       X

Graphics Devices:
        Name                                         Version             State
        Intel(R) HD Graphics Family                  8.15.10.2266        Active

System info:
        CPU:    Intel(R) Core(TM) i5-2540M CPU @ 2.60GHz
        OS:     Microsoft Windows 7 Enterprise
        Arch:   32-bit

Installed Media SDK packages (be patient...processing takes some time):
        Intel?Media SDK 2014 R2 for Clients (x86)

Installed Media SDK DirectShow filters:

Installed Intel Media Foundation Transforms:
  Intel?Hardware VC-1 Decoder MFT : {059A5BAE-5D7A-4C5E-8F7A-BFD57D1D6AAA}
  Intel?Hardware H.264 Decoder MFT : {45E5CE07-5AC7-4509-94E9-62DB27CF8F96}
  Intel?Hardware MPEG-2 Decoder MFT : {CD5BA7FF-9071-40E9-A462-8DC5152B1776}
  Intel?Quick Sync Video H.264 Encoder MFT : {4BE8D3C0-0515-4A37-AD55-E4BAE19AF4
71}
  Intel?Hardware Preprocessing MFT : {EE69B504-1CBF-4EA6-8137-BB10F806B014}

 

Tips:
 - HW target does not work: If you expect it should, then make sure to install
   latest Intel gfx driver, and that Intel gfx is selected as primary driver
 - If Intel driver is associated with secondary adapter, make sure to
   initialize DirectX device used with Media SDK with corresponding adapter

Analysis complete... [press ENTER]

Anyone can help me? Thanks!

Hi,

The support for hardware acceleration is provided by the graphics drivers of each platform.  I see that your Windows 7 platform is using very old drivers (8.15.10.2266) and this may have been from a time when drivers did not provide the Media SDK support.

Can you please acquire the latest graphics drivers for your 2nd Generation Intel(r) Core i5 platform?  The graphics driver installer should properly install Media SDK hardware support for the features your platform supports.

Drivers can be downloaded from http://downloadcenter.intel.com/ or from you platform supplier.

-Tony

Hope I'm not hijacking this thread, but does anyone know if there's an easy way to get the date and version of the Intel driver from the win32 API or via the Media SDK?  

Also, is it permissible to bundle the mediasdk_system_analyzer_32.exe  tools with our application to aid in QS support?

Best Reply

Yes,  I update  my video card driver and it prints:

Intel Media SDK System Analyzer (32 bit)

The following versions of Media SDK API are supported by platform/driver:

        Version Target  Supported       Dec     Enc
        1.0     HW      Yes             X       X
        1.0     SW      Yes             X       X
        1.1     HW      Yes             X       X
        1.1     SW      Yes             X       X
        1.3     HW      Yes             X       X
        1.3     SW      Yes             X       X
        1.4     HW      Yes             X       X
        1.4     SW      Yes             X       X
        1.5     HW      No
        1.5     SW      Yes             X       X
        1.6     HW      No
        1.6     SW      Yes             X       X
        1.7     HW      No
        1.7     SW      Yes             X       X
        1.8     HW      No
        1.8     SW      Yes             X       X

Graphics Devices:
        Name                                         Version             State
        Intel(R) HD Graphics 3000                    9.17.10.3517        Active

System info:
        CPU:    Intel(R) Core(TM) i5-2540M CPU @ 2.60GHz
        OS:     Microsoft Windows 7 Enterprise
        Arch:   32-bit

Installed Media SDK packages (be patient...processing takes some time):
        Intel?Media SDK 2014 R2 for Clients (x86)

Installed Media SDK DirectShow filters:

Installed Intel Media Foundation Transforms:
  Intel?Hardware VC-1 Decoder MFT : {059A5BAE-5D7A-4C5E-8F7A-BFD57D1D6AAA}
  Intel?Hardware H.264 Decoder MFT : {45E5CE07-5AC7-4509-94E9-62DB27CF8F96}
  Intel?Hardware MPEG-2 Decoder MFT : {CD5BA7FF-9071-40E9-A462-8DC5152B1776}
  Intel?Quick Sync Video H.264 Encoder MFT : {4BE8D3C0-0515-4A37-AD55-E4BAE19AF4
71}
  Intel?Hardware Preprocessing MFT : {EE69B504-1CBF-4EA6-8137-BB10F806B014}

Glad the new driver helped.  You can now see that your platform supports Media SDK API 1.0 - 1.4.

@ fastedit - You can search Microsoft Windows documentation for Win32 methods of getting driver information, but our preference would be that you use Media SDK calls to "Query" the capabilities of the specific platform.  While a driver may support advanced features, it may be running on a platform that does not, or is not currently in a configuration that supports all features.

We are always looking to improve the usefulness of our tools.  If you have any suggestions on what kind of interface (API) you would like to see in future revisions, please let us know.  THANKS

 

Leave a Comment

Please sign in to add a comment. Not a member? Join today