Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Repliessort descending Last Post
Normal topic Feeding D3D surfaces to Quick Sync encoder MFT does not work
by Vincent L.
Tue, 11/22/2016 - 08:39 0
by Vincent L.
Tue, 11/22/2016 - 08:39
Normal topic sample_encode double free or corruption
by Mojo C.
Wed, 11/09/2016 - 00:29 0
by Mojo C.
Wed, 11/09/2016 - 00:29
Normal topic IDirect3D9Ex_CreateDeviceEx crashing: Memory voilation
by govind s.
Wed, 01/14/2015 - 06:20 0
by govind s.
Wed, 01/14/2015 - 06:20
Normal topic Kaby Lake Support for Media Server Studio
by Mark S.
Mon, 03/20/2017 - 12:02 0
by Mark S.
Mon, 03/20/2017 - 12:02
Normal topic Jpeg Smartscale supported by MJpeg decoder?
by Ralf K.
Sat, 02/11/2017 - 14:54 0
by Ralf K.
Sat, 02/11/2017 - 14:54
Normal topic How do I force the MediaSDK to decode on CPU?
by kreuzerkrieg
Mon, 02/20/2017 - 23:06 0
by kreuzerkrieg
Mon, 02/20/2017 - 23:06
Normal topic Some weird problem of MFX_ERR_MORE_DATA
by dong x.
Mon, 03/16/2015 - 19:13 0
by dong x.
Mon, 03/16/2015 - 19:13
Normal topic Need some help on developing AAC Encoder Filter using Audio Processing API
by Zheng L.
Fri, 01/20/2017 - 06:53 0
by Zheng L.
Fri, 01/20/2017 - 06:53
Normal topic On the issue of setting BRefType in sample_multi_transcode
by seven w.
Fri, 07/29/2016 - 19:07 0
by seven w.
Fri, 07/29/2016 - 19:07
Normal topic opencl and msdk interoperability
by hasbullah p.
Thu, 01/05/2017 - 05:50 0
by hasbullah p.
Thu, 01/05/2017 - 05:50
Normal topic How do I switch from GPU decoding to SW when the GPU is fully utilized?
by kreuzerkrieg
Sat, 01/07/2017 - 22:51 0
by kreuzerkrieg
Sat, 01/07/2017 - 22:51
Normal topic collection setting
by Ted S.
Tue, 02/28/2017 - 18:49 0
by Ted S.
Tue, 02/28/2017 - 18:49
Normal topic How to change encoder's base pts-dts shift?
by dj_alek
Thu, 10/03/2013 - 02:45 0
by dj_alek
Thu, 10/03/2013 - 02:45
Normal topic mux intel media sdk h264 output elementary stream for distributing to multicast and not to a file
by erez a.
Wed, 12/14/2016 - 02:08 0
by erez a.
Wed, 12/14/2016 - 02:08
Normal topic MSS2017 install_sdk_CentOS.sh fails because of kernel(dma_buf_attach)
by huihai lu
Wed, 01/25/2017 - 07:15 0
by huihai lu
Wed, 01/25/2017 - 07:15
Normal topic What's the difference between the driver in MSS package and download center package?
by 刚 隆.
Thu, 11/17/2016 - 21:23 0
by 刚 隆.
Thu, 11/17/2016 - 21:23
Normal topic ERROR: Unknown codec
by ran s.
Mon, 01/04/2016 - 01:18 0
by ran s.
Mon, 01/04/2016 - 01:18
Normal topic How to decode 4K H.264 decode + UYVY 422 (using VPP)
by Hitesh V.
Wed, 12/21/2016 - 06:42 0
by Hitesh V.
Wed, 12/21/2016 - 06:42
Normal topic Different API levels on Haswell?
by alex78
Thu, 02/02/2017 - 00:19 0
by alex78
Thu, 02/02/2017 - 00:19
Normal topic Intel H264 Encoder DirectShow Filter
by Forsythe, Kenneth
Wed, 02/11/2015 - 05:34 0
by Forsythe, Kenneth
Wed, 02/11/2015 - 05:34
Normal topic What's different between vaapi and media SDK on Linux?
by smart x.
Fri, 08/29/2014 - 01:49 0
by smart x.
Fri, 08/29/2014 - 01:49
Normal topic VPP HW impl blurs text image during color conversion from BGRA to NV12
by Ramashankar
Sun, 11/06/2016 - 20:45 0
by Ramashankar
Sun, 11/06/2016 - 20:45
Normal topic Cost of synchronization
by Rūdolfs B.
Mon, 02/24/2014 - 04:39 0
by Rūdolfs B.
Mon, 02/24/2014 - 04:39
Normal topic Questions about temporal scalability
by Kz Liao
Tue, 05/20/2014 - 02:02 0
by Kz Liao
Tue, 05/20/2014 - 02:02
Normal topic chance exception in transcoding
by lxk l.
Thu, 11/24/2016 - 23:30 0
by lxk l.
Thu, 11/24/2016 - 23:30
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Hot topic with new posts
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