Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Repliessort descending Last Post
Normal topic Intel H.264 hardware encoder vs. DirectDraw
by Viet Hung N.
Thu, 01/09/2014 - 23:27 1
by Larsson, Petter
Fri, 01/10/2014 - 15:58
Normal topic return error information -3 or -4 or -17
by hui1234
Wed, 09/28/2011 - 22:50 1
by Tony Pabon (Intel)
Wed, 09/28/2011 - 22:50
Normal topic How to share DXVA surfaces between different IDirect3D9 device?
by ? ?.
Wed, 07/29/2015 - 04:09 1
by Surbhi M. (Intel)
Thu, 07/30/2015 - 15:53
Normal topic comparison of media sdk server editions
by ran s.
Fri, 11/13/2015 - 01:34 1
by Sravanthi K. (Intel)
Sun, 11/15/2015 - 12:44
Normal topic Mpeg4 decoding
by das, monotosh
Fri, 02/12/2016 - 06:01 1
by Anna B. (Intel)
Fri, 02/12/2016 - 06:33
Normal topic where download the old version Intel® Media Server Studio such as 2016 or 2015
by dong c.
Tue, 12/13/2016 - 01:40 1
by Anna B. (Intel)
Sun, 01/15/2017 - 12:50
Normal topic Win8 Sample UI Transcode app fails to run
by Chuck De Sylva ...
Mon, 12/09/2013 - 13:51 1
by Larsson, Petter
Wed, 12/11/2013 - 12:58
Normal topic How to view GPU load on UBUNTU
by Raz N.
Mon, 05/05/2014 - 01:11 1
by Jeffrey M. (Intel)
Sun, 05/11/2014 - 22:28
Normal topic use NV GPU to encode but intel GPU usage is very high
by 吴 一.
Mon, 02/02/2015 - 00:13 1
by Surbhi M. (Intel)
Mon, 02/09/2015 - 13:05
Normal topic How can we add our biterate control algorithm to msdk?
by david123456
Sat, 10/31/2015 - 06:52 1
by Surbhi M. (Intel)
Tue, 11/03/2015 - 11:52
Normal topic AVC Encoder parameters
by Ilia B.
Thu, 12/27/2012 - 06:33 1
by eric-sardella (...
Thu, 12/27/2012 - 08:37
Normal topic Video processing blt with EVR
by Wonseok S.
Mon, 06/13/2016 - 01:31 1
by Harsh Jain (Intel)
Mon, 06/13/2016 - 09:35
Normal topic How does AVBR mode works?
by Joyah
Thu, 03/22/2012 - 00:59 1
by Nina Kurina (Intel)
Thu, 03/22/2012 - 01:06
Normal topic LNK2038 error when linking QT apps with MediaSDK sample code
by Cheng Chuan Ung...
Sun, 11/10/2013 - 23:57 1
by Tony Pabon (Intel)
Thu, 11/14/2013 - 09:53
Normal topic Why Media SDK h264 decoding needs so many virtual memory?
by maoerwei
Thu, 03/13/2014 - 00:38 1
by Tony Pabon (Intel)
Tue, 03/18/2014 - 18:03
Normal topic Using Intel Quick Sync on MAC OSX
by Unlucky B.
Thu, 09/18/2014 - 02:54 1
by Unlucky B.
Thu, 09/18/2014 - 09:16
Normal topic What's the correct usage of a shared handle of video surfaces in different d3d device with intel MSDK?
by ? ?.
Tue, 08/11/2015 - 20:46 1
by Harsh Jain (Intel)
Fri, 08/21/2015 - 14:59
Normal topic Cost / licensing / hardware compatability
by flobadobatwork
Fri, 07/08/2011 - 03:54 1
by admin
Fri, 07/08/2011 - 03:54
Normal topic Capture and Display in Intel NUC Windows 7?
by Tejas P.
Thu, 07/10/2014 - 00:30 1
by Tony Pabon (Intel)
Wed, 07/23/2014 - 14:34
Normal topic Which version of Intel Media SDK has Intel Xeon CPU E3-1276 v3 support?
by Ermolaev A.
Thu, 12/25/2014 - 09:22 1
by Nina Kurina (Intel)
Thu, 12/25/2014 - 12:59
Normal topic Skylake: SVM / Shared Virtual Memory
by camkego
Sat, 10/17/2015 - 10:11 1
by Jiandong Z. (Intel)
Mon, 10/19/2015 - 18:37
Normal topic Intel Media sdk fail to run under Valgrind with unhandled instructions
by zheng s.
Wed, 07/16/2014 - 09:46 1
by zheng s.
Thu, 07/17/2014 - 07:34
Normal topic Application development using Intel Quick Sync
by shashwat D.
Fri, 01/02/2015 - 04:55 1
by Jeffrey M. (Intel)
Sun, 01/04/2015 - 10:21
Normal topic intel hd graphics 3000 driver for Windows Server 2008
by Sir H.
Thu, 11/15/2012 - 09:27 1
by Tony Pabon (Intel)
Thu, 11/15/2012 - 09:58
Normal topic MSDK decode , switch video stream problem, memory leak? and restart failure?
by andy l.
Fri, 05/13/2016 - 01:26 1
by Harsh Jain (Intel)
Fri, 05/13/2016 - 09:35
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