Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic startersort ascending Post date Replies Last Post
Normal topic MFXInit() with MFX_IMPL_AUTO_ANY option doesn't use HW Impl on Windows8.1 if SW Impl dll is present in current directory
by Ramashankar
Wed, 12/16/2015 - 22:23 8
by Surbhi M. (Intel)
Tue, 12/29/2015 - 12:15
Normal topic MFXInit with MFX_IMPL_SOFTWARE creates D3D9 device indeed
by dj_alek
Thu, 10/03/2013 - 02:41 3
by dj_alek
Thu, 02/06/2014 - 01:14
Normal topic MFXInit just fails with MFX_ERR_UNSUPPORTED
by Roman Ryltsov
Wed, 02/29/2012 - 06:40 4
by Roman Ryltsov
Wed, 02/29/2012 - 06:42
Normal topic MFXInit fails with -9 MFX_ERR_NOT_FOUND
by David X
Fri, 03/27/2015 - 01:35 3
by Harsh Jain (Intel)
Mon, 03/30/2015 - 13:21
Normal topic MFXInit
by funewgor L.
Wed, 03/25/2015 - 20:39 5
by Harsh Jain (Intel)
Tue, 06/23/2015 - 11:07
Normal topic mfxExtVPPDetail DetailFactor not working?
by yups
Sat, 03/26/2016 - 14:18 4
by Harsh Jain (Intel)
Tue, 03/29/2016 - 13:44
Normal topic mfxExtCodingOptionSPSPPS from MFXVideoENCODE_Query
by Bruno Martinez
Tue, 11/24/2015 - 08:12 5
by Bruno Martinez
Wed, 12/02/2015 - 07:25
Normal topic mfxEncoder output stream format
by laena
Mon, 04/02/2012 - 03:16 1
by eric-sardella (...
Mon, 04/02/2012 - 10:05
Normal topic mfxEncodeCtrl payload lifetime
by Will K.
Wed, 11/11/2015 - 07:35 3
by Jeffrey M. (Intel)
Wed, 11/11/2015 - 12:02
Normal topic MFXDecodePlugin Problem
by cen l.
Sun, 11/09/2014 - 18:49 0
by cen l.
Sun, 11/09/2014 - 18:49
Normal topic MFXClose(m_session) 提示堆异常
by Intel C.
Sun, 08/31/2014 - 18:09 3
by Sravanthi K. (Intel)
Tue, 09/02/2014 - 18:43
Normal topic MFXClose throws exception
by Jordan C.
Wed, 04/13/2016 - 15:06 4
by Surbhi M. (Intel)
Fri, 04/15/2016 - 10:58
Hot topic MFXClose hangs infinite when using HEVC plugin
by Artur M.
Wed, 04/06/2016 - 01:49 15
by Harsh Jain (Intel)
Wed, 06/15/2016 - 15:30
Normal topic MFXClose fails to deallocate memory
by David C.
Thu, 07/25/2013 - 19:34 3
by David C.
Mon, 07/29/2013 - 05:14
Normal topic MFXClose crash inside std::_Rb_tree_rebalance_for_erase
by zheng s.
Fri, 01/31/2014 - 01:59 7
by Jeffrey M. (Intel)
Fri, 02/21/2014 - 00:46
Normal topic mfxBitstream* accessed after call return from DecodeFrameAsync?
by camkego
Fri, 12/28/2012 - 13:28 1
by Larsson, Petter
Wed, 01/02/2013 - 14:35
Normal topic MFXAudioDECODE->DecodeFrameAsync keeps returning MFX_ERR_MORE_DATA
by Chao M.
Tue, 11/15/2016 - 03:10 0
by Chao M.
Tue, 11/15/2016 - 03:10
Normal topic MFX/MSDK and OpenCL interop on Linux ?
by Robby S
Thu, 11/19/2015 - 11:58 9
by Jiandong Z. (Intel)
Sun, 12/13/2015 - 18:30
Normal topic MFX tracer not logging DecodeFrameAsync()
by Robby S
Mon, 11/16/2015 - 17:54 0
by Robby S
Mon, 11/16/2015 - 17:54
Normal topic mfx encoder strange behavior bitrate is upto 200mbps.
by Zurab T.
Thu, 07/07/2016 - 16:46 5
by Surbhi M. (Intel)
Fri, 07/15/2016 - 13:24
Normal topic mfx decoder output format on 10 bit data
by word t.
Mon, 04/18/2016 - 19:25 1
by Harsh Jain (Intel)
Tue, 04/19/2016 - 16:14
Normal topic MFX Decoder Failing for sample video
by Jordan C.
Thu, 08/25/2016 - 10:25 1
by Jiandong Z. (Intel)
Sun, 08/28/2016 - 23:35
Normal topic MFX decoder and random access
by stevz
Mon, 05/07/2012 - 13:25 13
by stevz
Fri, 05/11/2012 - 05:58
Normal topic Metrics Monitor in 2015R3 Does Not Run
by John H.
Mon, 02/02/2015 - 10:28 12
by Sravanthi K. (Intel)
Tue, 04/28/2015 - 12:11
Normal topic Merit validation failed
by sutono g.
Sat, 09/20/2014 - 06:31 1
by sutono g.
Mon, 09/22/2014 - 01:45
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