Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Replies Last Post
Normal topic HW decoder always return green frames on Linux kernel 4.X
by yjl
Fri, 07/22/2016 - 17:26 14
by yjl
Sat, 08/20/2016 - 00:58
Normal topic Which version of Intel Media SDK has Intel Xeon CPU E3-1276 v3 support?
by Ermolaev A.
Thu, 12/25/2014 - 09:22 1
by Nina Kurina (Intel)
Thu, 12/25/2014 - 12:59
Normal topic game recording
by Michael Schmidt
Mon, 10/28/2013 - 16:26 3
by y_richard
Thu, 01/08/2015 - 06:54
Normal topic Hardware acceleration decode in Atom D2550(GMA3650)
by chienwen0128
Wed, 07/11/2012 - 18:49 4
by amirulsyahmi
Thu, 07/19/2012 - 12:59
Normal topic Intel media SDK MPEG-2 encoder pins refuse connection in graph edit
by prasanthkumarpa
Fri, 11/20/2009 - 05:13 4
by Nina Kurina (Intel)
Tue, 01/12/2010 - 09:18
Normal topic MFXVideoCORE_SyncOperation failing with MFX_ERR_DEVICE_FAILED
by Andrey T.
Thu, 07/02/2015 - 07:44 12
by Harsh Jain (Intel)
Fri, 04/08/2016 - 13:41
Normal topic What's the correct usage of a shared handle of video surfaces in different d3d device with intel MSDK?
by ? ?.
Tue, 08/11/2015 - 20:46 1
by Harsh Jain (Intel)
Fri, 08/21/2015 - 14:59
Normal topic question about simple_decode
by MyMother
Wed, 11/25/2015 - 04:01 3
by MyMother
Wed, 11/25/2015 - 21:17
Normal topic Is Media SDK support audio codec,such AMR,G.729?
by gatorade s.
Sat, 06/01/2013 - 02:40 1
by Tony Pabon (Intel)
Mon, 06/03/2013 - 10:23
Normal topic DirectShow H.264 encoder does not connects to BaseClasses from DX9 SDK
by Andrey Glazunov
Fri, 06/15/2012 - 05:44 5
by Petter Larsson ...
Mon, 06/18/2012 - 10:59
Normal topic H264 decoder MFXVideoDECODE_DecodeFrameAsync returns MFX_ERR_LOCK_MEMORY
by Chethan N.
Tue, 07/15/2014 - 09:22 1
by Jeffrey M. (Intel)
Mon, 07/21/2014 - 18:55
Normal topic IMSDK H264 encoder behaviour when IDR is forced
by Anita C.
Fri, 05/06/2016 - 07:03 1
by Jeffrey M. (Intel)
Fri, 05/06/2016 - 17:11
Normal topic FFmpeg with Intel Quick Sync
by Ankush W.
Mon, 09/01/2014 - 22:46 6
by Surbhi M. (Intel)
Fri, 09/05/2014 - 08:36
Normal topic Enabling hardware decoding with no monitor connected to intel graphics
by Jan Erik I.
Thu, 01/16/2014 - 11:17 1
by Petter Larsson ...
Fri, 01/17/2014 - 09:34
Normal topic How to sample_encode input file's input frame rate?
by Lullaby t.
Tue, 12/11/2012 - 21:43 1
by Petter Larsson ...
Wed, 12/12/2012 - 12:50
Normal topic libmfx.lib doesn't find libmfxsw32.dll
by madshi.net
Mon, 07/04/2011 - 10:01 5
by madshi.net
Mon, 07/04/2011 - 10:01
Hot topic Media Server Studio Generic installation
by Andrew B.
Tue, 03/17/2015 - 15:20 19
by Sravanthi K. (Intel)
Tue, 10/06/2015 - 01:56
Normal topic H264 Encoder max slice size
by Yoni Amram
Tue, 12/13/2011 - 06:10 2
by Gregory Shimans...
Tue, 12/13/2011 - 06:10
Normal topic Skylake: SVM / Shared Virtual Memory
by camkego
Sat, 10/17/2015 - 10:11 1
by Jiandong Z. (Intel)
Mon, 10/19/2015 - 18:37
Normal topic how to enable h264_qsv in ffmpeg
by chengzhuo g.
Wed, 01/20/2016 - 01:36 4
by chengzhuo g.
Thu, 02/04/2016 - 18:30
Normal topic How to run program developed by Media SDK for linux without X11 active session?
by fei y.
Sun, 09/15/2013 - 23:21 3
by Jeffrey M. (Intel)
Sun, 01/03/2016 - 19:52
Normal topic What is the most simple way to decode as RGB32?
by dr_asik
Thu, 02/27/2014 - 12:33 5
by Jeff D.
Sun, 05/04/2014 - 21:14
Normal topic sample_full_transcode , Video is not converted properly using Hardware acceleration.
by Ram S.
Fri, 11/21/2014 - 00:39 6
by Surbhi M. (Intel)
Tue, 11/25/2014 - 10:06
Normal topic Capture - unable to use RGB4 + capture performance
by randy s.
Mon, 06/01/2015 - 11:46 4
by Harsh Jain (Intel)
Tue, 06/02/2015 - 11:07
Normal topic Mobile Media rendering problems on Unity 5 shaders.
by Jeffrey Joseph L.
Mon, 07/20/2015 - 14:10 3
by Jeffrey Joseph L.
Sun, 08/09/2015 - 03:12
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