Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Replies Last Postsort ascending
Normal topic CPU usage with QuickSync transcoding
by VASILY V.
Mon, 05/18/2015 - 01:31 9
by Surbhi M. (Intel)
Mon, 06/01/2015 - 15:18
Normal topic Reusing MFX session after calling EncodeFrameAsync with NULL surface
by Elwood H.
Wed, 05/27/2015 - 07:05 5
by Surbhi M. (Intel)
Mon, 06/01/2015 - 10:58
Normal topic [SOLVED] sample_decode with Screen Capture reutrns MFX_NOT_SUPPORTED on m_pmfxDEC->Query
by randy s.
Fri, 05/29/2015 - 11:34 2
by Harsh Jain (Intel)
Mon, 06/01/2015 - 09:51
Normal topic install problem for windows platform
by jian t.
Mon, 06/01/2015 - 02:39 1
by Surbhi M. (Intel)
Mon, 06/01/2015 - 09:22
Normal topic Memory lock failure.
by VASILY V.
Wed, 05/27/2015 - 04:52 2
by VASILY V.
Mon, 06/01/2015 - 01:55
Normal topic Issue while Installing of Media Server Studio Essential on CentOS
by Kapil D.
Wed, 05/27/2015 - 08:44 11
by Kapil D.
Fri, 05/29/2015 - 16:01
Normal topic MDK support other vendor‘s GPU
by donglin q.
Sun, 05/24/2015 - 18:53 3
by Bjoern B. (Intel)
Fri, 05/29/2015 - 04:59
Normal topic using video memory returning MFX_ERR_MEMORY_ALLOC
by Fernando B.
Thu, 05/28/2015 - 09:42 2
by Fernando B.
Fri, 05/29/2015 - 00:36
Normal topic Installing problem on centos 7.1
by Zurab T.
Tue, 05/12/2015 - 10:40 4
by Kapil D.
Thu, 05/28/2015 - 22:20
Normal topic Installation of Intel Media SDK
by Shiwani A.
Sat, 05/23/2015 - 06:36 5
by Sravanthi K. (Intel)
Thu, 05/28/2015 - 13:08
Normal topic VPPquery returns -16
by Steven M.
Wed, 05/20/2015 - 15:45 3
by Sravanthi K. (Intel)
Thu, 05/28/2015 - 13:00
Normal topic transcoding(one input + two output)
by donglin q.
Wed, 05/27/2015 - 07:42 2
by donglin q.
Wed, 05/27/2015 - 17:46
Normal topic Why cann't Intel® Media SDK Interoperability sample run successfully on my computer?
by ? ?.
Tue, 05/26/2015 - 04:59 3
by Harsh Jain (Intel)
Tue, 05/26/2015 - 18:43
Normal topic Loading of VA display was failed.
by sam p.
Fri, 05/22/2015 - 09:59 3
by Surbhi M. (Intel)
Fri, 05/22/2015 - 13:46
Normal topic Session initialization error: MFX_ERR_UNSUPPORTED
by Fernando B.
Fri, 05/22/2015 - 06:57 1
by Surbhi M. (Intel)
Fri, 05/22/2015 - 10:45
Normal topic two questions about HEVC encode and decode
by yiling w.
Thu, 05/21/2015 - 00:17 3
by Bjoern B. (Intel)
Fri, 05/22/2015 - 04:40
Normal topic Is VPP Composition available on windows 7?
by ? ?.
Wed, 05/20/2015 - 18:08 2
by ? ?.
Thu, 05/21/2015 - 18:51
Normal topic using VPP for NV12 to RGB4 conversion
by richard s.
Thu, 04/04/2013 - 13:14 4
by Surbhi M. (Intel)
Thu, 05/21/2015 - 16:12
Normal topic decode sample failure on my yoga3 pro
by liujun l.
Thu, 05/21/2015 - 11:06 3
by Harsh Jain (Intel)
Thu, 05/21/2015 - 14:06
Normal topic VPP can't deinterlace RGB32 frames
by Maximilian W.
Thu, 05/21/2015 - 02:11 1
by Surbhi M. (Intel)
Thu, 05/21/2015 - 13:18
Normal topic VPP Init returns MFX_ERR_UNSUPPORTED with core i5-3470 ; OK with core i3-2120 and i7-3520M
by Joel
Thu, 04/02/2015 - 08:48 11
by Surbhi M. (Intel)
Thu, 05/21/2015 - 12:17
Normal topic Advice on fast seeking/scrubbing/jumping to frames with H264
by Diederick H.
Thu, 05/14/2015 - 01:05 3
by Sravanthi K. (Intel)
Thu, 05/21/2015 - 10:12
Normal topic Repositioning the bitstream: do I need to copy PPS and SPS?
by Diederick H.
Sat, 05/16/2015 - 07:13 1
by Sravanthi K. (Intel)
Thu, 05/21/2015 - 07:45
Normal topic How to improve performance of copy YUV from GPU memory to system memory
by ? ?.
Wed, 05/13/2015 - 03:44 5
by Sravanthi K. (Intel)
Thu, 05/21/2015 - 06:20
Normal topic Is VPP Composition available On 3rd Generation Intel Core Processors?
by ? ?.
Sun, 05/10/2015 - 18:44 5
by Sravanthi K. (Intel)
Thu, 05/21/2015 - 06:12
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