Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Replies Last Post
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by chi xu
Mon, 01/25/2016 - 03:20 5
by Jiandong Z. (Intel)
Tue, 01/26/2016 - 22:30
Normal topic How to add extra control values to VPP plugin
by genki888
Thu, 06/16/2016 - 06:35 1
by Jeffrey M. (Intel)
Thu, 06/16/2016 - 18:07
Normal topic Logitech 920 capture filter will not connect to the mp4Muxer
by chadunbehaun
Wed, 03/28/2012 - 11:23 1
by Tony Pabon (Intel)
Thu, 03/29/2012 - 15:11
Normal topic GPU Hang
by Steve S.
Mon, 10/24/2016 - 02:18 8
by Steve S.
Fri, 10/28/2016 - 10:19
Normal topic moving d3d surface into 2d directdraw surface
by jachu19
Thu, 11/25/2010 - 09:11 1
by eric-sardella (...
Sun, 11/28/2010 - 21:06
Normal topic Incorrect dynamic aspect ratio when decoding an H.264 elementary stream.
by JeromeDev
Mon, 08/06/2012 - 05:28 7
by Larsson, Petter
Tue, 08/28/2012 - 08:24
Normal topic How do I switch from GPU decoding to SW when the GPU is fully utilized?
by kreuzerkrieg
Sat, 01/07/2017 - 22:51 0
by kreuzerkrieg
Sat, 01/07/2017 - 22:51
Normal topic Getting MFX_ERR_INVALID_VIDEO_PARAM from MFXVideoDECODE_Init
by zedus
Tue, 07/12/2011 - 00:57 3
by Nina Kurina (Intel)
Tue, 07/12/2011 - 05:55
Normal topic API history
by innes
Mon, 01/07/2013 - 00:21 1
by Larsson, Petter
Wed, 01/09/2013 - 10:04
Normal topic Support for Windows Embedded Standard 7
by nadav
Tue, 07/23/2013 - 06:01 2
by nadav
Mon, 07/29/2013 - 04:39
Normal topic Decode samples do not match current SDK
by Donald G.
Sun, 01/12/2014 - 06:59 2
by Donald G.
Wed, 01/15/2014 - 07:21
Normal topic Image distortion using the vpp conversion
by Tarta R.
Sun, 06/08/2014 - 06:32 1
by Tarta R.
Fri, 06/13/2014 - 07:59
Normal topic license
by Aleksandr S.
Tue, 11/25/2014 - 05:25 4
by Surbhi M. (Intel)
Mon, 12/01/2014 - 13:52
Normal topic How to improve performance of copy YUV from GPU memory to system memory
by ? ?.
Wed, 05/13/2015 - 03:44 5
by Sravanthi K. (Intel)
Thu, 05/21/2015 - 06:20
Normal topic What does the h264 decoder expects when dealing with multiple slices for one picture
by Diederick H.
Tue, 09/29/2015 - 15:24 1
by Harsh Jain (Intel)
Mon, 10/05/2015 - 15:22
Normal topic ERROR: Unknown codec
by ran s.
Mon, 01/04/2016 - 01:18 0
by ran s.
Mon, 01/04/2016 - 01:18
Normal topic Using QuickSync on high end processors like Core i7-5930K?
by (name withheld)
Tue, 05/10/2016 - 10:57 1
by Surbhi M. (Intel)
Tue, 05/10/2016 - 23:01
Normal topic Data Races in libmfxhw64-s1.dll
by Jiuxiang Hu
Wed, 02/22/2012 - 06:49 2
by Jiuxiang Hu
Wed, 02/22/2012 - 06:51
Normal topic Occasional MFX_ERR_DEVICE_FAILED and MFX_WRN_DEVICE_BUSY in an endless loop
by michael p.
Wed, 09/14/2016 - 09:20 13
by michael p.
Mon, 10/10/2016 - 02:30
Normal topic Handling of the emulation prevention byte in the H264 encoder
by Daniel E-B
Wed, 10/30/2013 - 10:59 3
by Larsson, Petter
Thu, 11/21/2013 - 15:38
Normal topic how to control the DecodeFrameAsync always get one frame out when feed one frame in?
by zheng s.
Tue, 03/04/2014 - 08:53 4
by dr_asik
Tue, 03/04/2014 - 10:09
Normal topic Linux MSDK 2014R2 - Alpha blending Composition don't seem to work
by Ken S.
Wed, 09/10/2014 - 04:22 11
by Harsh Jain (Intel)
Mon, 02/01/2016 - 14:45
Normal topic some questions about media_sdk
by dong x.
Mon, 03/09/2015 - 19:48 1
by Surbhi M. (Intel)
Mon, 03/09/2015 - 20:26
Normal topic JoinSession with active tasks
by Bruno Martinez
Thu, 07/30/2015 - 15:44 5
by Sravanthi K. (Intel)
Thu, 08/06/2015 - 19:31
Normal topic nv12 samples/convert ?
by ran s.
Mon, 11/16/2015 - 02:30 2
by ran s.
Mon, 11/16/2015 - 23:52
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