Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Replies Last Post
Normal topic Sandy Bridge hardware acceleration
by Kevin Michalski
Tue, 03/22/2011 - 15:41 12
by Nina Kurina (Intel)
Tue, 03/22/2011 - 15:41
Normal topic MFX_ERR_NOT_INITIALIZED linux intel sdk
by andya
Fri, 01/24/2014 - 01:57 2
by Jeffrey M. (Intel)
Fri, 01/24/2014 - 13:58
Normal topic Init for session and decode
by muramastu
Tue, 07/08/2014 - 19:12 1
by Jeffrey M. (Intel)
Mon, 07/21/2014 - 22:14
Normal topic Which version of Intel Media SDK has Intel Xeon CPU E3-1276 v3 support?
by Ermolaev A.
Thu, 12/25/2014 - 09:22 1
by Nina Kurina (Intel)
Thu, 12/25/2014 - 12:59
Normal topic Endless MFX_WRN_DEVICE_BUSY in MFXVideoENCODE_EncodeFrameAsync
by mao r.
Thu, 04/02/2015 - 06:37 12
by Sravanthi K. (Intel)
Tue, 05/12/2015 - 11:11
Normal topic vainfo seg-faults on Ubuntu14.10 on i7-4790K
by Edward R.
Thu, 08/27/2015 - 10:29 1
by Jiandong Z. (Intel)
Thu, 08/27/2015 - 20:30
Normal topic question on simple_encode
by MyMother
Thu, 12/03/2015 - 21:06 8
by Sravanthi K. (Intel)
Tue, 12/08/2015 - 14:27
Normal topic How to use Intel HW Accelerators
by Giri b.
Mon, 03/21/2016 - 07:12 6
by Bo M.
Tue, 03/14/2017 - 19:55
Normal topic Sample Encode on i7 Skylake Iris Pro 580
by Emily M.
Wed, 08/31/2016 - 15:56 1
by Emily M.
Wed, 08/31/2016 - 16:27
Normal topic Jpeg Smartscale supported by MJpeg decoder?
by Ralf K.
Sat, 02/11/2017 - 14:54 0
by Ralf K.
Sat, 02/11/2017 - 14:54
Normal topic H.264 video corrupted if width is not multiple of 32
by froueint
Fri, 10/19/2012 - 17:44 4
by froueint
Wed, 10/24/2012 - 11:10
Normal topic Driver Installation failure due to Media SDK
by kevin h.
Thu, 07/18/2013 - 11:51 4
by kevin h.
Thu, 07/18/2013 - 14:37
Normal topic libmfx.lib doesn't find libmfxsw32.dll
by madshi.net
Mon, 07/04/2011 - 10:01 5
by madshi.net
Mon, 07/04/2011 - 10:01
Normal topic Using a Xeon E3-1285 v3 with a Supermicro X10SLH-F
by Andrew J.
Thu, 02/20/2014 - 07:15 9
by Artem
Sat, 02/22/2014 - 01:19
Normal topic Where is H.264 decoder (mfx_mft_h264vd_32.dll)?
by Wells C.
Mon, 08/25/2014 - 23:13 2
by Wells C.
Tue, 08/26/2014 - 21:37
Normal topic MediaSDK System Analyzer
by Nikos D.
Fri, 02/20/2015 - 01:36 2
by Nikos D.
Sun, 06/19/2016 - 01:11
Normal topic closed caption issue
by Abdellatif Khindouf
Thu, 12/15/2011 - 02:44 4
by Abdellatif Khindouf
Thu, 12/15/2011 - 02:44
Normal topic Joining videos together with rotation
by Liron K.
Tue, 05/12/2015 - 09:41 5
by Nick A (Intel)
Thu, 05/14/2015 - 00:34
Normal topic Media SDK API vs direct call to VA-API
by sumit j.
Sun, 09/27/2015 - 23:54 8
by sumit j.
Mon, 10/05/2015 - 07:52
Normal topic vp8/9 sample decode
by MyMother
Sun, 01/03/2016 - 18:36 10
by Surbhi M. (Intel)
Mon, 02/22/2016 - 11:05
Normal topic Using QuickSync on high end processors like Core i7-5930K?
by (name withheld)
Tue, 05/10/2016 - 10:57 1
by Surbhi M. (Intel)
Tue, 05/10/2016 - 23:01
Normal topic Intel® Quick Sync Video H.264 Encoder, program blocked and produces no data
by will w.
Tue, 10/25/2016 - 00:12 4
by will w.
Wed, 11/30/2016 - 18:50
Normal topic VPP scaling - Issue with text quality
by Sujata G.
Sun, 04/02/2017 - 10:30 0
by Sujata G.
Sun, 04/02/2017 - 10:30
Normal topic CPU Usage Increase in Multitasking Player
by chang-li
Thu, 01/17/2013 - 06:37 9
by iliyapolak
Fri, 01/18/2013 - 22:21
Normal topic I have some troubles with media sdk for linux
by Mach Lee
Fri, 09/13/2013 - 01:21 2
by Jeffrey M. (Intel)
Fri, 09/13/2013 - 12:17
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