Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Replies Last Post
Normal topic Problem in VPP downscaling in letterBox Mode
by Renit S.
Wed, 01/15/2014 - 04:43 3
by Tony Pabon (Intel)
Thu, 01/23/2014 - 11:07
Normal topic Several EncodeFrameAsync + One SyncOperation
by dj_alek
Tue, 06/03/2014 - 08:47 1
by dj_alek
Tue, 06/03/2014 - 08:56
Normal topic Relationship about MaxDecFrameBuffering and NumRefFrame
by Kz Liao
Tue, 11/18/2014 - 22:59 3
by Harsh Jain (Intel)
Fri, 11/21/2014 - 13:46
Normal topic GPU monitoring API
by VASILY V.
Tue, 05/05/2015 - 10:31 11
by Surbhi M. (Intel)
Tue, 05/12/2015 - 09:34
Normal topic Handling of the emulation prevention byte in the H264 encoder
by Daniel E-B
Wed, 10/30/2013 - 10:59 3
by Petter Larsson ...
Thu, 11/21/2013 - 15:38
Normal topic H.264 Encoding from Screen Capture
by Kevin D.
Thu, 02/27/2014 - 23:13 2
by Kevin D.
Fri, 02/28/2014 - 03:27
Normal topic MFXQueryVersion issue
by Anton Z.
Wed, 09/03/2014 - 00:53 4
by Anton Z.
Thu, 09/04/2014 - 23:08
Normal topic Copy decoded video frame from video surface into system memory
by Sai E.
Mon, 03/02/2015 - 03:35 4
by Surbhi M. (Intel)
Wed, 03/04/2015 - 17:00
Normal topic function MFXVideoDECODE_Init question
by wd197755
Sun, 09/25/2011 - 19:12 1
by Tony Pabon (Intel)
Sun, 09/25/2011 - 19:12
Normal topic Using VPP surfaces as D3D RenderTargets
by froueint
Mon, 06/18/2012 - 19:22 2
by froueint
Tue, 06/19/2012 - 10:51
Normal topic Intel Media SDK AAC Encoder - cannot encode AAC HE or 5.1 (6 channels)
by Tsviatko J.
Wed, 08/12/2015 - 13:43 3
by Harsh Jain (Intel)
Thu, 08/20/2015 - 14:29
Normal topic MFXVideoENCODE_Query() always returns MFX_ERR_UNSUPPORTED
by Timur B.
Thu, 11/26/2015 - 23:18 3
by Bjoern Bruecher...
Mon, 12/07/2015 - 04:45
Normal topic Intel Media SDK for Linux Servers hardware compatibility issue
by James T.
Fri, 01/17/2014 - 09:08 6
by Jeffrey Mcallis...
Thu, 01/30/2014 - 15:17
Normal topic VC1_VLD2010 support of 4K
by Nikos D.
Wed, 06/11/2014 - 00:18 3
by Tony Pabon (Intel)
Mon, 07/21/2014 - 10:42
Normal topic Decode to Direct3d11-Texture (GPU-only)
by lc640
Tue, 11/25/2014 - 01:29 2
by lc640
Thu, 11/27/2014 - 12:29
Normal topic Installing problem on centos 7.1
by Zurab T.
Tue, 05/12/2015 - 10:40 4
by Kapil D.
Thu, 05/28/2015 - 22:20
Normal topic HW acceleration slower than software implementation about H264 decoder on Sandbridge system
by lshang_2000
Fri, 02/11/2011 - 11:32 11
by nrson
Wed, 07/02/2014 - 19:22
Normal topic HW Encoding is likely to use only one core on CPU...
by PiRoGrammer
Wed, 12/21/2011 - 02:31 1
by Petter Larsson ...
Wed, 12/21/2011 - 02:31
Normal topic Issues with How to run Media SDK samples on Skylake post
by AaronL
Mon, 10/19/2015 - 16:11 6
by Surbhi M. (Intel)
Tue, 10/27/2015 - 13:58
Normal topic MVC with HEVC
by ram n.
Sat, 01/23/2016 - 11:19 1
by Jiandong Z. (Intel)
Sun, 01/24/2016 - 18:58
Normal topic How can I know if I set low latency mode success or not?
by kkbee
Sun, 10/21/2012 - 17:55 1
by Petter Larsson ...
Mon, 10/22/2012 - 10:09
Normal topic Do I have to use video memory if I want HW accelerated VPP operation?
by Zheng L.
Thu, 07/11/2013 - 20:24 4
by Zheng L.
Mon, 07/15/2013 - 18:17
Normal topic What's the best strategy to fully utilize computer with hardware/software encoding
by Kelvin
Mon, 08/08/2011 - 23:14 4
by Kelvin
Mon, 08/08/2011 - 23:14
Normal topic Is 4K video HW accelerated either via DXVA or Media SDK for IVB?
by rtfss1gmail.com
Sun, 04/29/2012 - 22:47 2
by Eric Gur (Intel)
Wed, 05/09/2012 - 01:12
Normal topic DirectX 11 CreateSwapChainForHwnd fails with E_ACCESSDENIED
by Seongjun Kim
Mon, 07/20/2015 - 22:52 6
by Surbhi M. (Intel)
Wed, 07/29/2015 - 18:00
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