Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Replies Last Post
Normal topic sample_decode.exe is not running on all system
by Mohammad T.
Tue, 10/20/2015 - 05:48 1
by Sravanthi K. (Intel)
Tue, 10/20/2015 - 18:15
Normal topic Pure virtual functional call
by Dmitriy S.
Tue, 04/15/2014 - 11:16 4
by Dmitriy S.
Wed, 11/12/2014 - 11:55
Normal topic Permanent MFX_WRN_DEVICE_BUSY Win7 x64
by camkego
Mon, 09/29/2014 - 18:06 1
by Surbhi M. (Intel)
Mon, 09/29/2014 - 20:08
Normal topic Windows Embedded Standard 7 Support of MediaSDK
by ji15 c.
Tue, 03/31/2015 - 01:22 1
by Detlev P.
Tue, 03/31/2015 - 06:24
Normal topic MFXVideoVPP_RunFrameVPPAsync returns MFX_WRN_DEVICE_BUSY
by Biswaranjan P.
Sat, 08/22/2015 - 11:12 3
by Surbhi M. (Intel)
Fri, 08/28/2015 - 12:11
Normal topic MSS R6 test result
by Marvin C.
Thu, 01/28/2016 - 19:06 5
by Marvin C.
Wed, 02/03/2016 - 23:59
Normal topic Set Encoding Frame Order
by Mohammad T.
Thu, 06/23/2016 - 05:54 1
by Anna B. (Intel)
Tue, 06/28/2016 - 09:20
Normal topic MPEG2 encoder GOP control
by gluedig
Tue, 05/24/2011 - 05:36 5
by gluedig
Tue, 05/24/2011 - 05:36
Normal topic VPP Asynchronous Operation
by Hendrik W.
Fri, 05/03/2013 - 05:13 6
by Hendrik W.
Tue, 05/07/2013 - 19:02
Normal topic Some rate controll issues
by Oh i.
Thu, 11/07/2013 - 06:34 3
by Petter Larsson ...
Thu, 11/14/2013 - 13:15
Normal topic Where could I download Intel(R) Media SDK 2012 ( or R2 )?
by Sergey Kostrov
Mon, 04/15/2013 - 06:06 7
by Sergey Kostrov
Fri, 05/03/2013 - 18:21
Normal topic is there white lis of intel GMA for supporting DXVA2?
by intel_xg5
Thu, 06/28/2012 - 23:26 1
by Petter Larsson ...
Fri, 06/29/2012 - 15:06
Normal topic Visual Studio Version Required for Media SDK
by Tejas P.
Tue, 07/29/2014 - 02:02 1
by Surbhi M. (Intel)
Tue, 07/29/2014 - 10:41
Normal topic Can I use FRC with MFX_FRCALGM_FRAME_INTERPOLATION on Linux?
by Minwoo J.
Wed, 01/07/2015 - 00:06 5
by Sravanthi K. (Intel)
Mon, 01/12/2015 - 10:55
Normal topic Media SDK 2015 R4 memory leak + performance issues
by randy s.
Mon, 06/15/2015 - 06:43 3
by Harsh Jain (Intel)
Tue, 06/16/2015 - 13:06
Normal topic how is the i7-6700k gpu performing?
by jackhong
Thu, 10/22/2015 - 22:25 5
by Alexey Fadeev (...
Mon, 10/26/2015 - 20:48
Normal topic AdaptiveI support
by Will K.
Thu, 11/12/2015 - 06:24 6
by Jeffrey M. (Intel)
Mon, 11/30/2015 - 21:57
Normal topic Trialing MSS Pro, some questions/issues
by Oliver C.
Wed, 02/24/2016 - 04:35 3
by Jeffrey M. (Intel)
Tue, 03/08/2016 - 20:10
Normal topic How to Get The 'Internal allocator' Interface If No Custom Allocator Implemented?
by shuangwu
Sun, 10/09/2011 - 04:15 2
by shuangwu
Fri, 10/14/2011 - 01:06
Normal topic does that mean the gpu is busy
by china y.
Wed, 08/28/2013 - 18:09 1
by Petter Larsson ...
Mon, 09/02/2013 - 22:00
Normal topic Problems building sample_full_transcode
by Matthew C.
Thu, 01/23/2014 - 08:06 6
by Petter Larsson ...
Thu, 01/23/2014 - 16:33
Normal topic MFXVideoDECODE::DecodeHeader returns MFX_ERR_UNSUPPORTED
by Bob K.
Fri, 09/21/2012 - 01:58 1
by Petter Larsson ...
Mon, 09/24/2012 - 14:13
Normal topic MJPEG Encoder
by venky999
Tue, 01/17/2012 - 02:12 4
by venky999
Tue, 01/17/2012 - 02:12
Normal topic How to initialize IQSV Encoder
by Parag G.
Thu, 03/06/2014 - 04:49 4
by Tony Pabon (Intel)
Tue, 03/18/2014 - 18:22
Closed topic Suggested Format to be used for filing Forum Questions for a Quicker Turnaround
by Surbhi M. (Intel)
Tue, 09/09/2014 - 16:47 1
by Li C.
Tue, 02/03/2015 - 23:38
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