Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Replies Last Post
Normal topic Problem with media SDK 2013
by Nicolas G.
Mon, 02/02/2015 - 08:43 1
by Surbhi M. (Intel)
Mon, 02/02/2015 - 10:39
Normal topic session independence and error_not_supported ..
by Stephan D.
Fri, 07/03/2015 - 05:46 1
by Surbhi M. (Intel)
Tue, 07/07/2015 - 12:45
Normal topic sample_encode hevc EncodeFrameAsync return error MFX_ERR_UNDEFINED_BEHAVIOR
by rong w.
Thu, 10/20/2016 - 03:35 1
by Tamer Assad
Thu, 10/20/2016 - 07:27
Normal topic MFXVideoDECODE_DecodeHeader in windows returning unknown error most of time
by Tarun K.
Thu, 03/30/2017 - 04:56 0
by Tarun K.
Thu, 03/30/2017 - 04:56
Normal topic Intel Media SDK Linux Compatibility
by Mark S.
Sun, 01/26/2014 - 08:21 2
by Mark S.
Sun, 01/26/2014 - 13:39
Normal topic Can the Media SDK encode h264 without purchasing the MainConcept plugin?
by Matthew C.
Thu, 11/14/2013 - 13:21 3
by Larsson, Petter
Fri, 11/15/2013 - 09:09
Normal topic sample_decode.exe is not running on all system...
by Mohammad T.
Tue, 10/20/2015 - 21:24 1
by Surbhi M. (Intel)
Tue, 10/27/2015 - 10:59
Normal topic Fail to load HEVC HW with Core i7 6700.
by danielwang1971
Tue, 01/26/2016 - 12:12 1
by Harsh Jain (Intel)
Tue, 01/26/2016 - 13:20
Normal topic HW HEVC (Skylake) encoding with 1080i video and fast motion results in significant tiling
by AaronL
Tue, 06/21/2016 - 13:51 2
by AaronL
Wed, 06/22/2016 - 13:32
Normal topic MBAFF
by kyviquel
Fri, 09/21/2012 - 11:57 1
by Larsson, Petter
Mon, 09/24/2012 - 14:06
Normal topic Quick Sync Video - direct access
by Tamer Assad
Sat, 04/07/2012 - 07:13 1
by Tony Pabon (Intel)
Sun, 04/08/2012 - 20:14
Normal topic where is key frame ?
by china y.
Wed, 07/24/2013 - 23:07 3
by lee j.
Mon, 10/31/2016 - 04:56
Normal topic Streaming H264 over network and decoding with gstreamer real time
by Paul W.
Mon, 02/09/2015 - 18:40 0
by Paul W.
Mon, 02/09/2015 - 18:40
Normal topic Sample_decvpp ,change the window size , video quality is very poor
by roye t.
Wed, 07/08/2015 - 17:10 7
by Surbhi M. (Intel)
Thu, 07/09/2015 - 17:29
Normal topic Media SDK JPEG Memory Leak
by Steve S.
Sat, 10/29/2016 - 07:27 3
by a k.
Thu, 03/02/2017 - 01:04
Normal topic Access to older versions of Linux libmfxsw64.so?
by Greg Hughes
Mon, 04/03/2017 - 15:42 0
by Greg Hughes
Mon, 04/03/2017 - 15:42
Normal topic Do I need to free pfxBitstream->Data when done with it?
by Matthew C.
Wed, 01/29/2014 - 11:41 1
by Larsson, Petter
Thu, 01/30/2014 - 13:34
Normal topic Using Intel media SDK In WINRT On windows 8
by Pruthvi T.
Wed, 03/06/2013 - 03:00 1
by Tony Pabon (Intel)
Wed, 03/06/2013 - 10:02
Normal topic Linux, Media SDK 2014, h264, low latency encoding
by Nikita O.
Tue, 06/10/2014 - 03:15 3
by Jeffrey M. (Intel)
Wed, 06/11/2014 - 19:13
Normal topic VPP convert
by china y.
Mon, 11/04/2013 - 00:35 1
by Larsson, Petter
Tue, 11/05/2013 - 10:35
Normal topic Signup for Linux Support?
by piperfect
Tue, 05/31/2011 - 04:32 1
by Nina Kurina (Intel)
Tue, 05/31/2011 - 04:32
Normal topic D3D11 Surface Usage
by Rūdolfs B.
Wed, 09/24/2014 - 02:31 5
by Sravanthi K. (Intel)
Mon, 10/06/2014 - 12:11
Normal topic Error unsupported while session init with 4 monitors.
by Jakub K.
Tue, 03/24/2015 - 02:38 2
by Harsh Jain (Intel)
Wed, 04/01/2015 - 11:17
Normal topic Monit and Zabbix, try to restart ffmpeg script with QSV encoder
by rasko N.
Wed, 01/11/2017 - 02:49 1
by rasko N.
Fri, 01/13/2017 - 08:01
Normal topic can decoder handle noisy or skipped frames?
by mahmut şamil s.
Sat, 10/03/2015 - 02:15 4
by Sravanthi K. (Intel)
Fri, 11/06/2015 - 11:32
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