Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

This is a peer forum for developers using Intel® technology. Response times vary depending on the complexity of your issue.
Private messages can only be initiated by Intel employees and members of the Intel® Black Belt Developer program.
Topic / Topic starter Post date Replies Last Post
Normal topic Bug in MoveMfxBitstream (sample_utils.cpp) v5.0.337.79303
by Paul V.
Sun, 03/02/2014 - 04:41 1
by Tony Pabon (Intel)
Mon, 03/03/2014 - 11:23
Closed topic Suggested Format to be used for filing Forum Questions for a Quicker Turnaround
by Surbhi M. (Intel)
Tue, 09/09/2014 - 16:47 1
by Li C.
Tue, 02/03/2015 - 23:38
Normal topic Windows shows 50%~100% better performance than Linux.
by junyoung k.
Mon, 03/09/2015 - 18:20 3
by Sravanthi K. (Intel)
Sun, 03/22/2015 - 23:12
Normal topic Why QueryIMPL return Software encoding
by danielwang1971
Thu, 04/12/2012 - 09:57 4
by Larsson, Petter...
Thu, 04/12/2012 - 09:58
Normal topic Media DirectShow Sample not working
by Kevin A.
Thu, 04/02/2015 - 14:00 4
by Tony Pabon (Intel)
Tue, 04/28/2015 - 11:30
Normal topic Hardware decode modify function
by Joe L.
Mon, 08/31/2015 - 19:55 2
by Sravanthi K. (Intel)
Wed, 09/02/2015 - 10:37
Normal topic Can't encode yuv with HD graphics
by Viktor S.
Sun, 12/06/2015 - 13:29 3
by Bjoern B. (Intel)
Mon, 12/07/2015 - 06:37
Normal topic MSS Demon Error
by dingding h.
Tue, 03/22/2016 - 19:59 9
by dingding h.
Thu, 03/31/2016 - 20:28
Normal topic Decode -> VPP Color Convert, is this a bug or by design?
by (name withheld)
Fri, 09/02/2016 - 15:01 3
by Hitesh V.
Thu, 12/22/2016 - 02:32
Normal topic Need Help with Interlaced Encoding
by Arpan P.
Tue, 02/14/2017 - 00:23 0
by Arpan P.
Tue, 02/14/2017 - 00:23
Normal topic Intel Video Pro Analyzer: Request to add more to stats in CLI
by Harsha S. (Intel)
Fri, 09/22/2017 - 10:34 0
by Harsha S. (Intel)
Fri, 09/22/2017 - 10:34
Normal topic Frame rate
by Vassili Yakovlev
Fri, 07/15/2011 - 01:30 3
by Tony Pabon (Intel)
Fri, 07/15/2011 - 03:26
Normal topic MFX_FRCALGM_FRAME_INTERPOLATION
by Dmitry Gurulev
Tue, 04/09/2013 - 09:09 3
by Tony Pabon (Intel)
Tue, 04/09/2013 - 16:04
Normal topic identifier 'D3D11AllocatorParams' in sample_multi_transcode app
by z k.
Tue, 10/29/2013 - 14:37 1
by Nina Kurina (Intel)
Wed, 10/30/2013 - 06:55
Normal topic how to control the DecodeFrameAsync always get one frame out when feed one frame in?
by zheng s.
Tue, 03/04/2014 - 08:53 2
by zheng s.
Tue, 03/04/2014 - 10:00
Normal topic Question about release note: H.264 encoder known to be slower on x64 than win32
by AaronL
Wed, 09/10/2014 - 13:10 1
by Surbhi M. (Intel)
Thu, 09/11/2014 - 09:39
Normal topic Where can I get the decode simple sample?
by dong x.
Tue, 03/10/2015 - 03:26 2
by Cardin P.
Tue, 03/10/2015 - 09:09
Normal topic SyncOperation returns MFX_ERR_ABORTED on first two frames
by maxim-sharabayko
Fri, 04/20/2012 - 00:54 3
by Larsson, Petter...
Fri, 04/20/2012 - 16:29
Normal topic intel xeon E3-1245v3 and E3-1276v3
by Aleksandr S.
Mon, 04/06/2015 - 13:26 1
by Surbhi M. (Intel)
Mon, 04/06/2015 - 22:05
Normal topic 8K H264 decode on Skylake?
by camkego
Tue, 09/01/2015 - 16:52 6
by Surbhi M. (Intel)
Thu, 09/24/2015 - 12:53
Normal topic DecodeFrameAsync returns MFX_ERR_UNDEFINED_BEHAVIOR
by Bob Kirnum
Tue, 12/08/2015 - 14:55 7
by Bob Kirnum
Tue, 02/09/2016 - 04:52
Normal topic Init Error
by Varun R.
Thu, 03/24/2016 - 02:27 4
by Varun R.
Wed, 04/06/2016 - 20:54
Normal topic How to get 10 bit hevc/h265 streams and P frames in hevc streams by MSS encoder?
by qian y.
Tue, 09/06/2016 - 23:59 1
by qian y.
Wed, 09/07/2016 - 00:07
Normal topic sample_multi_transcode doesn't work MSS2017 for Linux, CentOS 7.3.1611
by Timur B.
Thu, 02/16/2017 - 00:02 2
by Timur B.
Tue, 02/21/2017 - 23:36
Normal topic How to get NAL count and total threads in h264 Encoding?
by Mohammad T.
Thu, 10/05/2017 - 22:31 7
by Mohammad T.
Wed, 11/15/2017 - 20:01
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