Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic startersort descending Post date Replies Last Post
Normal topic HRESULT hr = pSurface->GetDesc(&desc) failed
by yang y.
Sun, 05/19/2013 - 20:28 5
by yang y.
Mon, 05/27/2013 - 19:10
Normal topic hw not supported
by johnson j.
Wed, 07/23/2014 - 22:44 7
by Tony Pabon (Intel)
Mon, 08/18/2014 - 21:47
Normal topic HW & SW compatibility
by Victor G.
Sun, 08/17/2014 - 07:39 9
by Sravanthi K. (Intel)
Thu, 10/02/2014 - 18:09
Normal topic HW acceleration about mpeg2 decode on G43 chipset
by sodeass
Thu, 01/13/2011 - 02:10 1
by Nina Kurina (Intel)
Thu, 01/13/2011 - 02:10
Normal topic HW acceleration slower than software implementation about H264 decoder on Sandbridge system
by lshang_2000
Fri, 02/11/2011 - 11:32 11
by nrson
Wed, 07/02/2014 - 19:22
Hot topic HW decoder always return green frames on Linux kernel 4.X
by yjl
Fri, 07/22/2016 - 17:26 17
by Surbhi M. (Intel)
Mon, 09/26/2016 - 12:02
Normal topic HW Decoder Init Fails
by lizardking
Tue, 04/17/2012 - 23:33 1
by Larsson, Petter
Wed, 04/18/2012 - 14:14
Normal topic HW decoding memory leak
by Stephan D.
Thu, 04/16/2015 - 03:16 3
by Sravanthi K. (Intel)
Tue, 04/28/2015 - 06:55
Hot topic HW decoding problem...
by admin
Wed, 07/13/2011 - 22:29 15
by admin
Wed, 07/13/2011 - 22:40
Normal topic HW Encoding is likely to use only one core on CPU...
by PiRoGrammer
Wed, 12/21/2011 - 02:31 1
by Larsson, Petter
Wed, 12/21/2011 - 02:31
Normal topic HW encoding with multiple monitors + nVidia + OpenGL?
by andrasbalogh
Mon, 01/02/2012 - 18:21 9
by andrasbalogh
Mon, 01/02/2012 - 18:21
Normal topic HW HEVC (Skylake) encoding with 1080i video and fast motion results in significant tiling
by AaronL
Tue, 06/21/2016 - 13:51 2
by AaronL
Wed, 06/22/2016 - 13:32
Normal topic HW Init/Close Decode Memory leak with MSDK 2013, MSDK 2013 R2
by Andrey K.
Wed, 09/04/2013 - 06:12 2
by skyrec
Mon, 09/09/2013 - 06:14
Normal topic HW requirement for Media SDK for Linux server
by Chao Xu
Mon, 05/27/2013 - 22:42 2
by Chao Xu
Wed, 05/29/2013 - 02:49
Normal topic HW vs SW decoding times are the same on Intel HD Graphics 4000
by Zach J.
Thu, 05/09/2013 - 07:28 4
by Zach J.
Thu, 05/09/2013 - 13:30
Normal topic Hybrid HEVC decode
by alex78
Wed, 11/16/2016 - 01:16 2
by alex78
Thu, 12/29/2016 - 23:27
Normal topic I can't run the sample_camera which is one of the samples of MediaSDK with the argb16 input format
by yue c.
Sun, 12/04/2016 - 23:55 0
by yue c.
Sun, 12/04/2016 - 23:55
Normal topic I get DXGI_ERROR_DEVICE_REMOVED with reason DXGI_ERROR_DRIVER_INTERNAL_ERROR
by bitsmaker
Mon, 02/17/2014 - 06:54 1
by bitsmaker
Mon, 02/17/2014 - 10:39
Normal topic I had connected a monitor to Intel Graphics adapter,but why "MFXVideoVPP_Init()" return MFX_WRN_PARTIAL_ACCELERATION?
by Zheng L.
Sun, 08/04/2013 - 02:34 1
by Larsson, Petter
Mon, 08/05/2013 - 12:34
Normal topic I have a problem to use QueryIOSurf, please help
by MEI-YUN C.
Fri, 01/11/2013 - 04:42 9
by Larsson, Petter
Mon, 01/28/2013 - 14:38
Normal topic I have several problems with intel MSDK
by Zurab T.
Sun, 09/14/2014 - 10:34 10
by Surbhi M. (Intel)
Thu, 09/25/2014 - 16:18
Normal topic I have some troubles with media sdk for linux
by Mach Lee
Fri, 09/13/2013 - 01:21 2
by Jeffrey M. (Intel)
Fri, 09/13/2013 - 12:17
Normal topic I-Frames of DecodeFrameAsync are broken.
by jigong
Mon, 03/12/2012 - 14:54 6
by jigong
Mon, 03/12/2012 - 14:54
Normal topic i7-3770k with h264 encoder filter
by Eric_Jeon
Wed, 01/09/2013 - 18:49 1
by Larsson, Petter
Fri, 01/11/2013 - 15:26
Normal topic i7-4770 CPU is not supporting hardware decoding
by das, monotosh
Sat, 02/13/2016 - 03:51 2
by Bjoern B. (Intel)
Tue, 04/05/2016 - 03:17
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