Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Replies Last Post
Normal topic MFXVideoDECODE_DecodeFrameAsync API questions
by vinay k.
Tue, 05/20/2014 - 07:11 5
by vinay k.
Mon, 06/02/2014 - 05:12
Normal topic Partial Acceleration on Hevc Encode under Ubuntu
by Nastooh A.
Fri, 10/31/2014 - 09:32 4
by Sravanthi K. (Intel)
Mon, 11/10/2014 - 14:44
Hot topic Problem to decode H264 video in real-time
by Benjamin Blanc
Thu, 10/06/2011 - 14:45 17
by Petter Larsson ...
Wed, 05/22/2013 - 14:22
Normal topic No HW acceleration on HD Graphics 4000?
by richard s.
Thu, 04/11/2013 - 13:29 2
by Tony Pabon (Intel)
Thu, 04/11/2013 - 16:29
Normal topic IVY Bridge and Windows OS
by alex36083
Tue, 06/26/2012 - 19:04 2
by gaston-hillar
Tue, 06/26/2012 - 20:09
Normal topic Information request: better release notes
by AaronL
Tue, 06/21/2016 - 14:47 3
by AaronL
Mon, 07/25/2016 - 18:03
Normal topic Where is H.264 decoder (mfx_mft_h264vd_32.dll)?
by Wells C.
Mon, 08/25/2014 - 23:13 2
by Wells C.
Tue, 08/26/2014 - 21:37
Normal topic m_pmfxDEC->DecodeFrameAsync returns MFX_ERR_UNKNOWN
by Donald G.
Tue, 02/10/2015 - 07:00 13
by Nicolas D.
Wed, 02/25/2015 - 12:37
Hot topic HEVC decode fail
by yiling w.
Wed, 04/22/2015 - 02:14 19
by Surbhi M. (Intel)
Fri, 02/05/2016 - 00:37
Normal topic how to use the video memory in discrete card
by jkchen c.
Thu, 09/10/2015 - 01:46 1
by Shaojuan Z. (Intel)
Thu, 09/10/2015 - 12:25
Normal topic MFXInit() with MFX_IMPL_AUTO_ANY option doesn't use HW Impl on Windows8.1 if SW Impl dll is present in current directory
by Ramashankar
Wed, 12/16/2015 - 22:23 8
by Surbhi M. (Intel)
Tue, 12/29/2015 - 12:15
Normal topic How to view .argb16 (ARGB64 bit per pixel) files on windows
by Vns Murthy S. (...
Thu, 06/23/2016 - 22:47 2
by Vns Murthy S. (...
Fri, 06/24/2016 - 21:31
Normal topic Media SDK Decode vs. FFMPEG Decode
by John H.
Fri, 04/24/2015 - 11:39 6
by Sravanthi K. (Intel)
Tue, 05/12/2015 - 11:04
Hot topic Media SDK Sample Encode is not working on Intel NUC(D54250WYKH) machine.
by sumit j.
Wed, 09/16/2015 - 07:53 20
by Jiandong Z. (Intel)
Tue, 09/29/2015 - 00:22
Normal topic Bitrate question
by Joseph W.
Mon, 12/21/2015 - 22:57 1
by Harsh Jain (Intel)
Tue, 12/22/2015 - 10:45
Normal topic How to fix FPS in Intel H.264 encoder ?
by icecream123
Tue, 03/22/2011 - 18:01 2
by icecream123
Tue, 03/22/2011 - 18:01
Normal topic When will Intel Media SDK for Win 8 be released?
by jigong
Tue, 09/25/2012 - 09:16 4
by jigong
Tue, 09/25/2012 - 10:48
Normal topic H264 decoder MFX_ERR_MORE_DATA issue
by Abdellatif Khindouf
Fri, 01/20/2012 - 01:14 4
by Abdellatif Khindouf
Fri, 01/20/2012 - 01:14
Normal topic Support for Windows Embedded Standard 7
by nadav
Tue, 07/23/2013 - 06:01 2
by nadav
Mon, 07/29/2013 - 04:39
Normal topic Intel H.264 hardware encoder vs. DirectDraw
by Viet Hung N.
Thu, 01/09/2014 - 23:27 1
by Petter Larsson ...
Fri, 01/10/2014 - 15:58
Normal topic GPU Offloading & Usage
by Varun R.
Thu, 02/25/2016 - 03:38 2
by Varun R.
Fri, 02/26/2016 - 00:59
Normal topic Interference Between QuickSync/VAAPI encoding and CPU
by William K.
Tue, 08/02/2016 - 08:54 1
by Surbhi M. (Intel)
Tue, 08/02/2016 - 18:17
Normal topic Frame size alignment
by Rūdolfs B.
Thu, 04/24/2014 - 04:37 6
by Surbhi M. (Intel)
Wed, 09/09/2015 - 17:41
Normal topic Server: Which Ubuntu 12.04.xx ?
by camkego
Sat, 10/04/2014 - 22:27 1
by Jeffrey M. (Intel)
Sun, 10/05/2014 - 21:11
Normal topic Hardware accelerator load level
by Vassili Yakovlev
Mon, 08/29/2011 - 23:40 4
by Nina Kurina (Intel)
Mon, 08/29/2011 - 23:40
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