Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

This is a peer forum for developers using Intel® technology. Response times vary depending on the complexity of your issue.
Private messages can only be initiated by Intel employees and members of the Intel® Black Belt Developer program.
Topic / Topic starter Post date Replies Last Postsort ascending
Normal topic On what conditions whill MFXVideoENCODE_Query() return -9(MFX_ERR_NOT_FOUND)
by Chenglin H.
Tue, 05/09/2017 - 04:32 1
by Chenglin H.
Wed, 05/10/2017 - 02:37
Normal topic Media SDK on Ubuntu 16.04 failure: missing igfx_registry.txt?
by J M E.
Thu, 11/10/2016 - 11:16 3
by spyer s.
Mon, 05/08/2017 - 18:00
Normal topic Why I use B250I PRO (MS-7A67) of MSI Base Board, CentOS can't start with the GUI?
by seven w.
Mon, 03/06/2017 - 18:55 4
by spyer s.
Mon, 05/08/2017 - 17:14
Normal topic LA-HRD performance prodigious fall after static scenes
by dj_alek
Thu, 12/08/2016 - 13:14 1
by dj_alek
Mon, 05/08/2017 - 04:13
Normal topic Field-encoding mode of interlaced video - FieldOutput flag
by Zenon S.
Sun, 05/07/2017 - 14:27 0
by Zenon S.
Sun, 05/07/2017 - 14:27
Normal topic vainfo dosen't work after installing MSS 2017 R2
by Chenglin H.
Wed, 05/03/2017 - 01:59 1
by Chenglin H.
Wed, 05/03/2017 - 19:38
Hot topic Screen capture issue on Win10
by Ramashankar
Tue, 02/16/2016 - 05:40 20
by Ramashankar
Tue, 05/02/2017 - 22:54
Normal topic SDK H264 session sync
by Dirk S.
Sat, 04/22/2017 - 10:40 1
by Dirk S.
Tue, 05/02/2017 - 06:48
Normal topic Intel Iris pro 580 metrics monitor
by gabriel p.
Sun, 04/16/2017 - 08:29 3
by Mindaugas R.
Tue, 05/02/2017 - 00:25
Normal topic Monit and Zabbix, try to restart ffmpeg script with QSV encoder
by rasko N.
Wed, 01/11/2017 - 02:49 3
by rasko N.
Thu, 04/27/2017 - 04:10
Normal topic Where I can download intel media sdk 2016 for linux?
by lexaxe1
Fri, 03/18/2016 - 03:28 5
by anonymous (not verified)
Mon, 04/24/2017 - 00:06
Normal topic Cannot run LA_EXT plugin
by Celio A.
Sat, 04/22/2017 - 19:43 0
by Celio A.
Sat, 04/22/2017 - 19:43
Normal topic Frustrated with documentation on MFX Encode
by stian v.
Fri, 04/21/2017 - 21:53 0
by stian v.
Fri, 04/21/2017 - 21:53
Normal topic YUV output problem after YV12 to NV12 conversion
by shavkat n.
Wed, 04/19/2017 - 23:52 1
by shavkat n.
Thu, 04/20/2017 - 18:37
Normal topic Problem decoding 10-bit HEVC using software decoder
by Silviu B
Wed, 04/19/2017 - 12:29 1
by Silviu B
Thu, 04/20/2017 - 07:59
Normal topic how to disable B frame of HEVC?
by qiufang l.
Tue, 04/26/2016 - 02:05 7
by Erwan L.
Thu, 04/20/2017 - 07:29
Normal topic Performance question regarding the use of mfxSession
by Beese, Erin
Fri, 04/14/2017 - 14:55 0
by Beese, Erin
Fri, 04/14/2017 - 14:55
Normal topic Kaby Lake Fixed Function HEVC Encode
by Jordan C.
Thu, 03/23/2017 - 10:16 1
by Sergey Anufriev
Fri, 04/14/2017 - 05:52
Normal topic H264 Decoder Hang in Software mode.
by Hamza U.
Tue, 04/11/2017 - 21:51 0
by Hamza U.
Tue, 04/11/2017 - 21:51
Normal topic H.264 stream decoding issue
by guerzoni, filippo
Sun, 04/02/2017 - 15:30 1
by guerzoni, filippo
Fri, 04/07/2017 - 18:09
Normal topic Access to older versions of Linux libmfxsw64.so?
by Greg H.
Mon, 04/03/2017 - 15:42 0
by Greg H.
Mon, 04/03/2017 - 15:42
Normal topic VPP scaling - Issue with text quality
by Sujata G.
Sun, 04/02/2017 - 10:30 0
by Sujata G.
Sun, 04/02/2017 - 10:30
Normal topic msdk session init error with MFX_DISP_HANDLE::LoadSelectedDLL in linux dynamic library
by yawei m.
Fri, 03/31/2017 - 19:56 0
by yawei m.
Fri, 03/31/2017 - 19:56
Normal topic MediaSDK for Haswell on driver installation of IvyBridge, is it wrong?
by Feliks Z.
Fri, 03/31/2017 - 18:33 0
by Feliks Z.
Fri, 03/31/2017 - 18:33
Normal topic Media SDK fails in Windows 7 service
by HansA P.
Fri, 03/31/2017 - 05:24 0
by HansA P.
Fri, 03/31/2017 - 05:24
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