Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic startersort ascending Post date Replies Last Post
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by david123456
Wed, 08/05/2015 - 02:46 5
by Harsh Jain (Intel)
Thu, 08/06/2015 - 16:12
Normal topic When installing MediaSDK in Apollolake - i, there is no "iHD_drv_video.so".
by shigeo m.
Mon, 12/19/2016 - 18:53 0
by shigeo m.
Mon, 12/19/2016 - 18:53
Normal topic What's the difference between the driver in MSS package and download center package?
by 刚 隆.
Thu, 11/17/2016 - 21:23 0
by 刚 隆.
Thu, 11/17/2016 - 21:23
Normal topic What's the correct usage of a shared handle of video surfaces in different d3d device with intel MSDK?
by ? ?.
Tue, 08/11/2015 - 20:46 1
by Harsh Jain (Intel)
Fri, 08/21/2015 - 14:59
Normal topic What's the best strategy to fully utilize computer with hardware/software encoding
by Kelvin
Mon, 08/08/2011 - 23:14 4
by Kelvin
Mon, 08/08/2011 - 23:14
Normal topic What's status code - 2000 meaning for MFXVideoCORE_SyncOperation
by Matt C.
Sun, 09/14/2014 - 06:36 3
by Matt C.
Thu, 09/18/2014 - 23:09
Normal topic What's different between vaapi and media SDK on Linux?
by smart x.
Fri, 08/29/2014 - 01:49 0
by smart x.
Fri, 08/29/2014 - 01:49
Normal topic what's difference for OpenCL/D3D11/D3D9/MSDK
by donglin q.
Tue, 06/02/2015 - 21:15 4
by Surbhi M. (Intel)
Mon, 06/08/2015 - 10:08
Normal topic What to do on MFX_WRN_DEVICE_BUSY?
by dr_asik
Thu, 01/16/2014 - 10:40 1
by Larsson, Petter
Thu, 01/16/2014 - 11:00
Normal topic What QueryIMPL return if Hardware decode but software encode ?
by Kelvin
Mon, 08/08/2011 - 14:46 3
by Kelvin
Mon, 08/08/2011 - 17:57
Normal topic What kind of SPS parameter does msdk h264 encoder support?
by Zheng L.
Wed, 06/24/2015 - 01:50 11
by Harsh Jain (Intel)
Mon, 07/13/2015 - 13:50
Normal topic what kind of color format
by china y.
Mon, 07/22/2013 - 23:55 1
by Tony Pabon (Intel)
Wed, 07/24/2013 - 14:52
Normal topic What is the most simple way to decode as RGB32?
by dr_asik
Thu, 02/27/2014 - 12:33 3
by Jeff D.
Sun, 05/04/2014 - 21:14
Normal topic What is the limitation on frame width & height?
by Zhanglin Liu (Intel)
Thu, 08/16/2012 - 22:20 8
by Zhanglin Liu (Intel)
Mon, 08/27/2012 - 23:44
Normal topic what is the hardware requirement for hw hevc encoding
by walker y.
Mon, 05/30/2016 - 03:03 1
by Jeffrey M. (Intel)
Mon, 05/30/2016 - 21:33
Normal topic What is low latency according to Intel for QSV H.264 encoding?
by Keith Kepler
Thu, 04/26/2012 - 08:02 3
by Ramashankar
Sun, 01/29/2017 - 20:44
Normal topic What is "Intel Clear Video Technology"?
by lonely_hearts_club
Sun, 10/16/2011 - 23:07 1
by admin
Mon, 10/17/2011 - 09:47
Normal topic What does the h264 decoder expects when dealing with multiple slices for one picture
by Diederick H.
Tue, 09/29/2015 - 15:24 1
by Harsh Jain (Intel)
Mon, 10/05/2015 - 15:22
Normal topic What does MFXQueryIMPL return 0x0202 mean
by Kz Liao
Sun, 05/18/2014 - 22:04 4
by Kz Liao
Mon, 05/19/2014 - 09:34
Normal topic what different output size using Intel Media SDK 2014 H.264 Encoder H/W, S/W?
by HeeSung L.
Sat, 11/01/2014 - 02:44 1
by Surbhi M. (Intel)
Sun, 11/02/2014 - 21:27
Normal topic what difference between drm and x11?
by zheng s.
Tue, 11/12/2013 - 09:24 4
by Jeffrey M. (Intel)
Tue, 11/26/2013 - 21:12
Normal topic What Codec API properties are supported by the Intel H264 MFT
by Richard B.
Fri, 09/04/2015 - 18:14 3
by Harsh Jain (Intel)
Thu, 09/10/2015 - 10:30
Normal topic what causes MFX_ERR_DEVICE_FAILED?
by richard s.
Fri, 02/22/2013 - 16:03 7
by Larsson, Petter
Fri, 12/13/2013 - 13:00
Normal topic what are the meaning of intel_gpu_top information when encoding by qsv
by wang x.
Mon, 07/06/2015 - 01:58 2
by wang x.
Tue, 07/07/2015 - 23:13
Normal topic Weird Behavior of Media SDK VPP under Intel HD Graphics 4600
by Hendrik W.
Tue, 08/13/2013 - 02:41 9
by Hendrik W.
Tue, 08/27/2013 - 20:07
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