Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Repliessort ascending Last Post
Normal topic Could not run sample_multi_transcode_drm with LA depth
by Yabo W.
Tue, 09/09/2014 - 03:41 4
by Yabo W.
Mon, 01/11/2016 - 22:43
Normal topic HEVC licensing options
by Matteo S.
Sat, 05/28/2016 - 00:45 4
by Matteo S.
Thu, 06/02/2016 - 09:25
Normal topic H.264 video corrupted if width is not multiple of 32
by froueint
Fri, 10/19/2012 - 17:44 4
by froueint
Wed, 10/24/2012 - 11:10
Normal topic Sample code for specific frame rate
by Steven S.
Mon, 05/05/2014 - 00:19 4
by Steven S.
Sun, 05/18/2014 - 20:27
Normal topic Intel media SDK MPEG-2 encoder pins refuse connection in graph edit
by prasanthkumarpa
Fri, 11/20/2009 - 05:13 4
by Nina Kurina (Intel)
Tue, 01/12/2010 - 09:18
Normal topic closed caption issue
by Abdellatif Khindouf
Thu, 12/15/2011 - 02:44 4
by Abdellatif Khindouf
Thu, 12/15/2011 - 02:44
Normal topic Driver Installation failure due to Media SDK
by kevin h.
Thu, 07/18/2013 - 11:51 4
by kevin h.
Thu, 07/18/2013 - 14:37
Normal topic NV12 output not in format described in documentation
by jrberry
Thu, 09/06/2012 - 14:05 4
by jrberry
Fri, 09/07/2012 - 12:06
Normal topic Hardware acceleration decode in Atom D2550(GMA3650)
by chienwen0128
Wed, 07/11/2012 - 18:49 4
by amirulsyahmi
Thu, 07/19/2012 - 12:59
Normal topic What does MFXQueryIMPL return 0x0202 mean
by Kz Liao
Sun, 05/18/2014 - 22:04 4
by Kz Liao
Mon, 05/19/2014 - 09:34
Normal topic Formal steps for encoding and decoding using Skylake HEVC?
by AaronL
Wed, 09/16/2015 - 16:26 4
by Surbhi M. (Intel)
Wed, 10/14/2015 - 13:29
Normal topic what's difference for OpenCL/D3D11/D3D9/MSDK
by donglin q.
Tue, 06/02/2015 - 21:15 4
by Surbhi M. (Intel)
Mon, 06/08/2015 - 10:08
Normal topic H264 decoder MFX_ERR_MORE_DATA issue
by Abdellatif Khindouf
Fri, 01/20/2012 - 01:14 4
by Abdellatif Khindouf
Fri, 01/20/2012 - 01:14
Normal topic Intel® Quick Sync Video H.264 Encoder, program blocked and produces no data
by will w.
Tue, 10/25/2016 - 00:12 4
by will w.
Wed, 11/30/2016 - 18:50
Normal topic Need help setting up the mfxvideoparam for 422
by Ted G.
Tue, 09/25/2012 - 18:14 4
by Ted G.
Thu, 09/27/2012 - 12:26
Normal topic Media DirectShow Sample not working
by Kevin A.
Thu, 04/02/2015 - 14:00 4
by Tony Pabon (Intel)
Tue, 04/28/2015 - 11:30
Normal topic Decompression of MJPEG and MPEG4 using Intel Media SDK
by KK
Mon, 01/12/2015 - 20:30 4
by Roman T.
Wed, 01/14/2015 - 00:03
Normal topic What's the best strategy to fully utilize computer with hardware/software encoding
by Kelvin
Mon, 08/08/2011 - 23:14 4
by Kelvin
Mon, 08/08/2011 - 23:14
Normal topic Why QueryIMPL return Software encoding
by danielwang1971
Thu, 04/12/2012 - 09:57 4
by Larsson, Petter...
Thu, 04/12/2012 - 09:58
Normal topic Simple_endcode_d3d - frame to stream instead of file
by Matthew C.
Fri, 11/22/2013 - 11:09 4
by Larsson, Petter...
Mon, 11/25/2013 - 14:32
Normal topic decode by ffmpeg
by china y.
Mon, 07/22/2013 - 01:17 4
by Tony Pabon (Intel)
Thu, 07/25/2013 - 10:31
Normal topic Unable to post in media sdk forum
by Ramashankar
Wed, 04/27/2016 - 00:09 4
by Ramashankar
Wed, 04/27/2016 - 21:52
Normal topic VPP using way too much memory
by Ike S.
Fri, 09/19/2014 - 12:03 4
by Surbhi M. (Intel)
Tue, 09/30/2014 - 09:51
Normal topic Bug in VPP scale/resize in libmfxsw64.dll
by camkego
Wed, 07/27/2016 - 13:44 4
by Jiandong Z. (Intel)
Sun, 07/31/2016 - 23:56
Normal topic Copy decoded video frame from video surface into system memory
by Sai E.
Mon, 03/02/2015 - 03:35 4
by Surbhi M. (Intel)
Wed, 03/04/2015 - 17:00
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