Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Replies Last Postsort ascending
Normal topic Does media for mobile support AVC and temporal SVC hardware encode?
by bai g.
Sun, 01/08/2017 - 11:11 0
by bai g.
Sun, 01/08/2017 - 11:11
Normal topic How do I switch from GPU decoding to SW when the GPU is fully utilized?
by kreuzerkrieg
Sat, 01/07/2017 - 22:51 0
by kreuzerkrieg
Sat, 01/07/2017 - 22:51
Normal topic Media SDK Decode vs. FFMPEG Decode
by John H.
Fri, 04/24/2015 - 11:39 8
by Fabrizio
Sat, 01/07/2017 - 09:33
Normal topic INFO License for Intel SDK Studio 2017
by Fabrizio
Sat, 01/07/2017 - 09:09 0
by Fabrizio
Sat, 01/07/2017 - 09:09
Normal topic H.264 GOP structure question
by Prashanth D.
Tue, 12/15/2015 - 04:45 7
by Gilles V.
Fri, 01/06/2017 - 06:48
Normal topic mpeg2 to AVC transcoding performance comparison between E3-1285L v4 and E3-1585L v5
by Peyo H.
Fri, 01/06/2017 - 04:43 0
by Peyo H.
Fri, 01/06/2017 - 04:43
Normal topic No MFX_PLUGINID_HEVCE_FEI_HW dll
by wu, frank
Fri, 01/06/2017 - 00:56 0
by wu, frank
Fri, 01/06/2017 - 00:56
Normal topic Several questions about HEVC encode
by wu, frank
Fri, 01/06/2017 - 00:45 0
by wu, frank
Fri, 01/06/2017 - 00:45
Normal topic Initializing software sessions is slow
by Beese, Erin
Thu, 01/05/2017 - 11:48 0
by Beese, Erin
Thu, 01/05/2017 - 11:48
Normal topic opencl and msdk interoperability
by hasbullah p.
Thu, 01/05/2017 - 05:50 0
by hasbullah p.
Thu, 01/05/2017 - 05:50
Normal topic could not open /dev/dri/renderD128
by thierry t.
Thu, 01/05/2017 - 01:50 0
by thierry t.
Thu, 01/05/2017 - 01:50
Normal topic Screen Capture shows gibberish lines
by Chintan M.
Tue, 01/03/2017 - 09:00 2
by Chintan M.
Wed, 01/04/2017 - 01:52
Normal topic Error while executing Sample_Decode for Screen capture
by Chintan M.
Thu, 12/29/2016 - 11:04 2
by Chintan M.
Tue, 01/03/2017 - 23:39
Normal topic Error while executing a simple program using API 1.19
by Chintan M.
Sat, 12/31/2016 - 05:06 2
by Liu, Yan (Intel)
Tue, 01/03/2017 - 11:47
Normal topic How/When is 'mfxU16 mfxFrameData.Locked;' cleared?
by camkego
Mon, 11/25/2013 - 01:47 4
by Liu, Yan (Intel)
Tue, 01/03/2017 - 11:38
Normal topic D3D11 objects leak in the the MediaSDK samples
by Igall N.
Sun, 01/01/2017 - 04:53 1
by Igall N.
Mon, 01/02/2017 - 23:36
Hot topic Initialization of VPP Fail (Return error -17)
by Parag G.
Thu, 08/06/2015 - 04:50 20
by asd a.
Sun, 01/01/2017 - 09:31
Normal topic H.264 full range encoding,decoding and conversion to/from RGB4
by mathias m.
Sat, 12/31/2016 - 14:16 0
by mathias m.
Sat, 12/31/2016 - 14:16
Normal topic Hybrid HEVC decode
by alex78
Wed, 11/16/2016 - 01:16 2
by alex78
Thu, 12/29/2016 - 23:27
Normal topic H.264 hardware encoding doesn't work on Windows Server 2008
by 刚 隆.
Mon, 11/21/2016 - 22:54 1
by Anna B. (Intel)
Thu, 12/29/2016 - 07:29
Normal topic Can't install Core-i3 graphics driver on Windows Server 2008
by 刚 隆.
Tue, 11/15/2016 - 07:15 1
by Anna B. (Intel)
Thu, 12/29/2016 - 07:22
Normal topic Encode/Decode a JPEG, PNG or TIFF
by georgiswan
Fri, 11/04/2016 - 14:15 1
by Anna B. (Intel)
Thu, 12/29/2016 - 04:59
Normal topic Quick sync performance
by malik c.
Tue, 11/08/2016 - 08:32 1
by Anna B. (Intel)
Thu, 12/29/2016 - 04:45
Normal topic Creation / Addition Of New Gestures
by sobhi a.
Thu, 12/29/2016 - 00:37 0
by sobhi a.
Thu, 12/29/2016 - 00:37
Normal topic An error occurs when executing sample_decvpp in MediaSamples_Windows_6.0.0.68.
by Intel C.
Sun, 12/18/2016 - 17:12 2
by Intel C.
Wed, 12/28/2016 - 22:19
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