Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Replies Last Postsort ascending
Normal topic QuickSync encoding hangs or fails with MFX_ERR_DEVICE_FAILED using ffmpeg 3.1.0
by Mike S.
Mon, 07/11/2016 - 13:43 2
by drugol
Wed, 09/21/2016 - 07:14
Normal topic sample_decode h264 MFXVideoDECODE_Init return MFX_ERR_UNSUPPORTED
by ll v.
Fri, 07/15/2016 - 03:58 5
by Anna B. (Intel)
Wed, 09/21/2016 - 04:06
Normal topic QSV CPU usage
by yjl
Mon, 08/01/2016 - 16:10 13
by david123456
Tue, 09/20/2016 - 17:39
Normal topic Will Intel Quick Sync work in Xeon E5 processors?
by Valli A.
Thu, 09/08/2016 - 22:04 2
by Valli A.
Sun, 09/18/2016 - 22:22
Normal topic iHD_drv_video.so init failed
by Mojo C.
Sun, 03/08/2015 - 20:51 5
by Daniel B.
Sun, 09/18/2016 - 21:06
Normal topic Problems understanding Decode + VPP workflow for JPEG -> RGB4
by Jesse K.
Fri, 09/09/2016 - 06:36 6
by Jeffrey M. (Intel)
Sun, 09/18/2016 - 07:08
Normal topic using PCIe with media sdk
by ran s.
Mon, 10/19/2015 - 12:27 12
by ran s.
Wed, 09/14/2016 - 08:32
Normal topic Can I use OpenCL/OpenGL instead of D3D9/11 on Windows
by Sai E.
Thu, 09/08/2016 - 01:15 2
by Sai E.
Wed, 09/14/2016 - 07:04
Normal topic Any changes related to Media SDK in latest Intel graphics driver release (15.40.28.4501)?
by AaronL
Mon, 09/12/2016 - 06:13 2
by AaronL
Wed, 09/14/2016 - 05:40
Normal topic Why do we need chipset in Quick Sync?
by Valli A.
Sun, 09/11/2016 - 23:11 2
by Valli A.
Wed, 09/14/2016 - 00:37
Normal topic How can I install Intel® Media Server Studio 2017 on CentOS7.2
by tetsuji o.
Mon, 09/12/2016 - 02:17 2
by tetsuji o.
Tue, 09/13/2016 - 23:55
Normal topic Can't get ByteBuffer or Frame using Media for Mobile (Android)
by Jun S.
Mon, 09/12/2016 - 22:13 1
by Jiandong Z. (Intel)
Tue, 09/13/2016 - 23:44
Normal topic which cpu would you recommend for h264_qsv transcoding?
by jan g.
Wed, 09/07/2016 - 08:44 1
by Jiandong Z. (Intel)
Fri, 09/09/2016 - 01:46
Normal topic Decode -> VPP Color Convert, is this a bug or by design?
by RobinsonJ
Fri, 09/02/2016 - 15:01 2
by RobinsonJ
Wed, 09/07/2016 - 01:29
Normal topic How to get 10 bit hevc/h265 streams and P frames in hevc streams by MSS encoder?
by qian y.
Tue, 09/06/2016 - 23:59 1
by qian y.
Wed, 09/07/2016 - 00:07
Normal topic H264 encode fails on Windows 10
by ctetrick
Tue, 08/16/2016 - 10:51 7
by ctetrick
Tue, 09/06/2016 - 16:23
Normal topic Questions about 6th gen and Media Server Studio
by camkego
Wed, 08/31/2016 - 13:39 2
by Jiandong Z. (Intel)
Tue, 09/06/2016 - 00:58
Normal topic HEVC QSV Licensing Options for ffmpeg (Linux or Windows)?
by Daniel K.
Thu, 09/01/2016 - 15:01 1
by Jiandong Z. (Intel)
Mon, 09/05/2016 - 23:53
Normal topic UYUV to NV12
by RobinsonJ
Thu, 08/25/2016 - 16:07 3
by Jiandong Z. (Intel)
Mon, 09/05/2016 - 23:20
Normal topic MFXVideoCORE_SyncOperation always failing with MFX_ERR_DEVICE_FAILED(-17) in win10
by Naresh B.
Wed, 08/24/2016 - 06:37 2
by Naresh B.
Mon, 09/05/2016 - 22:05
Normal topic How to enconde a nv12 file
by daniel f.
Mon, 09/05/2016 - 14:57 1
by Ramashankar
Mon, 09/05/2016 - 21:47
Normal topic Issue in enabling both MFX_EXTBUFF_VPP_COMPOSITE and MFX_EXTBUFF_VPP_PROCAMP features in VPP
by Thushara J.
Wed, 08/24/2016 - 04:54 1
by Anna B. (Intel)
Mon, 09/05/2016 - 06:47
Normal topic EncodeFrameAsync return MFX_ERR_MORE_DATA until 3rd frame feeded
by derek q.
Wed, 08/24/2016 - 18:29 1
by Anna B. (Intel)
Mon, 09/05/2016 - 05:22
Normal topic D3D resource create fail and crash
by wang h.
Sun, 08/21/2016 - 21:05 1
by Anna B. (Intel)
Mon, 09/05/2016 - 04:26
Normal topic Media for mobile issue with finish the sclaing video
by Dmitry K.
Wed, 08/24/2016 - 22:46 1
by Anna B. (Intel)
Mon, 09/05/2016 - 03:20
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