Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic startersort descending Post date Replies Last Post
Normal topic Cannot init MFX h/w or s/w: i7-2820QM Sandy Bridge notebook
by karl_lillevold
Wed, 09/05/2012 - 10:30 2
by Petter Larsson ...
Wed, 09/05/2012 - 13:19
Normal topic Cant find the h265 hw decoder lib and GUID after installing professional edition evalution
by shiyin x.
Wed, 07/22/2015 - 19:06 9
by Shaojuan Z. (Intel)
Mon, 08/24/2015 - 10:38
Normal topic Capture - unable to use RGB4 + capture performance
by randy s.
Mon, 06/01/2015 - 11:46 4
by Harsh Jain (Intel)
Tue, 06/02/2015 - 11:07
Normal topic Capture and Display in Intel NUC Windows 7?
by Tejas P.
Thu, 07/10/2014 - 00:30 1
by Tony Pabon (Intel)
Wed, 07/23/2014 - 14:34
Normal topic Capture FPS drops when Windows Media Player is running
by Ramashankar
Thu, 11/05/2015 - 21:26 4
by Ramashankar
Thu, 11/19/2015 - 00:40
Normal topic capture live video [deleted]
by ran s.
Mon, 01/11/2016 - 02:43 0
by ran s.
Mon, 01/11/2016 - 02:43
Normal topic Capture screen
by kkbee
Tue, 02/07/2012 - 19:49 5
by Petter Larsson ...
Tue, 02/07/2012 - 19:49
Normal topic Capture Screen then do Encode continuously using Intel Media SDK
by Mohammad T.
Tue, 09/29/2015 - 05:01 10
by Mohammad T.
Mon, 10/19/2015 - 04:38
Normal topic Captured Data of NV12 Writing into DXVA Encode Buffer
by Joyah
Tue, 12/25/2012 - 01:31 6
by michael C.
Fri, 02/28/2014 - 00:12
Normal topic captured mp4 file - wrong length
by Abi m.
Tue, 10/27/2015 - 05:13 1
by Surbhi M. (Intel)
Tue, 10/27/2015 - 22:47
Normal topic CAVLC Enable
by paco2011
Wed, 04/27/2011 - 20:58 1
by admin
Wed, 04/27/2011 - 20:58
Normal topic CentOS 7.1 vs Generic Steps - kernel version is not the same
by ran s.
Tue, 12/29/2015 - 00:00 5
by Jeffrey Mcallis...
Thu, 02/04/2016 - 14:47
Normal topic Change Vpp resolution dynamically
by kkbee
Tue, 12/04/2012 - 01:11 1
by Petter Larsson ...
Mon, 12/10/2012 - 14:52
Normal topic Changing encoder bitrate results in a keyframe
by Krist
Wed, 12/16/2015 - 00:40 5
by Surbhi M. (Intel)
Fri, 12/18/2015 - 06:01
Normal topic Check if file can be decoded by Intel QuickSync
by Ankush W.
Mon, 08/04/2014 - 04:05 3
by Surbhi M. (Intel)
Tue, 09/02/2014 - 14:14
Normal topic clarification regarding MFXVideoCORE_SyncOperation API
by shashwat D.
Mon, 03/09/2015 - 23:01 3
by Surbhi M. (Intel)
Wed, 03/11/2015 - 08:57
Normal topic closed caption issue
by Abdellatif Khindouf
Thu, 12/15/2011 - 02:44 4
by Abdellatif Khindouf
Thu, 12/15/2011 - 02:44
Normal topic CoCreateInstance for Quick Sync Video H.264 Encoder returns E_FAIL
by Diederick H.
Fri, 11/06/2015 - 09:44 0
by Diederick H.
Fri, 11/06/2015 - 09:44
Normal topic CodecLevel not honoured
by paul1andrews
Tue, 10/30/2012 - 17:54 1
by Petter Larsson ...
Tue, 10/30/2012 - 22:14
Normal topic Color conversion via VPP
by Oh i.
Sun, 01/19/2014 - 04:07 5
by Surbhi M. (Intel)
Thu, 10/29/2015 - 14:44
Normal topic color conversion: VPP vs. IPP for RGB to NV12
by richard s.
Thu, 02/14/2013 - 22:23 4
by richard s.
Mon, 02/18/2013 - 12:06
Normal topic Color format support
by lonely_hearts_club
Thu, 11/08/2012 - 19:05 3
by Petter Larsson ...
Sun, 11/11/2012 - 20:44
Normal topic colorspace conversion
by zhengbinham
Tue, 08/07/2012 - 21:29 3
by Petter Larsson ...
Wed, 08/08/2012 - 06:37
Normal topic Comparision H.264 encoder parameter between Intel MSDK with x264
by ganenew
Sat, 03/03/2012 - 03:35 1
by eric-sardella (...
Sat, 03/03/2012 - 03:35
Normal topic comparison of media sdk server editions
by ran s.
Fri, 11/13/2015 - 01:34 1
by Sravanthi K. (Intel)
Sun, 11/15/2015 - 12:44
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