Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Repliessort descending Last Post
Normal topic Why I use B250I PRO (MS-7A67) of MSI Base Board, CentOS can't start with the GUI?
by seven w.
Mon, 03/06/2017 - 19:54 0
by seven w.
Mon, 03/06/2017 - 19:54
Normal topic Intel Media SDK
by yups
Mon, 12/19/2016 - 06:24 0
by yups
Mon, 12/19/2016 - 06:24
Normal topic Detect original picture resolution in frame excluding letterbox
by shavkat n.
Tue, 01/31/2017 - 00:08 0
by shavkat n.
Tue, 01/31/2017 - 00:08
Normal topic MediaSamples_Linux_6.0 generated failed
by 然 魏.
Mon, 11/30/2015 - 02:39 0
by 然 魏.
Mon, 11/30/2015 - 02:39
Normal topic Why my Key frame not in the first with H264 encoder
by zheng s.
Wed, 02/05/2014 - 03:33 0
by zheng s.
Wed, 02/05/2014 - 03:33
Normal topic Query about HW HEVC plugin: CBR in Media Server Studio 2017 R2
by Jianlin Q. (Intel)
Tue, 02/07/2017 - 18:45 0
by Jianlin Q. (Intel)
Tue, 02/07/2017 - 18:45
Normal topic Going to GDC this year? Join Intel's cloud services session!
by Erik S.
Fri, 03/22/2013 - 09:41 0
by Erik S.
Fri, 03/22/2013 - 09:41
Normal topic Still get exceptions when running several encode instances
by dj_alek
Fri, 12/05/2014 - 01:52 0
by dj_alek
Fri, 12/05/2014 - 01:52
Normal topic Hardware Accelerated Video Encode Using Kaby Lake on Linux
by S Banks
Fri, 04/28/2017 - 04:14 0
by S Banks
Fri, 04/28/2017 - 04:14
Closed topic Recording of Oct. 27 Free Webinar--Ground-Breaking Media Performance with Intel® Processors + Software
by Liu, Yan
Mon, 10/10/2016 - 08:57 0
by Liu, Yan
Mon, 10/10/2016 - 08:57
Normal topic [SOLVED] Windows Media Foundation, IMFTransform::SetOutputType returns unclear E_FAIL
by Diederick H.
Tue, 03/21/2017 - 13:50 0
by Diederick H.
Tue, 03/21/2017 - 13:50
Normal topic H.264 full range encoding,decoding and conversion to/from RGB4
by mathias mueller
Sat, 12/31/2016 - 14:16 0
by mathias mueller
Sat, 12/31/2016 - 14:16
Normal topic Pass D3D surfaces to Quick Sync encoder MFT does not work
by lixiang h.
Sun, 02/12/2017 - 19:51 0
by lixiang h.
Sun, 02/12/2017 - 19:51
Normal topic How to use Media SDK with an additional external graphics card?
by Ruei-Min L.
Mon, 10/22/2012 - 01:51 0
by Ruei-Min L.
Mon, 10/22/2012 - 01:51
Normal topic Media SDK decode error
by Gang B.
Thu, 02/23/2017 - 06:34 0
by Gang B.
Thu, 02/23/2017 - 06:34
Normal topic LA-HRD performance prodigious fall after static scenes
by dj_alek
Thu, 12/08/2016 - 13:14 0
by dj_alek
Thu, 12/08/2016 - 13:14
Normal topic Support for Braswell in Linux SDK (4.4 Kernel)
by remi o.
Sun, 01/22/2017 - 04:21 0
by remi o.
Sun, 01/22/2017 - 04:21
Normal topic Decode init is failing in Join session.
by Sumit S.
Mon, 11/14/2016 - 05:43 0
by Sumit S.
Mon, 11/14/2016 - 05:43
Normal topic Supported processor for Media SDK for Embedded Linux
by Ashim P.
Mon, 03/27/2017 - 23:37 0
by Ashim P.
Mon, 03/27/2017 - 23:37
Normal topic Initializing software sessions is slow
by Beese, Erin
Thu, 01/05/2017 - 11:48 0
by Beese, Erin
Thu, 01/05/2017 - 11:48
Normal topic Does media for mobile support AVC and temporal SVC hardware encode?
by bai g.
Sun, 01/08/2017 - 11:11 0
by bai g.
Sun, 01/08/2017 - 11:11
Normal topic MediaSDK: mfxFrameAllocator::Alloc returns MFX_ERR_MEMORY_ALLOC
by Scannell, Kevin
Wed, 12/14/2016 - 14:29 0
by Scannell, Kevin
Wed, 12/14/2016 - 14:29
Normal topic VPP not copying to output surface
by dr_asik
Tue, 03/04/2014 - 12:36 0
by dr_asik
Tue, 03/04/2014 - 12:36
Normal topic Why HEVC codec plugin only has 64 bit version even with the professional version
by alex liu
Wed, 01/25/2017 - 14:55 0
by alex liu
Wed, 01/25/2017 - 14:55
Normal topic Problem crosscompiling on Opensuse 13.1
by Zurab T.
Thu, 05/08/2014 - 16:25 0
by Zurab T.
Thu, 05/08/2014 - 16:25
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